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The Zen Hotel Palo Alto

3.0 star property

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Photo gallery for The Zen Hotel Palo Alto

Exterior
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
$134
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
4164 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪3 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, San Andreas Fault Trail
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(51 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 532 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 306 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(102 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • 286 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(54 reviews)
  • 306 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking, Refrigerator & Microwave (2 Queen Beds)

Suite, Non Smoking, Refrigerator & Microwave (2 Queen Beds) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking, Refrigerator & Microwave (2 Queen Beds)

10.0 out of 10
Exceptional
(6 reviews)
  • 693 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Kitchen (3 Queen Beds)

Suite, Non Smoking, Kitchen (3 Queen Beds) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking, Kitchen (3 Queen Beds)

9.2 out of 10
Wonderful
(5 reviews)
  • 680 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Zen Hotel Palo Alto

3-star motel in Green Acres
Along with a fitness center, this smoke-free motel has dry cleaning and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
The Zen Hotel Palo Alto offers 37 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Palo Alto motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Art Deco motel also offers a fitness center, barbecue grills, and multilingual staff. Complimentary uncovered self parking is available on site.

The Zen Hotel Palo Alto is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Hotel Zen
Zen Hotel
Zen Hotel Palo Alto
Zen Palo Alto
Townhouse Hotel Palo Alto
The Zen Hotel
The Zen Hotel Palo Alto Motel
The Zen Hotel Palo Alto Palo Alto
The Zen Hotel Palo Alto Motel Palo Alto

The Zen Hotel Palo Alto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 880 out of 1304 reviews
Rating 8 - Good. 280 out of 1304 reviews
Rating 6 - Okay. 88 out of 1304 reviews
Rating 4 - Poor. 28 out of 1304 reviews
Rating 2 - Terrible. 28 out of 1304 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kodi

Stayed 1 night in Oct 2025

10/10 Excellent

Lalaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, accessible parking, nice staff, clean and safe area.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and cute. The price was great as well. Would definitely stay there again if I need to stay in the area.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Madhu

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Big spacious rooms. Only negative- Noisy bathroom fan.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raini

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Oct 2025

6/10 Okay

JAMES

Stayed 3 nights in Sep 2025

8/10 Good

Pina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property and hotel was nice. The front desk clerk was very pleasant and nice. Great customer service. The rooms can use some updating and our room had a musty odor to it.
Stayed 1 night in Oct 2025

10/10 Excellent

Anaisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stays here often with no issues
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Stayed 1 night in Sep 2025

6/10 Okay

Vivian

Traveled with family
Liked: Staff & service, amenities
I have stayed in this two bedroom unit before. There is a small sofa missing that was up against the wall under the picture. This room also had a coffee table in front of the two couches. The carpet needs a shampoo as my feet were dirty every night from walking on the carpet. The furniture need to have the cleaned especially the chairs.
Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was greatoo lol
Stayed 1 night in Sep 2025

4/10 Poor

Muhammad

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Zhen

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Suzanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Puneeta

Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond to accommodate my schedule changes. Room was clean and quiet.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we stayed in was room 116, the bed was very comfortable and the bathtub was high the front desk accommodated and got us another room which was 202. Everything was better in that room, but the bed was not as comfortable. we were extremely happy. Raul, one of the front desk people, was extremely helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the gym was fantastic. My only drawback was the laundry setup: the dryer required coins, while the washer had to be paid for with cash at the office. Since I hadn’t brought cash, my plan to do laundry was derailed unless I wanted to go find an ATM. Which I did not. Tip for future guests: bring cash if you plan to use the laundry facilities. 3.50 each.
Stayed 3 nights in Sep 2025

8/10 Good

Beverlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marjorie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean and comfortable room, ample free parking, and a hearty and delicious free hot breakfast with a good variety of options! Also loved the balcony overlooking a pretty, peaceful little garden. Would definitely stay here again next time I’m in the area!
Stayed 1 night in Sep 2025