I had to be moved from the first room because the tv wasn't working. I will say the staff is very very nice. The first room and the 2nd room I was in were both very dirty. The beds were clean, though, except for the bedspread in the 2nd room - it needed a wash. The bed was very comfortable, however. Nice sheets. I slept really well. But the surfaces of all areas were very dirty/dusty and the floors were as well, and being a clean freak, that bothered me, especially in a place that's a big city with lots of travelers.