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Richmond Pamukkale Thermal

5.0 star property

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Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Turkish bath
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
King Suite | Minibar, in-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Karahayit, Denizli, Denizli, 20290
  • Pamukkale-Hierapolis
    ‪13 min walk‬
  • Red Travertine of Karahayit
    ‪16 min walk‬
  • Hierapolis Necropolis
    ‪5 min drive‬

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, free WiFi

King Suite

  • 624 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, free WiFi

Corner Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hierapark Thermal & Spa Hotel

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.1 out of 5, Very Good, (277)
The price is $131
per night
$146 total
includes taxes & fees
Mar 3 - Mar 4
Hierapark Thermal & Spa Hotel

About this property

Richmond Pamukkale Thermal

5-star hotel in Pamukkale
This hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.
In addition to a full-service spa, Richmond Pamukkale Thermal features hot springs and an indoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a hot tub, and a fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Richmond Pamukkale Thermal has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Richmond Pamukkale Thermal has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 402 reviews
Rating 8 - Good. 135 out of 402 reviews
Rating 6 - Okay. 75 out of 402 reviews
Rating 4 - Poor. 40 out of 402 reviews
Rating 2 - Terrible. 32 out of 402 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Traveled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Traveled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Traveled with family
Disliked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Traveled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022