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Villas B'alam Ya

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas B'alam Ya

Family Room | Free minibar, in-room safe, individually decorated
Apartment, 2 Bedrooms | Living room | 32-inch TV with cable channels
Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels
Exterior
Family Room | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen

Explore the area

Map
Km. 4 Carretera s Sta. Catarina Palopó, Santa Catarina Palopó, Panajachel, Solola, 3001
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • Lake Atitlán
    1 min walk
  • Pintando Santa Catarina Palopó
    17 min walk
  • Quetzaltenango (AAZ-Los Altos)
    122 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Free minibar, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 323 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Free minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • 430 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room

Family Room | Living room | 32-inch TV with cable channels

Family Room

  • 430 sq ft
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Similar properties

Room

Perla Maya Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (160)
The price is $60
per night
$73 total
includes taxes & fees
Dec 7 - Dec 8
Perla Maya Hotel

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Villas B'alam Ya

3.5-star Panajachel villa steps from Lake Atitlán
This villa features concierge services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and a garden are onsite. All 4 individually decorated villas feature free WiFi and private yards. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers.
Villas B'alam Ya offers 4 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Villas B'alam Ya features a terrace, barbecue grills, and tour/ticket assistance. Wireless Internet access is complimentary. This beach villa also offers a garden, concierge services, and laundry facilities. Complimentary self parking is available on site.

Villas B'alam Ya has designated areas for smoking.

Room service is available.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Free stocked minibar
  • Room service

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Limited-hour front desk
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance

Location highlights

  • On a lake

Things to do

  • Boat tours
  • Kayaking
  • Rowing/canoeing
  • Yoga classes
  • Ecotours nearby
  • Parasailing nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Villas B'alam Ya Villa Panajachel
Villas B'alam Ya Villa
Villas B'alam Ya Panajachel
Villas B'alam Ya
Villas B'alam Ya Villa
Villas B'alam Ya Panajachel
Villas B'alam Ya Villa Panajachel

Villas B'alam Ya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 52 reviews" "
Rating 8 - Good. 6 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way. The view and accommodations were beyond expectation. I stayed in the Villa Jade and Bambu. Highly recommend either.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nisa and Rosa went way out of there way to make us feel comfortable. Rosa comes to your room to make a beautiful breakfast for you while you enjoy your lake view. The property is pristine and all the villas are unique but share a spectacular view.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Service provided by the General Manager was excellent. But, there were numerous areas for improvement at the property. Only those that are able to climb and descend dozens of stairs will be able to access the property and this is not previously disclosed. Issues such as clogged shower drains, broken cork screw, broken binoculars, warped door, no blackout curtains, etc., should not occur at a property of this level.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jade is a beautiful cottage style comfy place to stay enjoying a beautiful view laying at the bed or while cooking and having breakfast or simply sipping a good coffee.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay
Beautiful rooms and grounds with amazing indoor/outdoor living. Location was perfect in that it was close to Panajachel but private and quiet. We walked into town once but then ended up mostly taking tuc tucs (which were cheap) as the road was fairly busy and took about 20-30 minutes. Nisa was a wonderful host and arranged everything for us in a very timely manner (rides to town, massages, kayak, food delivery). The rest of the staff was wonderful too and happy to help us with anything we needed. This was the last 3 nights of a 10 day trip and it was the perfect place to end the stay as we could not have been happier.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location : Natural setting We found peace and tranquility View Staff Hostess : Nisa
Stayed 3 nights in Jan 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, very peaceful and stunning view
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Overall our stay at the Villas B’alam Ya was disappointing for the following reasons: The reception office was closed when we checked in. We had to try multiple phone numbers to get in touch with somebody to finally check us in. Upon checking in we were told that the previous occupant had messed up the key but it should still work. It did not work and in fact broke in half. We asked to have the key fixed and returned to us and it never was. We were unable to lock our villa for the entirety of our stay, which was extremely uncomfortable for two women traveling alone. The villas are super understaffed- the property manager is very sweet, but she does everything from reception to guest services and is not always around. Any time we wanted anything we had to ask for it via phone or text message and then wait for a response, which was usually answered late or not at all. When we wanted to leave the villas we needed to order transportation and hope that our request was received. Overall the place was a little run down- linens were stained and musty, windows and doors did not fully meet walls. This was really more of a family camp-like place than a resort. The price we paid for our stay here was double what we paid for a beautiful hotel in Antigua with far better conditions, ammenities and services. I would only recommend staying here for large groups with their own transportation and only if they were able to get a much better price than we paid ($160 per night for a queen bed)
Stayed 3 nights in Nov 2018

10/10 Excellent

Julissa

Luxurious
Amazing property and view!
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The property itself is absolutely precious. It is right on the water, the villas are great, its very private... exactly what we were looking for. The management, however, was not great, which greatly effects the property itself as well. There are major updates that need to be made, there is never anyone in the reception, and it was nearly impossible to communicate with the hotel before arriving. Once we were there, communication was a little bit better, however, they were still absent. There was no check in where they gave us the information about the property, took our credit card info, etc... we were just shown to our room and left to figure it out. we had to ask other guests about how the property worked. Because they never took our cc info, after leaving we received a text asked for our cc number so they could charge us... As I said, overall, the place is precious, but they need new management and to update.
Stayed 3 nights in Aug 2018

10/10 Excellent

Jeremiah, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place with great views and service!
Located just outside of bustling Panajachel, these villas provide a peaceful and relaxing respite. We were greeted upon arrival by a porter who took our bags to the villa. Shortly after we were settled in, the property manager stopped by to orient us, provide her contact information, and offer assistance with anything we needed. Throughout our stay, the service was impeccable. Whether it was Nisa calling for food or a tuk tuk, Rosa serving us breakfast, or Victor helping us start up the barbecue, each member of the staff took great care of us in his or her unique and considered way. In addition to amazing views and plenty of amenities, our villa had everything we needed. There was even a "minibar", which offered food and beverages for purchase in a pinch. One pro tip: if you ask ahead of time, the staff will have groceries delivered to your villa, which will save you a trip into town. With that said, being chauffeured around the bumpy, busy streets of Panajachel to pick up groceries was an endlessly fun and memorable experience that I'd highly recommend. If you want to be well taken care of in a peaceful, relatively remote location with great views and the comforts of home, this is the place for you.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
It is a lovely property with a fantastic view I don’t have any complaints as such but I will say this ( if you want an honest opinion ) please get screen doors to the deck so we can leave the door open without letting the bugs in or the squirrels
Stayed 2 nights in May 2018

10/10 Excellent

Ronald, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Hotel with amazing views!!
If you want to stay with the whole family in Lake Atitlan this is the place!!! Nice staf, beautifuly decorated room. Completely stocked. Just you need to know there is no restaurant on premises but there is s full kitchen, so bring your food and you are done!
Stayed 1 night in Jan 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!!!
Amazing place. Kisa , the manager takes care of everything. Great location. 5 min Tuk Tuk to town. Water taxis pick you up at the hotels dock. No reason to be in busy town.
Stayed 2 nights in Dec 2017

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Nice and quite experience.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views! Located in the side of a hill the hotel is hard to access by car. But the staff make you feel very welcome
Stayed 3 nights in Nov 2017

10/10 Excellent

Oudry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect view,
Very luxurious villa.thr view of the lake was spectacular . They All amenities , microwave , stove , toaster . Refriidgerator. Can I’m real handy with a 1 and a half year old.
Stayed 1 night in Oct 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little corner of paradise.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels that I´ve stayed in my life
Oh right! I was staying in a lot of hotels around the world, from US, South and Central America, to Asia in some of the big cities, and I really convinced that Villas Balam Ya is one of the best hotels that I´ve stayed in my life. I went for my 1 year anniversary with my wife and we enjoyed a lot! The view of this hotels is amazing with the three volcanoes and the lake that is like a mirror in the mornings! The rooms are very comfortable with an outstanding design! we stayed at Villas Bamboo and is a three level room with a luxury spaces with a view from the bed! I am from Guatemala and I found that in my same country is one of the best hotels that I stayed. The jacuzzi is a little bit small but it is better to go directly to the lake because the hotel has his own deck! the water is cold but the experience is totally worth it! You can ask for a private boat to visit the small villages near the hotel and it is very convenient! totally recommended!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous views. Serene. 45 min walk fr town
Beautiful villa -- really incredible with perfect panoramic views of the lake and volcanoes. For the house and views, I would STRONGLY recommend. The housekeeping was very reliable, flexible and kind. Keep in mind you're 45 min from town and so if you don't plan ahead you could wind up without dinner. You can't just order a tuk tuk to take you into town at any time of night. (But you can easily get a tuk tuk back to the villa after a night out on the town.) So plan ahead and you'll have an extraordinary stay!

10/10 Excellent

Mario, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and peaceful heaven
The views to the lake and volcanoes are breathtaking away.

10/10 Excellent

Marena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of heaven
The place is gorgeous and the service from start to end was great. One of those once a year places

10/10 Excellent

Glennys, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Everything was amazing,we had a blast. The view is just perfect, if there is anything remotely close to a complaimt it would be that it is is about a 20 min walk to Panajachel but, it was NOT a problem for us. The food Lucia cooked for us was amazing and one day when we had to leave early they brought our breakfast an hour before it is usually served. Very delightful place to vacation!

8/10 Good

María

Liked: Cleanliness, staff & service, room comfort