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The Westin Palo Alto

4.0 star property

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Premium bedding, down comforters, pillowtop beds, minibar
Outdoor pool
Lobby
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

Map
675 El Camino Real, Palo Alto, CA, 94301
  • Stanford Shopping Center
    ‪7 min walk‬
  • Stanford University
    ‪4 min drive‬
  • Stanford University Medical Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Non Smoking, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Balcony, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds, Balcony, Corner

  • 675 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Courtyard View, Corner (Corner)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed with Sofa bed, Courtyard View, Corner (Corner)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Fireplace

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Queen Bed with Sofa bed, Fireplace

  • 675 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

Suite, 1 King Bed, Balcony, Courtyard View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Balcony, Courtyard View

  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, Courtyard View

  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Fireplace (Mobility Accessible, Roll-In Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Fireplace (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Courtyard View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin Palo Alto

4-star Palo Alto hotel close to Stanford University
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Palo Alto offers 184 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Westin Palo Alto provides a hot tub and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3894 square feet (362 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Palo Alto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Westin Palo Alto has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3,894 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 80 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Alto Westin
Westin Hotel Palo Alto
Westin Palo Alto
Westin Palo Alto Hotel
The Westin Palo Alto Hotel Palo Alto
The Westin Palo Alto Hotel
The Westin Palo Alto Palo Alto
The Westin Palo Alto Hotel Palo Alto

The Westin Palo Alto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 915 reviews
Rating 8 - Good. 256 out of 915 reviews
Rating 6 - Okay. 82 out of 915 reviews
Rating 4 - Poor. 26 out of 915 reviews
Rating 2 - Terrible. 21 out of 915 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ray

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
No cleaning on December 25. We had no towels
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your front desk staff was wonderful. They were so nice and helpful. Super easy check in and check out. We also liked the late check out. Very comfortable. Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Mei

Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a great stay. It’s walkable to the train, has convenient parking on the property and walkable to downtown PA. Very clean and beds are comfortable. I actually want to go and buy the Westin mattress now.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tejinder

Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff at hotel were great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janice

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded my expectations in every way! Clean and beautiful, with extremely comfortable beds and linens and a great shower, too. The staff was friendly and helpful and even comped our parking, which was an unexpected surprise. Honestly, everything was perfect!
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Stayed 2 nights in Sep 2024

6/10 Okay

justin

Traveled with family
Disliked: Amenities
Garage elevator broken no coffe for guests in morning
Stayed 1 night in Sep 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a restaurant onsite. Excellent fish stew. Convenient parking garage.
Stayed 3 nights in Aug 2024

8/10 Good

Julie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the size of the hotel meant it lacked the personal touch, the facilities were great as was the location. The bathroom shampoo / conditioner / shower gels were really nice!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Gail

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sunil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near the university
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in Jun 2024

8/10 Good

Carol

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The website does not match the actual amenities at Motel Pool and spa are old and smaller than web shows Bar was small but nice service restaurants actually across street at Sheraton that needs mention on website to get true amenities on property
Stayed 1 night in Jun 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Amenities
The property is comfortable,attractive, with a nice pool and hot tub. Close to Stanford Shopping Center and some good restaurants. The staff were very friendly and accomodating. Liam, who cheked us in was excellent, and very helpful. Very nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024