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Distinction Coachman Hotel, Palmerston North

4.5 star property

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Photo gallery for Distinction Coachman Hotel, Palmerston North

Bathroom
Outdoor dining
Room
Food and drink
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 Fitzherbert Ave, Palmerston North, 4410
  • The Square
    ‪9 min walk‬
  • City Library
    ‪11 min walk‬
  • Palmerston North Convention Centre
    ‪11 min walk‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Family Room

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

LCD TV

Executive Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Motel Studio

Desk, iron/ironing board, rollaway beds, free WiFi

Motel Studio

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

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About this property

Distinction Coachman Hotel, Palmerston North

4.5-star hotel in West End
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center.
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Palmerston North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Distinction Coachman Hotel, Palmerston North is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Distinction Coachman Hotel, Palmerston North has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 342-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 21.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Rollaway bed fee: NZD 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 720 reviews
Rating 8 - Good. 271 out of 720 reviews
Rating 6 - Okay. 119 out of 720 reviews
Rating 4 - Poor. 69 out of 720 reviews
Rating 2 - Terrible. 26 out of 720 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Brett

Stayed 1 night in Oct 2024

8/10 Good

Juileen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay, close enough to walk to town. Clean and comfy although a bit dated and old but they are renovating. Would recommend letting people know when booking that you are renovating so they are aware. Pool and spa were not available for use (unclean). Staff were friendly and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Liz

Traveled with family
Disliked: Amenities, property conditions & facilities
On entering the reception old musty smell,maybe the carpets. Bathroom dirty around the floor edges,bathroom floor sticky to walk on,shower rose leaked water
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Motel rooms are old,.dirty and unkempt. Cobwebs on walls and ceilings, filth on extractor fans and walls. Furniture is falling apart. There was even what looked like boogers wiped on the walls. Very grim experience and not worth the money paid.
Stayed 1 night in Oct 2024

6/10 Okay

Emma

Liked: Staff & service
Old and tired, needs a major renovation. The bathroom sink was cracked and the water drained extremely slow.
Stayed 1 night in Oct 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointed
The whole point of booking here was so we could use the restaurant being a Monday and everything else would be closed. Because they had an outside group booked for the restaurant we were unable to get a meal. Very poor when the chef dictates who gets fed and who doesn’t
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Shane

Stayed 1 night in Sep 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024

2/10 Terrible

GLEN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
An absolute lie from the wording and photos of the room I book to where I stayed. Supposedly elegant 4.5 star …. The room wouldn’t even be a 3 star. Shameful they can get away with advertising how they do!!
Stayed 1 night in Sep 2024

4/10 Poor

Nicola

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful, there was mould in the bathroo. The heater smelt lilenit was going to catch fire, spiders and cobwebs around the room, wall paper peeling. Dirty finger prints all over the doors and walls. Stove top was dirty. I am digusted that this room cost us $240 AUD. We booked this from Australia just looking at the photos it looked ok. I have stayed in way nicer hotels on this trip that i paid less for. Absolutely disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very outdated and had a bad sewage smell in the bathroom. This room was nothing like what is advertised on the internet. Staff were great and tried to accommodate us with another room, however this property was fully booked.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nick

Business traveler
Disliked: Amenities, property conditions & facilities
Expensive room. Rated 4.5 star. Maybe 30 years ago. Nothing had changed since the 80s. Heat pump was 20 years old and didn’t work. And the whole property had a musty smell. Never again
Stayed 1 night in Sep 2024

4/10 Poor

Stu

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The state of the room was disgusting. Stains all over the carpet, dirty walls, ripped peeling wallpaper
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Tudor style and open fine in main rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff.. very clean and comfortable room..
Stayed 1 night in Aug 2024

8/10 Good

Charley

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before.Another very pleasant stay.Will be back.
Stayed 1 night in Aug 2024