This hotel features an outdoor pool, a restaurant, and a 24-hour front desk. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Perla Maya Hotel offers 22 accommodations with fans. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Perla Maya Hotel has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10 AM.
Perla Maya Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Desk
Fan
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: GTQ 175.00 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel
Perla Maya Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Booked a double bed and single bed, was given a 4 bed room. We had to double up one bed on top of the other to make room to walk. The decorative head board on the wall came off the wall when I was on the bed at night. They moved us to proper room the next night. No hair dryer, shampoos, wash cloth, bath Matt for shower, only one outlet in room. We asked and received a fan. Our last night there were ants in the room. We were in the third floor. And these ants bite! Good breakfast included. Cute cats on the property. And the owner/workers tried to accommodate us.
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
Bart
Stayed 1 night in Mar 2025
6/10 Okay
Celia
Traveled with family
Mar 2, 2025
Liked: Cleanliness, staff & service, amenities
The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest.
I want to express how grateful and amazing the staff were.
Celia
Stayed 2 nights in Feb 2025
6/10 Okay
Verified traveler
Feb 27, 2025
Disliked: Room comfort
Many thing to improve. Far from main street
The best was Mingo and Dani, the receptionists. Super kind and frindly. Breakfast was good also.
But many things to improve. Many Times nobody was at the deskfront in reception. Some mosquitoes there at the reception also. Only 1 plug hidden in the room. Curtains thin, so sun gets in early. Shower is not the best.
We stayed one night with my family. The check in was fast and easy, the friendly staff made sure we had everything we needed. Highly recommended to friends and family
Jairo
Stayed 1 night in Feb 2025
8/10 Good
Miriam
Traveled with family
Feb 21, 2025
Liked: Staff & service
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
Hotel room was very basic. Extremely overpriced for the shape of the room. It didn’t even have soap or shampoo only towels. Sliding glass door so no real security. It was a step up from a nice hostel only because it was a private room. Small boutique hotel in San Pedro next night was night and day in terms of amenities and comfort and for SAME price.