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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Exterior
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
$126
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪14 min walk‬
  • Place, San Andreas Fault Trail
    ‪4 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.4 out of 10
Good
(32 reviews)
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, desk, laptop workspace

Premium Room

  • 526 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Junior Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Cabana, Palo Alto by IHG

3.5-star hotel in Palo Alto Orchards
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Crowne Plaza Cabana, Palo Alto by IHG provides a hot tub, a sauna, and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 15 meeting rooms, and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Crowne Plaza Cabana, Palo Alto by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Reviews

Crowne Plaza Cabana, Palo Alto by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and rejuvinatung

Always love it here when the ol lady andni need a break
Stayed 1 night in Aug 2025

10/10 Excellent

Daveneet, Walpole

Stayed 3 nights in Sep 2025

10/10 Excellent

Tao, San Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Fr Elkomos

Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great hotel. I would stay there again. The staff was friendly in the room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sangkyu

Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Martin

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort

Nice enough

It’s an aging nice hotel. There are robes and room service but everything feels a bit dated. Not by a lot but just enough to take it from a great hotel to a fine one. Also, the AC isn’t that great so if you run on the warm side bring a fan.
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

Clean room, friendly staff. Didn't use hot tub, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beth & the front desk staff were terrific. Loved my view of the hills, thank you !!!
Stayed 3 nights in Aug 2025

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Wish I had more time to stay and check out the pool. The room was quiet and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities
Enrico did every job, all other staff members we unhelpful or I knowledge of the job. He needs to run the place!!! His customer service and professionalism was outstanding! Keep Enrico and hire new staff! There were 3 people at the counter when I checked in and all of them passed me me on to someone else until the last guy sighed and was like I guess I’ll help u. Nothing but lazy lazy people! I heard the entire hotel complaining at one point! Not worth the frustration, stay elsewhere!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Going downhill.

This hotel's infrastructure was nice a decade or so ago. There are small things today that rub the wrong way. Though there are acres of outdoor parking in a neighborhood with lots of street parking, they charge you $20 for the privilege to park on the premises. If we had known in advance, we might have stayed somewhere else simply because we thought the price was competitive. The in-room coffee machine didn't work. The thermostate wouldn't change from a really cold setting so we had to turn it off. The dining room is open to the main hallway and there was a crowd of kids in line to take the PSAT test passing next to the tables so it felt like we were dining in a bus terminal. Definitely a decline since my first stay here.
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean and spacious. Pool was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel and pool area front desk associate so kind and very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Genevieve A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cristyne

Stayed 1 night in Aug 2025

6/10 Okay

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A/C didn’t work & Reception told us wrong room

Check in was difficult as only 2 employees were helping one customer leading to a long line for the rest of us checking in. The employee was nice but took a long time actually completing the check in even though there was little to no information needed from me. The employee told and wrote down the wrong number of the room leading us to walk the entire property only to arrive at a room we couldn’t enter after trying the door multiple times and having to walk back to the front desk and were told our correct room was right in the front. The room signage and arrows were confusing and not helpful as some rooms are outside but the arrows say they are inside. The elevator was slow and hot. Once we actually got to our room it was clean and comfy but the AC didn’t work. It said it went down to 60 degrees but only actually got down to 75. And kept turning off so the room was stuffy and we had to keep opening the door to the hallway for airflow.
Stayed 1 night in Aug 2025