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Mercure Pangkalan BUN

3.5 star property

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Photo gallery for Mercure Pangkalan BUN

Terrace/patio
Restaurant
Premium Room, 2 Twin Beds (Superior) | Free WiFi
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Laundry
$48
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113
  • Pangkalan Bun Park
    ‪11 min walk‬
  • Istana Pangeran Mangkubumi
    ‪11 min walk‬
  • West Kotawaringin Regency Office
    ‪4 min drive‬
  • Pangkalanbuun (PKN-Iskander)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Free WiFi

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Free WiFi

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Superior)

Premium Room, 1 Double Bed (Superior) | Free WiFi

Premium Room, 1 Double Bed (Superior)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Free WiFi

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Free WiFi

Presidential Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Superior)

Premium Room, 2 Twin Beds (Superior) | Free WiFi

Premium Room, 2 Twin Beds (Superior)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Arsela Hotel Pangkalan Bun

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 67 reviews
Arsela Hotel Pangkalan Bun

About this property

Mercure Pangkalan BUN

3.5-star Pangkalan Bun hotel close to Istana Pangeran Mangkubumi
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, spa services, and a children's pool are onsite. Change of towels is available on request.
This Pangkalan Bun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Mercure Pangkalan BUN features 2 outdoor swimming pools and a children's pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and concierge services. Complimentary covered self parking and valet parking are available on site.

Mercure Pangkalan BUN has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 11 and younger eat free breakfast.
KELAKAI RESTAURANT - Onsite restaurant.
MALINING - Onsite lobby lounge. Open daily.
DANUM POOLBAR - Onsite bar. Open daily.
PALAPAS ROOFTOP - Onsite restaurant. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • DANUM POOLBAR
  • KELAKAI RESTAURANT
  • MALINING
  • PALAPAS ROOFTOP

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Porter/bellhop

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mercure Pangkalan BUN Hotel
Mercure Pangkalan BUN Pangkalan Bun
Mercure Pangkalan BUN Hotel Pangkalan Bun

Mercure Pangkalan BUN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Stayed 1 night in May 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Stayed 1 night in Mar 2025

8/10 Good

Florence

Stayed 1 night in Mar 2025

10/10 Excellent

Lucille R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant personal were top notch
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Loved the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024

4/10 Poor

Manou

Traveled with family
Disliked: Staff & service, property conditions & facilities
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024

10/10 Excellent

ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024

8/10 Good

Santi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, nahe zu ein paar einfachen Warungs und dem Ort. Irgendwie ist das Hotel zu groß für diese Gegend dimensioniert, aber sehr komfortabel dort zu wohnen. Vielfältiges Frühstücksbüffet und hübscher Pool, schöne Zimmer. Der Übernachtungspreis inkl. Frühstück war sehr günstig, gutes Preis/Leistungsverhältnis, allerdings muss für early check-in extra bezahlt werden. Nach kleiner Diskussion musste unser 10 jähriger Sohn nichts fürs Frühstücksbüffet bezahlen. Alles bestens, würden gern wieder dort wohnen. Würden wieder hier übernachten.
Stayed 1 night in Jul 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
excellent en tous points et pres de l’aeroport
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was one of the best, rxcept that there was no spare toilet paper in my room.
Stayed 1 night in Oct 2024

2/10 Terrible

David Eugenio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Franco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel ad un prezzo molto ragionevole

Hotel di livello, molto pulito, con servizio spa, piscina e gym. Personale disponibile a soddisfare richieste anche con propri mezzi. Tutto bene
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Good, except sigarette smell in room

In general a very good hotel. Would have given it a better review if it hadnt been for the smell of sigarettes in the room (supposedly smoke free room). We asked for a different room which they would not give us. They said they would clean the room more (however, smell of sigarettes cannot be removed by simple cleaning).
Stayed 1 night in Aug 2024

10/10 Excellent

Alessio

Stayed 1 night in Aug 2024

8/10 Good

Alessio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alessio 2024

Tutto ok Ottimo hotel
Stayed 1 night in Aug 2024