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JS Palma Plaza Hotel

4.0 star property

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Photo gallery for JS Palma Plaza Hotel

Restaurant
Property video
Reception
Interior detail
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
$122
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011
  • Place, Plaza Espana
    ‪14 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪17 min walk‬
  • Place, Port of Palma de Mallorca
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down comforters, memory foam beds, minibar

Standard Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Tower

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Tower

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

JS Palma Plaza Hotel

4-star Palma de Mallorca hotel, connected to a rail/subway station in El Fortí
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and massage/treatment rooms. Housekeeping is available on request.
JS Palma Plaza Hotel offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, JS Palma Plaza Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services.

JS Palma Plaza Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 to 30 for adults and EUR 8 to 30 for children
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults, and EUR 8 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

JS Palma Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 199 reviews
Rating 8 - Good. 39 out of 199 reviews
Rating 6 - Okay. 8 out of 199 reviews
Rating 4 - Poor. 4 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Claire

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a good location
Stayed 4 nights in Apr 2025

8/10 Good

Nida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very good shower. It was very warm and the AC did work but took time to get to the desired temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's condition is beyond my expectation for the price level. The room is very nice with style. Staffs are friendly and attentive. The only problem is that it is a little off located for tourists. However, the price reflects the location.
Stayed 3 nights in Jun 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really nice property in a good location with good breakfast and very helpful staff. Only issue was the lights in our room didn’t work well and the bathroom lights went out all together on the last night
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from this hotel, honestly one of the best hotel to stay at, the staff were super friendly and helpful and provided a really great service. The hotel is walking distance to the centre of Palmer where all the shops are and walking distance to loads of great bars and restaurants. The roof pool is just incredible not a massive pool but plenty big enough for a gentle swim to cool off and you get a stunning view as you do, would absolutely love to come back to this hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Amir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful service; great facilities.
Stayed 7 nights in May 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying here - it was convenient to the ateas we wanted to visit, and the staff was super helpful. It’s on a plaza with a playground so if you want to go to bed early best to get a room in the back since the kids play until dark. The bathroom had a faint cigarette smell, so good not to keep the doors closed. The food in the little cafe/bar was nice. I was able to get a massage to help my leg pain from walking all day, with just a half- hour notice. They even fixed the broken wheel on my suitcase. Note - in all of Palma there is a lot of smoking at restaurants, outdoors.
Stayed 3 nights in May 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for relaxing close to the centre

Great hotel in a good location a short walk from the centre. Excellent facilities, roof top pool area great for relaxing.
Stayed 4 nights in May 2025

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Itzel

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family city break to Palma

Great short break in Palma. JS Palma Plaza was a perfect stay for us. The rooftop pool was lovely and very chilled. The hotel was spotless, the decor stylish and price of food and drinks was very reasonable. Staff were amazing. I can’t fault the hotel at all. 10 out of 10. 👌
Stayed 3 nights in Apr 2025

10/10 Excellent

JESUS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn, Sherborne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get staff , helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Orang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

MR WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
The location the staff the room a special thank you to the bar staff Simone,Joaquin, and Marina they were so helpful to my wife and myself
Stayed 7 nights in Feb 2025

10/10 Excellent

Kirsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Trea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, receptionist was so nice. The indoor pool is little and cold but the steam room was perfect, nice and relaxing environment. Slept so well, woke up nice and refreshed for the next day. One bus to and from the airport which is a 6 min walk from the bus stop. (A1 bus)
Stayed 1 night in Jan 2025

10/10 Excellent

diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and staff
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025