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Hotel Saratoga

4.5 star property

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Photo gallery for Hotel Saratoga

Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Exterior
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
Paseo de Mallorca, 6, Palma de Mallorca, Mallorca, 7012
  • Es Baluard Museum of Modern and Contemporary Art
    ‪2 min walk‬
  • Paseo Maritimo
    ‪6 min walk‬
  • Passeig del Born
    ‪7 min walk‬
  • Palma de Mallorca (PMI)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos + 2 niños)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite

Premium bedding, minibar, in-room safe, desk

Design Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (3 adultos)

Premium bedding, minibar, in-room safe, desk

Design Suite (3 adultos)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite (2 adultos +1 niño)

Premium bedding, minibar, in-room safe, desk

Design Suite (2 adultos +1 niño)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Single Room

Premium bedding, minibar, in-room safe, desk

Economy Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 adultos + 2 niños)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 2 niños)

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite

Classic Suite | Premium bedding, minibar, in-room safe, desk

Classic Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (3 Adultos)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 Adultos)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adultos + 1 niño)

Premium bedding, minibar, in-room safe, desk

Junior Suite (2 adultos + 1 niño)

  • 355.8 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Hotel Saratoga

4.5-star hotel in Palma de Mallorca Old Town
2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Hotel Saratoga features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 1399 square feet (130 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, a library, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Saratoga is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Blue Jazz Club - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Gastrobar Saratoga - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 16.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19.80 for adults and EUR 9.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Jazz Club
  • Gastrobar Saratoga

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (1,399 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Saratoga Palma de Mallorca
Saratoga Palma de Mallorca
Hotel Saratoga Hotel
Hotel Saratoga Palma de Mallorca
Hotel Saratoga Hotel Palma de Mallorca

Hotel Saratoga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 8 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

GEOFFREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma
Well located hotel Clean and tidy
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! The pictures don’t do this hotel justice as it’s completely updated and modern now, such a beautiful hotel. Don’t forget to reserve your parking ahead of time at the hotel it’s 16€ per day. Overall this hotel is a 10/10, the rooms are modern and functional, staff is incredible and so helpful. There are 3 pools, 1 of which is on the rooftop and you can go upstairs for a drink and/or swim and watch the sunset. Would recommend this hotel to anyone and would love to return again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Lovely hotel, accommodating, helpful and friendly staff. Our family thoroughly enjoyed are stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Palma
Stayed 3 nights in Jul 2024

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Traveled with partner
Noises between rooms good ubication.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Location, Great Staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again when I come back to Mallorca. Loved the finishes in the room and dining options like the rooftop bar with beautiful views.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel - clean. Situated in a perfect area of the city. Staff really friendly. Enjoyed using the Sky Bar and pool. Fantastic views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated and is in easy walking distance to the popular La Lonja area, the Cathedral and the Beach. The staff were friendly and efficient - we hired bikes whilst in Palma and we were able to store these in a room in the garage area of the Hotel for the whole week. The rooms were spacious and clean and really nice to have a small balcony area to sit out in. The breakfast choice was really good and the restaurant opened out to the pool area where you eat outside as well. The staff work really hard to make sure the hotel runs well. We went up to the Sky Bar and Pool and the view to the Cathedral is really lovely. We would recommend anyone to stay in the hotel and we really relaxed whilst there.
Stayed 7 nights in Sep 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic central hotel. View from the roof terrace is second to none
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne, ABERDEEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great fantastic, helpful professional, staff. Third time at Saratoga and returning in March 2025. Exceptional on all levels.
Stayed 4 nights in Sep 2024

8/10 Good

Bill, Carlsbad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to the old city with lots of shopping, dining and sightseeing options - all on foot!
Stayed 2 nights in Sep 2024

8/10 Good

Prashant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great service! Walkable distance from the main part of the town where there are plenty of options for food, bars and shopping! Also not far from the Cathedral! Highly recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb City Hotel
It was amazing, the hotel was beautiful and perfectly clean and very high end. The only downside was the pool on the roof was freezing!!
Stayed 3 nights in Sep 2024

8/10 Good

garreg

Stayed 2 nights in Sep 2024

10/10 Excellent

garreg

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

alfred j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I enjoyed our stay in Mallorca & the Hotel Saratoga. Staff was friendly & very helpful. Rooms very clean & great atmosphere. I would highly this hotell to family & friends.
Stayed 4 nights in Sep 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the price
Pros: pleasant multilingual staff, good breakfast, solid air conditioning, multiple pools, convenient location Cons: cramped lobby, dark hallways, really small “deluxe” rooms, non-premium bedding, barely functional hairdryer, inconsistent housekeeping… I could go on.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very well located, helpful and friendly Staff
Stayed 3 nights in Sep 2024