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Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

3.5 star property

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Photo gallery for Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
65-inch Smart TV with digital channels, TV, streaming services
Outdoor pool, pool umbrellas, sun loungers
Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
750 San Antonio Rd, Palo Alto, CA, 94303
  • Googleplex
    ‪3 min drive‬
  • Shoreline Amphitheatre
    ‪4 min drive‬
  • Stanford University
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living room | 65-inch Smart TV with digital channels, TV, streaming services

Suite, 1 King Bed, Non Smoking

  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Terrace)

Deluxe Room, 1 King Bed, Non Smoking (Terrace) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 65-inch Smart TV with digital channels, TV, streaming services

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

3.5-star hotel in Charleston Gardens
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel offers 150 accommodations with laptop-compatible safes and bathrobes. 65-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1061 square feet (99 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in February 2021.

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wild Onion Bistro & Bar - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 26 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wild Onion Bistro & Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - February 2021
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Covered valet parking fee: USD 26 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tribute Portfolio Hotel Citrine
Hotel Citrine Palo Alto a Tribute Portfolio Hotel
Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel Hotel
Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel PALO ALTO

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 114 out of 154 reviews
Rating 8 - Good. 26 out of 154 reviews
Rating 6 - Okay. 8 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 3 out of 154 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Da Wei

Stayed 2 nights in Jan 2025

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Ming Pow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice decor, would return !
Stayed 1 night in Dec 2024

8/10 Good

le

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alawiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, loved the decor, the staff were super nice and friendly, it was all-around such a lovely experience. Thank you, Hotel Citrine! ☺️
Stayed 3 nights in Dec 2024

8/10 Good

Mitchell

Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff was very friendly and great hospitality
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Suresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent value - clean neat - lobby restaurant - convenient - less than 5 minutes to downtown Palo Alto (University Ave / Stanford) - Peete's coffee closely - Good for a local stacation
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan, SANTA BARBARA

Liked: Cleanliness, staff & service
qq
Stayed 4 nights in Nov 2024

10/10 Excellent

ROSE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff. Love the decor. Very clean and well maintained. Would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great exoerience with freindkly staff, ggod alternative for the more expensive and known hotels...stay was enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and aesthetically pleasing hotel. The rooms are quiet and comfortable. Definitely recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeannie, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was very good. Staff were friendly and helpful. Room was lovely. They get HBO! Didn't really like the motion sensitive light in the bathroom at night.
Stayed 3 nights in Sep 2024

6/10 Okay

suzanne

Liked: Cleanliness, staff & service
Room way too hot! Couldn’t get it cooler and have seen lots of compliments about this same issue. Not good
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice, lobby and pool areas were great. Friendly staff, very comfortable hotel. Would stay there again no problem.
Stayed 2 nights in Aug 2024

4/10 Poor

isabel

Disliked: Cleanliness, property conditions & facilities
Very noisy hotel with people screaming in the middle of the night for two nights in a row! Not acceptable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever!
This hotel is so beautiful and modern and comfortable! My daughter and I stayed here for a concert . They valet your car and when you want to use they have an online link to ask to bring it upfront for you. It’s so cool and the valet drives are so kind and helpful. I’m definitely doing back. It’s only 4 miles from the shoreline amphitheater.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is in excellent, new condition - the beds are incredibly comfortable and the food and waitstaff at the restaurant were terrific. not really in the heart of everything, which was what we wanted for this trip so it was perfect for us
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, amenities
Very friendly staff. Always on top of things and the wait staff at wild onion was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jim P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall vibe
Stayed 1 night in Jun 2024

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was fine, but for the money, I expected more. Primary complaints: 1) The pool looks huge in photos, but it's not. 2) We were in an adjoining room and we could hear the conversations of the occupants next to us. We had to move (which was easy and handled well by the staff) 3) No one ever answers the front desk, but they will call back. However, it's a little shocking when they call back and say "What's up, Katie?"
Stayed 2 nights in Jun 2024