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Mercure Pangkalan BUN

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Pangkalan BUN

Terrace/patio
Executive Suite, 1 Double Bed
Premium Room, 2 Twin Beds (Superior)
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Restaurant

Explore the area

Map
JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113
  • Istana Pangeran Mangkubumi
    11 min walk
  • Pangkalan Bun Park
    12 min walk
  • Rocket Chicken PBN 1
    9 min walk
  • Pangkalanbuun (PKN-Iskander)
    18 min drive

Room options

View all photos for Premium Room, 1 Double Bed (Superior)

Premium Room, 1 Double Bed (Superior)

Premium Room, 1 Double Bed (Superior)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Superior)

Premium Room, 2 Twin Beds (Superior)

Premium Room, 2 Twin Beds (Superior)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Arsela Hotel Pangkalan Bun

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (65)
The price is $23
per night
$28 total
includes taxes & fees
Jan 11 - Jan 12
Arsela Hotel Pangkalan Bun

About this property

Mercure Pangkalan BUN

3.5-star Pangkalan Bun hotel close to Istana Pangeran Mangkubumi
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a porter/bellhop are onsite. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge). This Pangkalan Bun hotel also offers an outdoor pool and a porter. Parking is available onsite for a surcharge.
Mercure Pangkalan BUN has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Porter/bellhop

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 12:00 PM

Check-out

Check-out before 12:00 PM

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Pangkalan BUN Hotel
Mercure Pangkalan BUN Pangkalan Bun
Mercure Pangkalan BUN Hotel Pangkalan Bun

Mercure Pangkalan BUN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024

4/10 Poor

Manou

Traveled with family
Disliked: Staff & service, property conditions & facilities
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024

10/10 Excellent

ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024

2/10 Terrible

David Eugenio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Franco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel ad un prezzo molto ragionevole
Hotel di livello, molto pulito, con servizio spa, piscina e gym. Personale disponibile a soddisfare richieste anche con propri mezzi. Tutto bene
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Good, except sigarette smell in room
In general a very good hotel. Would have given it a better review if it hadnt been for the smell of sigarettes in the room (supposedly smoke free room). We asked for a different room which they would not give us. They said they would clean the room more (however, smell of sigarettes cannot be removed by simple cleaning).
Stayed 1 night in Aug 2024

10/10 Excellent

Alessio

Stayed 1 night in Aug 2024

8/10 Good

Alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alessio 2024
Tutto ok Ottimo hotel
Stayed 1 night in Aug 2024

10/10 Excellent

ANNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sabine

Liked: Cleanliness, property conditions & facilities, room comfort
Gute Zimmergrösse, bequeme Betten. Die Massage war sehr gut Das Ankommen und der Check in waren leider nicht sehr angenehm. Das Gepäck durften wir selbst durch den "Sicherheitscheck" bis zur Rezeption schleppen, wobei uns ein Angestellter dabei zusah. An der Rezeption wurde gleich meine Kreditkarte gefordert um 300.000 IDR als Deposit zu blocken. Dann wurden wir darauf hingewiesen, dass das Zimmer lt. Hotelrichtlinie erst um 14.00 Uhr beziehbar sei (lt. Hotels.com um 12.00 Uhr) - wir waren um 12.30 Uhr vor Ort Nachdem wir um 14.00 Uhr wieder zum Hotel zurückkamen, wurden wir im Rezeptionsbereich wieder erfolgreich ignoriert. Erst nachdem wir unser - zuvor selbst deponiertes Gepäck - auf einen Gepäckwagen geladen hatten, kam Bewegung auf. Wir wurden aufgeklärt, das nicht selbst machen zu müssen - es würde uns jemand helfen. Mein Kommentar, davon bislang nichts bemerkt zu haben wurde übergangen. Erneut wurden 300.000 IDR eingefordert - diesmal als Deposit auf meine Kreditkarte? Wir bekamen dann unsere Zimmerkarten, einen Voucher für ein Begrüssungsgetränk, darüber hinaus aber keine grossen Erklärungen (wo befindet sich der Pool, Spa.....) Unser selbst verladenes Gepäck wurde dann von einem sehr netten Mann auf unser Zimmer gefahren und dort abgeladen Im Poolbereich gibt es ausser den 4 Liegen (die man auf den Fotos sieht) und die sich auch IM Pool befinden ausser einem grosszügigen Sitzbereich keine weiteren Liegen
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo hotel en Pangkalanbun
Hotel nuevo y moderno. Muy recomendable
Stayed 1 night in Jan 2024

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy nuevo.
Stayed 1 night in Sep 2023