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Copthorne Hotel Palmerston North

4.0 star property

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Photo gallery for Copthorne Hotel Palmerston North

Building design
Family Room | Private kitchen | Fridge, electric kettle, eco-friendly cleaning products
Bar (on property)
1 bedroom, in-room safe, desk, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
$107
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
110 Fitzherbert Avenue, Palmerston North, 5301
  • The Square
    ‪6 min walk‬
  • Arena Manawatu
    ‪16 min walk‬
  • Palmerston North Hospital
    ‪4 min drive‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2

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About this property

Copthorne Hotel Palmerston North

Hotel in West End
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 4 meeting rooms are available. This business-friendly hotel also offers a fitness center, a library, and a garden. Complimentary self parking is available on site.

Copthorne Hotel Palmerston North is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 1005 reviews
Rating 8 - Good. 368 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Meritiana

Traveled with partner
Convenient location to amenities and food
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Undergoing renovations. Gym opens at 7am which is not ideal when you are travelling on business. Otherwise fine.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
I like its cleanliness. I am not used to the shower head being fixed.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Good location as close to CBD. Recently renovated room with large viewing window. Great view of Palmerston North. Heat pump also installed. Instructions needed for heat pump operation. Friendly and helpful staff. Shower mat needed as floor very slippery.
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy staying here, even though renovations being done at the time
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Perfectly fine, but there was significant construction work going on at the time I stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

LISA

Stayed 1 night in May 2025

10/10 Excellent

Boele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price for the hotel, no complaints.
Stayed 1 night in May 2025

8/10 Good

Paul, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms excellent, all fresh and new, great bigger than king-size bed. Restaurant staff were wonderful, meals great. Why is a decent coffee extra at breakfast? We dislike coffee from urns. Cereal bowls toooooo small. A big thank you to the staff for wonderful service in what must still be trying conditions as outside of building is maintained and repainted. Bonus is that work men only start at 9am. No doubt grounds and road markings will be redone after work on building completed.
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
The staff were excellent. Convenient and the rooms were well appointed with everthing i needed
Stayed 1 night in Apr 2025

4/10 Poor

Sandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arived for 2 pm booking room not ready till 3.. Went for a drink no Coca-Cola as a mixer Order the advertised coffee and muffins...no muffins. Drink bar unattended Had to look for staff on several occasions. Looked out window to see nothing but scaffolding. Very disappointed would never recommend.
Stayed 1 night in Apr 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately there was construction underway during our stay which made it a bit messy.
Stayed 1 night in Apr 2025

6/10 Okay

Kamla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
Very handy to the middle of town
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

6/10 Okay

hayden

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Would be even better once construction is finished
Stayed 1 night in Mar 2025

10/10 Excellent

Cushla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been renovated but the outside is dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike, it was lovely.
Stayed 2 nights in Mar 2025