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Occidental Papagayo - Adults Only - All inclusive

4.0 star property

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Photo gallery for Occidental Papagayo - Adults Only - All inclusive

2 outdoor pools
Deluxe Room | 1 bedroom, free minibar items, in-room safe, desk
Lobby
Lobby
3 bars/lounges, poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Breakfast included
  • Bar
  • Spa

Explore the area

Map
Playa Hermosa, Golfo De Papagayo, Sardinal, Guanacaste, 485000
  • Playa Hermosa
    ‪3 min drive‬
  • Panamá Beach
    ‪6 min drive‬
  • Coco Beach
    ‪9 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Level Luxury

Premium Level Luxury | 1 bedroom, free minibar items, in-room safe, desk

Premium Level Luxury

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Bay View

View from room

Deluxe Room, Bay View

  • Bay view
  • Sleeps 2
  • 1 Double Bed

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About this property

Occidental Papagayo - Adults Only - All inclusive

4-star Sardinal property close to Playa Hermosa
Spend the day playing on the beach then return to dine at one of Occidental Papagayo - Adults Only - All inclusive's 4 restaurants.
Occidental Papagayo - Adults Only - All inclusive offers 163 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Occidental Papagayo - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Papagayo - Adults Only - All inclusive features 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean property also offers a nightclub, a rooftop terrace, and spa services. Onsite self parking and valet parking are complimentary.

Occidental Papagayo - Adults Only - All inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Occidental Papagayo - Adults Only - All inclusive has 4 restaurants serving breakfast and lunch.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Adults Only-All Inclusive
Occidental Grand Papagayo Adults Only-All Inclusive
Occidental Grand Papagayo Resort Adults Only-All Inclusive
Occidental Resort Adults Only-All Inclusive
Occidental Grand Resort Adults Only-All Inclusive
Occidental Grand Adults Only-All Inclusive
Occidental Papagayo Adults All Inclusive
Occidental Adults All Inclusive
Occidental Papagayo Adults
Occidental Adults
Occidental Grand Papagayo Resort Adults Only All Inclusive
Occidental Papagayo Adults Only All Inclusive
Occidental Papagayo Adults All Inclusive All-inclusive property
Occidental Adults All Inclusive All-inclusive property
Occintal Papagayo Adults Only

Occidental Papagayo - Adults Only - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible trip! It is very quiet, no parties, but incredibly friendly and beautiful. It was absolutely perfect. It is a small resort on a big property so the staff get to know you by name. The food was delicious, the drinks were great and the property was spectacular. Lots of monkeys and iguanas and birds. We recommend this resort to anyone wanting to take in the beautiful Costa Rican culture.
Stayed 7 nights in Mar 2025

4/10 Poor

Carsen

Traveled with partner
Liked: Amenities
Disliked: Staff & service
This property overall was ok. For starters we had booked our room months and months in advance and after a long 7 hour drive from the southern part of Costa Rica we arrived to a check in lady stating that we had NO RESERVATION at the property. To top it off she was very rude about it. After about 10 minutes she finally let us in begrudgingly. The second check in person was much more sympathetic and found our reservation. Secondly, after we had got to our room we found that it was relatively dirty with poop stains near the toilet paper roll dispenser and a toilet that was broken and leaking all over the floor. The corners of the room no matter where you looked were dusty and covered in dead bugs and hair from whoever had stayed previously. On the upside, the beach was beautiful and pools were in good condition and the rest of the staff was overall very helpful. The food was decent as well. Hopefully anyone staying here has a better experience than we did so overall I cannot rate this resort as highly as it should’ve been.
Stayed 1 night in Mar 2025

10/10 Excellent

Claude J, allentown

Traveled with partner
Liked: Cleanliness, amenities
All inclusive was not what I expected time limit on food not good after 9:30pm not able to get anything to eat and the breaks during at least one restaurant should have been open to grab a snak
Stayed 3 nights in Feb 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views!
Stayed 2 nights in Feb 2025

6/10 Okay

Emily Secreto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Staff were great. Very nice and helpful and quick to help with any issue or need. Grounds were beautiful and well kept. Rooms were clean. They also give you a bracelet that won’t come off that has a small chip that is your room key…which was very helpful and kind of genius. Lots of activities on property as well. Cons: Food was kind of terrible. Especially the buffet and snack grill. The dinner restaurants were better but still not awesome (oriental was the only really good one). The restaurants were also not truly all inclusive in the way of being able to order multiple things if you wanted. You chose one starter, one soup/salad or something similiar, one entree and one dessert but couldn’t order more of something if you wanted it. There is also a crazy amount of stairs and walking to get anywhere. They had a shuttle service which was helpful but means you also had to call for it and wait each time. Sometimes just a minute or two, sometimes longer. It was 2 flights of stairs and a slight uphill walk (or more stairs) just to get from our room to the lobby/buffet…and I was in the closest building. It wasn’t the end of the world for us but my older parents traveled with us and struggled. I wouldn’t have booked this resort had I known but they don’t say anything about it in any descriptions. Overall, we still had a great time.
Stayed 7 nights in Feb 2025

8/10 Good

Diane

Stayed 7 nights in Feb 2025

10/10 Excellent

Rodney Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Snorkeling wasn’t any good because the water was so murky! Otherwise enjoyed our stay!
Stayed 7 nights in Feb 2025

10/10 Excellent

Shawn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we have stayed here. Both times have been great! Everyone is so friendly and helpful.
Stayed 7 nights in Feb 2025

6/10 Okay

Aliya, Port Townsend

Traveled with partner
Disliked: Amenities
Transportation was a big issue. Plumbing issues in our room.
Stayed 4 nights in Feb 2025

6/10 Okay

Carolyn

Liked: Cleanliness
Check-in got things off to a rough start, unfortunately. The front desk person was unfriendly and provided zero information about the resort. We had to find out about resort activities, transportation around the resort, gym/spa, basically everything on our own as our stay unfolded. Our room was also not ready at check in time and we had to wait almost 2 hours to get into a room. The place grew on us as we got into the next day but the layout of the property is definitely a pain depending on which building you’re in. We tried calling for transportation several times during our stay but those at guest services and transportation didn’t answer the phone. Wouldn’t recommend to anyone with mobility challenges.
Stayed 4 nights in Feb 2025

6/10 Okay

Ethan

Stayed 3 nights in Feb 2025

6/10 Okay

Cheri

Liked: Cleanliness
Stayed 6 nights in Feb 2025

6/10 Okay

Jason Thomas

Traveled with group
Liked: Staff & service
The property was average. Making dinner reservations was complicated and very limited l.
Stayed 6 nights in Feb 2025

8/10 Good

KENNETH EARL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall nice property. Staff were friendly and helpful. Grounds were well kept. This is a hilly property, but they offer a very responsive shuttle service. Our room in bldg 14 offered a phenomenal view of the bay. We stayed at this resort about seven years ago. Not much has changed and some of the areas of the property are worn. That said all employees try hard to ensure a memorable stay. We would consider returning in the future.
Stayed 7 nights in Feb 2025

10/10 Excellent

Shawn, Riverview

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. The bed was comfortable and we had a very good view of the bay, which made our stay much better. If you wanted to do things on the bay, they suggested you to do so in the morning due to the wave in late morning. Food was okay, but some what limited since there were only 3 other locations and they could essentially be visited only once per stay. Other than that you had to eat at the buffet, which had limited selection. Overall, i would give this a rating of 3 stars.
Stayed 9 nights in Jan 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities
Place was awful, food rotten, drinks were not up to par except coffee machines where coffee was delicious. Dont expect to receive water bottles even if it 33C. Management has hand tied, staff trying but very limited. Stayed here before years back, place was wonderful, not now..grounds are beautiful. Geting around is by shuttle or very long walks and many steps from place to pkace.do yourself favor...go ELSEWHERE. Toilets were dirty on arrival, floor in room filthy. Alcohol drinks are joke...although store has some name brand alcoho selections you can buy for inflated price. Car rental in place tried to rip me off. Again, best thing I can say, staffwas trying to hold things together, wasn't able to gandle all the constant issues. My vacation was ruined
Stayed 3 nights in Feb 2025

8/10 Good

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very pretty. Rooms were clean. The waiters/servers were amazing! Very friendly and helpful. Also the drivers in resort were awesome. A little bit of a language barrier with cleaning staff. Tried to get more coffee and creamer in room, but was a steuggle. Mini bar in room was very limited, tried to get it changed to what we drank, but they wouldn't change anything. There was a lot of stairs. From our room to main lobby was 66 stairs, from there to pool was 76 stairs. Was okay for us, but if you have mobility issues, you had to rely on drivers or ask to stay in a different area. All in all, nice place.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Lots of steps and space which we liked but could be an inconvenience to some. Pool was never crowded so could always find a spot. Food at the restaurants was very good. The buffet food was alright. I think it may have been better if the food was hot or at least hotter. Staff were all amazing. If needed something they were on it. Made the stay great. The excursion place on resort was not pushy and very knowledgeable. The bonus was the excursions we did were a direct pick up and drop off. We did not have to stop at numerous other resorts. Beach was nice but not a long stretch of sand. We snorkeled right off the beach and say many fish. We would definitely recommend based off the experience we had during our 7 day vacation.

6/10 Okay

Manon

Traveled with group
Liked: Cleanliness
The grounds are beautifully designed and landscaped. The staff’s knowledge of English was very limited. The food was bland and boring. Dining room seating was inadequate. The massage therapist at the spa was texting on her phone while giving me a reflexology treatment.
Stayed 7 nights in Feb 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was very well looked after which because of the strong winds seemed like a every minute job. The wait staff and transport drivers were very wonderful to us. If fact everyone was friendly but the language barrier posed some issues trying to get daily things in our room was a bit of a problem. We noticed that even been a Premium Level Member things weren't consistent, the rooms should have contained the same things like robes, slippers and wine glasses were in one room but not another. We know this because we travelled with another couple. We had hoped that after the first day that the missing items would be replaced but that never happened during our 10 day stay. The mini bar was kind of a disappointment as even if you requested something different it was not available. My husband and I don't drink alcohol by even when we told them no beer thats what was given. When the minibar is to have free beverages should it not contain the beverages that the guest would like and prefer. We had a couple issues calling down to the front desk to get issues resolve or we would leave notes with requests with items we needed or would like but it didn't happen because of the language barrier after a while we gave up and unfortunately it became a bad feeling for us.
Stayed 10 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Melanie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room could have been cleaner and better taken care of. Buffet was lack luster. Views were incredible and staff was delightful. Definitely not a party resort, which I loved.
Stayed 3 nights in Jan 2025

6/10 Okay

Sara

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The grounds are gorgeous. The pools are great. No breakfast options other than the cafeteria which has very little food variation. The snack bar is extremely limited. The steak grill restaurant is awful. Italian and Oriental restaurants are excellent. Staff helpfulness is hit or miss. JJ who helps coordinate excursions is really helpful and extremely polite. Enrique is also extremely helpful and professional.
Stayed 7 nights in Jan 2025