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They changed 1 time the towels in almost 6 days of staying ! To change towels they will change 48 euros and I never said that ! Never cleaned the room !! Pics are not resl !!! Bed experience

The room was very clean , the staff was very polite and friendly, breakfast was ok … we really enjoyed our stay we will come back…

We had a wonderful stay. Unfortunately, we only discovered it on the last day of our trip, because we would have loved to spend much more time here. The villa was spacious, spotless, and had a beautiful garden where our baby had plenty of room to play and enjoy herself. The pool was lovely, the food was amazing, and the hospitality was outstanding. Everyone made us feel so welcome. We will definitely come back. Thank you so much for your kindness and for making our stay so special!

The palazzo is a lovely old house in the center of town right off the main square. The secret sauce here is the large, beautiful garden in back and the extremely personalized service. The staff makes every effort to please and assist. The general approach is thoughtful and old school in a nice way. We had a large room facing the street that was comfortable with high ceilings and lots of space. Bernalda, at first, seems like a not particularly lovely little town but it does grow on you. The house is infused by the interests and personality of the owner Francis Ford Coppola -- probably the principal reason most people visit. Fortunately, the hotel mostly lives up to the expectations...

Beautiful villa, felt very private and secluded. Perfect for relaxation, reading, writing, and close enough to explore the beaches and other parts of Puglia.

Great place and awesome town.

The hotel is supposed to be a boutique hotel and spa. The rooms are not representing a boutique hotel- they are very simple! Regarding the Spa??- it was closed so we couldn’t enjoy the amenities after a long journey- very disappointing.