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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
$150
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, Stanford University
    ‪6 min drive‬
  • Place, Stanford University Medical Center
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.6 out of 10
Good
(30 reviews)
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, desk, laptop workspace

Premium Room

  • 526 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Junior Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Cabana, Palo Alto by IHG

3.5-star hotel in Palo Alto Orchards
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Crowne Plaza Cabana, Palo Alto by IHG provides a hot tub, a sauna, and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 15 meeting rooms, and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Crowne Plaza Cabana, Palo Alto by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Reviews

Crowne Plaza Cabana, Palo Alto by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1010 reviews
Rating 8 - Good. 262 out of 1010 reviews
Rating 6 - Okay. 100 out of 1010 reviews
Rating 4 - Poor. 73 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

Reviews

10/10 Excellent

Ezekiel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good clean rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Dr. Felicia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful.
Stayed 1 night in Jun 2025

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 1 night in Jun 2025

6/10 Okay

Aarti

Stayed 7 nights in Jun 2025

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The beds were very comfortable, our room had a beautiful view of the pool, the room had a fridge but no microwave, but the hotel does have a microwave in the lobby. The night staff and morning staff were very polite, helpful, and nice. The room does need some TLC, but it was very comfortable to have a restful night.
View from our room.
Water stain in our hotel room selling.
Selling in the hotel room
Common area, close to the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ezekiel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and nice pool area.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Tatiana

Liked: Room comfort
After You checkin and find out that you have to pay a unecessary deposit . Not a very friendly staff and , i felt the crowd kind of sketch . Kind of an escort “ environment . Not ever coming Back . Don’t recommend this .
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

6/10 Okay

Ferdinand

Traveled with family
Disliked: Staff & service

Terrible check-in and customer service

We stayed in this hotel for our daughter’s graduation at Stanford. It’s expensive but we picked this hotel bec we wanted to have a nice stay. It’s ok except for 2 things. One, we waited for abt 30mins just to check-in bec there’s only 1 receptionist (name is Dayana) & she’s dealing with some lady with an issue checking-in (used her mom’s cc to book, mom not w her). So she called her mgr on the phone, talked for a long time, then handed the phone to the lady, who again explained her case to the said mgr. While she’s doing that, instead of Dayana at least greeting us, apologizing to us about the wait, she didn’t say anything to us, as if we’re not there. So we stepped in, tried to ask her if there’s anyone who can help us since we’re just checking in. She just told us it’s only her, no apology or offer to service us first since the other one’s still on d phone. We wouldn’t have minded the wait if she was smiling and offer us at least some water. We drove 9hrs to get there! More minutes went by & the lady was allowed to chk in anyway. Dayana checked her in, disappeared in the back bec the lady requested toiletries. When it’s our turn (still no smile or welcome from her), we gave her our check in info & it only took like 2 mins! Fast fwd, our family’s in our room. There were only 2 towels (we booked for 4). We called CS, asked for 4 more. We were surprised she even asked why 4? Just give em! We felt we weren’t welcome there. Cancelled our dinner reservn there & dined out.
Stayed 3 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, as all our stays here have been
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing during check in
Stayed 1 night in Jun 2025

8/10 Good

Ailsa

Stayed 3 nights in May 2025

6/10 Okay

Gemma

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Gemma

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Hotel room and building was fine. Included breakfast was very good. But we stayed there because the pool looked nice and there were so many dead floating winged ants in the pool it was almost unusable. We reported a flying ant infestation in one of the pool skimmers to the front desk and to their credit somebody took care of it within 24 hrs, but that didn’t reduce the number of dead floaters in the pool, which we found unfortunate. Wouldn’t stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Hotel is quite old. Decent location. Parking is adequate and only a short walk to lobby. Relative clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Harrot

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good thank you !
Stayed 2 nights in May 2025

10/10 Excellent

nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Doramanda

Stayed 1 night in May 2025

10/10 Excellent

Robynn

Traveled with partner
Liked: Cleanliness, amenities
I wrote was amazing and the staff was great
Stayed 2 nights in Jan 2025