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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Terrace/patio
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Hot Tub

Explore the area

Map
4290 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪4 min drive‬
  • Stanford University
    ‪6 min drive‬
  • Stanford University Medical Center
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Premium Room

  • 526 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed (Beattles)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Junior Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub) | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Creekside Inn

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1458)
$455 nightly
The price is $455 total
includes taxes & fees
Creekside Inn

About this property

Crowne Plaza Cabana, Palo Alto by IHG

3.5-star hotel in Palo Alto Orchards
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Crowne Plaza Cabana, Palo Alto by IHG provides a hot tub, a sauna, and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 15 meeting rooms, and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Crowne Plaza Cabana, Palo Alto by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sandis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible time, go anywhere instead

The stay was not what we were expecting at all. We went valentine’s day weekend in hopes to have a relaxing mini engagement celebration. The hot tub did not work. The pool was not and had not been cleaned it what looked like weeks. We chose this specific stay to enjoy the water and have drinks. We instead stayed in, tried to order room service for over an hour with no one answering. We tried calling for the front desk and after no response for more than 45 min I get a call explaining that there is only one receptionist (for more than 12 hours) and that the kitchen was now closed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario J., Citrus Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, check-in was easygoing. Very helpful. The room was clean. Best of all parking was free and plenty of open spaces.
Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ALWAYS CHEERFUL, CLEAN. LOVE THE MATTRESS.
Stayed 4 nights in Feb 2025

8/10 Good

Aryaka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room is a good size, clean, good amenities and good location. the one thing that was a little bothersome is that the room is absolutely freezing if the heater is not on. the floors are very cold no matter what. we had to have the heater on the whole time we were there.
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Liked: Cleanliness
They now charge for parking. So, I will stay somewhere else
Stayed 1 night in Jan 2025

8/10 Good

Chuyun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, lot of dining options nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a typical hotel

Not fun lugging our bags to check in and being told that we should drive around (although they offered to have someone carry them). Also, getting charged to park there seemed a little off, though staff said, "All the hotels charge for parking." No information offered as to any amenities the hotel had, like an ice machine or vending machines etc. Hmmm. I'd rather stay at a simpler hotel with a free breakfast included.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michail

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

Room 157 was a very comfy and spacious room. Extremely comfortable king size bed and linens. Spacious bathroom with robes. Shower had plenty of water pressure. Had a fridge and Keurig coffeemaker, no microwave. Breakfast was plentiful with hot entrees as well as continental items. Breakfast was available till 11am on the weekend. We weren't hot on the sausages but the bacon was fine. Only negative would be the sound that travelled through the connecting doors. There were 2 sets of connecting doors in that room, one to the room on the right the other for the one on the left. If we should be in that area again, we would staying there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen, Morristown

Traveled with family
Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jan 2025

8/10 Good

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice property
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia Lindsey, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar/restaurant on site
Stayed 2 nights in Jan 2025

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Fedra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhappy with their lack of staff availability and support.
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, good shower, clean room, nice on-site restaurant/bar, if I had a complaint it w/b the pillows — too squishy … otherwise a nice place to stay at a reasonable rate
Stayed 2 nights in Jan 2025

2/10 Terrible

Nimish

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The infrastructure is crumbling. Heater wasn't working in our room. The doors and handles are super tight. Would advise everyone to explore other hotels in this area rather than stay at this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excrement and they’re always willing to accommodate us with Stanford hospital rates. We’re extremely happy we found this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs renovation property dated and need of repair.
Stayed 3 nights in Jan 2025