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Hotel Victoria Gran Meliá

5.0 star property

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Photo gallery for Hotel Victoria Gran Meliá

3 bars/lounges, cocktail bar
Red Level Room Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Smart TV
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

Map
Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014
  • Gomila Square
    ‪1 min walk‬
  • Paseo Maritimo
    ‪3 min walk‬
  • Auditorium de Palma de Mallorca
    ‪8 min walk‬
  • Palma de Mallorca (PMI)
    ‪19 min drive‬

Room options

View all photos for Red Level Grand Suite Sea and Cathedral View

Red Level Grand Suite Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk

Red Level Grand Suite Sea and Cathedral View

  • 1130 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Family Room (2+2)

Premium bedding, minibar, in-room safe, desk

Supreme Family Room (2+2)

  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite Red Level Sea View and Cathedral

Suite Red Level Sea View and Cathedral | Premium bedding, minibar, in-room safe, desk

Suite Red Level Sea View and Cathedral

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Partial Sea View

Deluxe Room, Partial Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Partial Sea View

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • 646 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Red Level Room Sea and Cathedral View

Smart TV

Red Level Room Sea and Cathedral View

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Family Room (2+1)

Supreme Family Room (2+1) | Premium bedding, minibar, in-room safe, desk

Supreme Family Room (2+1)

  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Master Suite Red Level Sea Cathedral View

Master Suite Red Level Sea Cathedral View | Premium bedding, minibar, in-room safe, desk

Master Suite Red Level Sea Cathedral View

  • 721 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Red Level Junior Suite Sea and Cathedral View

Red Level Junior Suite Sea and Cathedral View | Premium bedding, minibar, in-room safe, desk

Red Level Junior Suite Sea and Cathedral View

  • 560 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Front Sea Cathedral View Room

Premium Front Sea Cathedral View Room | Premium bedding, minibar, in-room safe, desk

Premium Front Sea Cathedral View Room

  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Family Room

Premium bedding, minibar, in-room safe, desk

Supreme Family Room

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use (Gran Meliá)

Double Room Single Use (Gran Meliá) | Premium bedding, minibar, in-room safe, desk

Double Room Single Use (Gran Meliá)

  • 237 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Victoria Gran Meliá

5-star Palma de Mallorca hotel, connected to the convention center in El Terreno
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.
Hotel Victoria Gran Meliá offers 321 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Area has 1 treatment room. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Hotel Victoria Gran Meliá features an indoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 5597 square feet (520 square meters) include a conference center. This Victorian hotel also offers a seasonal outdoor pool, a sauna, and spa services. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Victoria Gran Meliá is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Ikatza - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
La Terraza del Victoria - This cocktail bar is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ikatza
  • La Terraza del Victoria

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Stereo

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,597 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca

Hotel Victoria Gran Meliá Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 944 reviews
Rating 8 - Good. 256 out of 944 reviews
Rating 6 - Okay. 52 out of 944 reviews
Rating 4 - Poor. 20 out of 944 reviews
Rating 2 - Terrible. 13 out of 944 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff from check in to staff at restaurant and bar—highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori, Mooresville

Liked: Cleanliness, staff & service, amenities
Beautiful property with amazing service in a magical location! We will be back!
Stayed 7 nights in Sep 2024

6/10 Okay

Mehrdad

Traveled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

ninive

Stayed 2 nights in Aug 2024

2/10 Terrible

Alison

Stayed 1 night in Aug 2024

10/10 Excellent

Massiel

Stayed 2 nights in Aug 2024

8/10 Good

Peta

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.
Stayed 4 nights in Aug 2024

2/10 Terrible

Balber

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you fancy a going back to late 80,s stay here. Its extremely dated .and everything looks worn out and the hotel reception staff where rude and un helpful. The guy that manages the pool area was the best guy there. It may have been 5 stars back in the 80,s its more lile 3 stars now . Lastly if you have a room on the lower floors bewarned its noisy at night due to the night club next door
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

J Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff . Super efficient and friendly . Hotel is a little dated but generally they offer a top class experience .
Stayed 1 night in Jul 2024

10/10 Excellent

Kat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas. Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection. If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

EMILY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alastair George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Gran Victoria oozed class. The staff and management were approachable and supportive and were top class. The views of the yacht basin and the harbour in general was amazing even if on some days spoilt by the super cruise ships.
Stayed 7 nights in Jun 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel
Checking was a bit disorganized, not really a line and people cutting in line without any reaction from the staff. Some areas need some attention but other than that, this hotel has real 5 stars amenities in the room (like bed turnover at night with chocolate on the pillow and night slippers by the bed), impeccable rooms and great beds! Every staff member was extremely nice and helpful, congratulations to all and management for such a well run hotel! We will come back for sure.
Stayed 1 night in Jun 2024