Hotel Keen

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Keen

Exterior detail
Reception
Reception
Reception
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford University Arboretum
    ‪6 min walk‬
  • Stanford Shopping Center
    ‪7 min walk‬
  • Stanford Stadium
    ‪4 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪9 min drive‬

Room options

Cozy Room, 1 Queen Bed

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Keen

Hotel in Downtown North
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, express check-out, a communal living room, and a porter/bellhop are onsite. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers multilingual staff, coffee/tea in a common area, and express check-in. A total renovation of this property was completed in April 2022.

Hotel Keen is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 240 out of 640 reviews" "
Rating 8 - Good. 231 out of 640 reviews" "
Rating 6 - Okay. 94 out of 640 reviews" "
Rating 4 - Poor. 48 out of 640 reviews" "
Rating 2 - Terrible. 27 out of 640 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALBERTO

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and cozy room!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Derrick, Honolulu

Liked: Cleanliness, staff & service
Okay for our golf purposes
Stayed 1 night in Jun 2024

4/10 Poor

Sae Rom

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, room comfort
Great accomodation and location
This was a great little hotel for my wife and I. It is for sure a “boutique” style hotel. The rooms are small and there is a small inconvenience that you have to walk through the bathroom to exit the room, but for just the two of to spend a quick weekend in Palo Alto together it was GREAT! The hotel is VERY close to University Ave where all the restaurants and bars are. And it is a quick Uber/Lyft ride to shopping and other dining.
Stayed 1 night in Jul 2024

10/10 Excellent

Lonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jo Dee, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
Stayed 3 nights in Jun 2024

8/10 Good

Xiaoqing

Stayed 2 nights in Jun 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before and the check in staff remembered me as was very very nice. My only issue is not fridge in the room.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2024