See all properties

Copthorne Hotel Palmerston North

4.0 star property

Choose dates to view prices

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby sitting area
Family Room | Private kitchen | Fridge, electric kettle, eco-friendly cleaning products
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
110 Fitzherbert Avenue, Palmerston North, 5301
  • The Square
    ‪6 min walk‬
  • Palmerston North Convention Centre
    ‪8 min walk‬
  • Arena Manawatu
    ‪3 min drive‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Twin

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Distinction Coachman Hotel, Palmerston North

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (724)
The price is $104
per night
$119 total
includes taxes & fees
Apr 27 - Apr 28
Distinction Coachman Hotel, Palmerston North

About this property

Copthorne Hotel Palmerston North

Hotel in West End
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a library, and a garden. Complimentary self parking is available on site, along with a car charging station.

Copthorne Hotel Palmerston North is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 373 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location friendly staff.
Stayed 2 nights in Jan 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Beautiful View and Enjoyable Stay
An enjoyable stay in Palmerston North Copthorne. However, the renovations in part of the hotel had the room smelling of paint for some of the evening. There was also no clear signage at the entry to welcome us in through the construction area. It would have been nice to have some acknowledgement of the renovations which the staff seemed to pretend were not happening. Even with some noise and disruption there were no signs excusing the work or impact. The room was clean & comfortable with one notable exception. The top bed sheet had someone's blood stain on it. Possibly from a previous occupant, or maybe how the sheets arrived from their laundry service. To the hotels credit, this was rectified immediately when we found it (at 11pm). Despite these two issues we enjoyed our time and the wonderful view.
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the overall facilities and accommodation very modern, and contained all the comforts and conveniences expected at such an edtablishment. The renovations taking place on site couldn't be helped; it is what it is.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet unit.
Stayed 1 night in Jan 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
We did not know that the property was in the middle of extensive renovations but the workers were as quiet as possible. The shower was very dangerous without grabrails. The meal in the restaurant was disappointing as the fish was over cooked, tough and dry.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed, Auckland

Great
Stayed 4 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Being renovated so partly has scaffolding & building work going on. My room was great. Other guests on my floor rudely allowed their children to run up & down the corridor late at night but hotel was great.
Stayed 1 night in Dec 2024

6/10 Okay

Yu, Auckland

Liked: Amenities
Disliked: Property conditions & facilities
I stayed for a night, the property is under renovation but this was not disclosed to me at booking. Overall i think it would become good after the renovation is done
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Amenities
Under renovation until March 2025 but still a great place to stay. Very close to a shopping mall which is handy. Family accomodation was excellent for 2 adults and 3 small children.
Stayed 1 night in Dec 2024

2/10 Terrible

Ming

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having a King side bed and lots of room space. Lovely staff.
Stayed 2 nights in Dec 2024

6/10 Okay

B R

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Donghwa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

6/10 Okay

Brett

Business traveler
Liked: Staff & service
Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town ro visit family.
Stayed 1 night in Nov 2024

2/10 Terrible

Betty

Disliked: Staff & service, property conditions & facilities
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
Stayed 3 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Oct 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax & enjoy this stay
Lovely stay
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Stayed 1 night in Sep 2024

4/10 Poor

Kylie

This property is under construction….the construction noise started at 8:30am and was restless!
Stayed 3 nights in Sep 2024