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Santiago Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Francisco Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

San Pedro Jr Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Andres Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Santa Clara Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cerro de Oro Grand Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Casa Palopo features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Casa Palopo is a smoke-free property.

  • Library
  • Number of outdoor pools - 1
  • Designer stores on site
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 9
  • Accessible airport shuttle
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Room Amenities

Hotel Casa Palopo offers 9 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Free WiFi
  • Individually decorated
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

6.8 Palopó - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare.

Kinnik - This beachfront steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Boat tours on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 2 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Front desk opens daily at 6 AM

Front desk closes daily at 9:00 PM

Credit card pre-authorization

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Minimum guest age is 18

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

The seasonal outdoor pool opens in January.

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Casa Palopo Panajachel
  • Casa Palopo Panajachel
  • Hotel Casa Palopo Hotel
  • Hotel Casa Palopo Santa Catarina Palopo
  • Hotel Casa Palopo Hotel Santa Catarina Palopo

Awards & Affiliations

The property is a member of Relais & Chateaux.

Hotel Reviews

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