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Hotel Rancho Grande

3.0 star property

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Photo gallery for Hotel Rancho Grande

Exterior
Lake
Hallway
Exterior
Junior Suite, Garden View | Premium bedding, down comforters, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rancho Grande, Panajachel, Solola, 07010
  • Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Church of Saint Francis
    ‪7 min walk‬
  • Panajachel Municipal Market
    ‪8 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Premium bedding, down comforters, individually decorated

Junior Suite, Garden View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 Double Bed, Garden View

Comfort Double Room, 1 Double Bed, Garden View | Premium bedding, down comforters, individually decorated

Comfort Double Room, 1 Double Bed, Garden View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

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$82 total
includes taxes & fees
May 6 - May 7
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About this property

Hotel Rancho Grande

3-star Panajachel hotel walkable to Casa Cakchiquel Arts Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and free breakfast. Free WiFi in public areas and free self parking are also provided.
Hotel Rancho Grande offers 22 accommodations, which are accessible via exterior corridors. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Hotel Rancho Grande is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:30 AM.
Hotel Rancho Grande has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed during Ramadan.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Carlos Roberto
Hotel Rancho Grande Hotel
Hotel Rancho Grande Panajachel
Hotel Rancho Grande Hotel Panajachel

Hotel Rancho Grande Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 107 reviews
Rating 8 - Good. 32 out of 107 reviews
Rating 6 - Okay. 17 out of 107 reviews
Rating 4 - Poor. 8 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marina, Fontana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and awesome to stay for few days! Will come back soon again
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, fairly quiet. Good, friendly people
Stayed 2 nights in Feb 2025

8/10 Good

LISA

Traveled with family
Liked: Amenities
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn, Spearfish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
Stayed 1 night in Feb 2025

10/10 Excellent

Brent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Great hotel!
Stayed 1 night in Feb 2025

8/10 Good

Deven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Theodore Ning

Too noisy with construction.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

alina, Clackamas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At first I felt the walking distance was bit far but when night came it was much more peaceful then the hotels in the middle of town, and the walk was reasonable
Stayed 2 nights in Jan 2025

2/10 Terrible

shorn

Stayed 2 nights in Dec 2024

6/10 Okay

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities
No hot water was hard! Otherwise nice hotel. Our first night however, they gave us a less than desirable room ( I think they gave our reserved room away to someone else so then they put us in a low quality room). They did give us better rooms on the second and third night.
Stayed 2 nights in Dec 2024

6/10 Okay

Mirna guadalupe

Traveled with family
Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024

4/10 Poor

Oscar

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
Stayed 1 night in Nov 2024

6/10 Okay

Mayra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man at the front desk was rude during all our stay. We couldn’t ask any questions because his answer was very rude. Also only until the last night we could have some wood for the fireplace and he wanted to charged us with Q75 and the price was Q25. The other guy, the young one, was a little bit more respectful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
me gusto todo
Stayed 2 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Larussy

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet and calm location.
Stayed 1 night in Oct 2024