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Hotel Pompaelo Urban Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Property grounds
Exterior
Premium Double or Twin Room, City View | Room amenity
Premium Double or Twin Room, City View | In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Pamplona City Hall
    1 min walk
  • La Galea
    1 min walk
  • Pamplona-Iruña Station
    7 min drive
  • Pamplona (PNA)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Standard Double or Twin Room, Balcony

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Family Room, Balcony

  • 194 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

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includes taxes & fees
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About this property

Hotel Pompaelo Urban Spa

4-star hotel in Pamplona City Centre
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Hotel Pompaelo Urban Spa offers 30 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pamplona hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Hotel Pompaelo Urban Spa features a full-service spa and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Pamplona hotel also offers a terrace, tour/ticket assistance, and concierge services.

Hotel Pompaelo Urban Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel Pompaelo Urban Spa has a restaurant on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 6 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 181 reviews" "
Rating 8 - Good. 59 out of 181 reviews" "
Rating 6 - Okay. 10 out of 181 reviews" "
Rating 4 - Poor. 6 out of 181 reviews" "
Rating 2 - Terrible. 0 out of 181 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024

10/10 Excellent

Rodney, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022

6/10 Okay

Douglas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022

6/10 Okay

Erick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022

10/10 Excellent

Lorena, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022

8/10 Good

Carlos

Stayed 4 nights in Aug 2022

10/10 Excellent

Yaimara M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 2 nights in Apr 2022

8/10 Good

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Julia, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on The hotels in Europe. Or It is not sending the right people to check.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and modern rooms. Great rooftop bar.
Stayed 1 night in Sep 2019

10/10 Excellent

AH, Santo Domingo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot to see and enjoy around. Good ambience and excellent food and drinks in the area.
Stayed 1 night in Sep 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great Location and very clear room
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Great location if you want to be in the centre of all the action for the running of the bulls festival.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kay, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.
Stayed 3 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but check car park directions beforehand
Great location for the centre of Pamplona but make sure you have clear directions to the underground car park before arriving as it is approached from a different street and it’s entrance is not clearly marked with a name. It is then only a five minute walk to the hotel which was very comfortable and right in the centre
Stayed 2 nights in Jun 2019

8/10 Good

JStone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the hotel staff were very helpful and friendly.
Stayed 2 nights in Jun 2019