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Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

4.5 star property

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Photo gallery for Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

3 bars/lounges, poolside bar, beach bar
Down comforters, in-room safe, blackout drapes, iron/ironing board
Exterior
View from room
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Playa Manzanillo Bahia Culebra, Nacascolo
  • Marina Papagayo
    ‪14 min walk‬
  • Playa Culebra
  • Playa Nacascolo
    ‪14 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)

Room options

View all photos for STAR Class Producer's Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Producer's Suite

10.0 out of 10
Exceptional
(1 review)
  • 3109 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Junior Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Director's Suite Two Bedroom

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Director's Suite Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1576 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Junior Suite Ocean View

9.2 out of 10
Wonderful
(49 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Director's Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Director's Suite

10.0 out of 10
Exceptional
(1 review)
  • 965 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

STAR Class Junior Suite Ocean View

9.0 out of 10
Wonderful
(17 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down comforters, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(40 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

4.5-star Nacascolo property with private balconies
Catch some rays at the beach or spend the day relaxing at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers 292 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort features an outdoor pool and a health club. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a sauna, and a terrace. Onsite self parking and valet parking are complimentary.

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
So Cal Gourmet Food - This restaurant specializes in international cuisine.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine. Open daily.
Sunset Strip Steakhouse - This steakhouse specializes in local cuisine. Open daily.
Blue Star Tex-Mex Cantina - This restaurant specializes in Tex-Mex cuisine. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Star Tex-Mex Cantina
  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • So Cal Gourmet Food
  • Sunset Strip Steakhouse

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Visual fire alarm
  • Wheelchairs on site

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Resort Costa Rica All Inclusive
Planet Hollywood Beach Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Costa Rica All Inclusive
Planet Hollywood Beach Resort Costa Rica All Inclusive

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott, Johnston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda Jane, Macomb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! My friend and I had an incredible stay. We upgraded to Star level and were not regretful. The staff spoiled us the entire week we were there. Henry was our concierge and he made sure everything was perfect for us every day. Such a nice man and always willing to go the extra mile. The property itself is beautiful and the rooms are spacious and well laid out. We left our vacation feeling pampered and refreshed and we would definitely recommend staying here to anyone. Ask for Henry when you do. You’ll love him too!

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Joyce, Dracut

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is dirty and stained and run down……and the beach is horrible I would never return or recommend this Resort to anyone 👎👎👎👎👎
Stayed 7 nights in Mar 2025

8/10 Good

Brian A, Miwaukee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at PH. Disappointed for the kids and myself that there was no ice cream on site during our visit. No good answer as to why. Otherwise, great experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ananth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place
Stayed 4 nights in Mar 2025

6/10 Okay

Mayze

Not good value for money. All the staff seem stressed, very uncharacteristic of the pura vida vibe you get at other Costa Rican hotels. Average condition and cleaniness
Stayed 2 nights in Mar 2025

8/10 Good

Jorden

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Yodaly, miami gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this hotel. Amazing customer service.
Stayed 3 nights in Mar 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was pretty good, except for anything sweet. 30 min to 90 min away from anything due to location. Staff was nice and friendly.
Stayed 3 nights in Mar 2025

6/10 Okay

James Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice, hard to get a reservation for dinner
Stayed 9 nights in Feb 2025

10/10 Excellent

Ishtmeet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and facilities; restaurants unavailable

Firstly the staff are impeccable. They will try their best to accommodate you and are constantly working to keep the facilities in great shape. The only issue I had was with the restaurant bookings. You expect to at least try all the restaurants they have on site, but they give you an app that shows no time slots available for next 3 days. Apparently there is some Star pass which gives people access to these reservations so people like us who booked through hotels.com are out of luck.
Stayed 3 nights in Mar 2025

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond for us especially Karina. She greeted us during our check in and upgraded our stay to a Star room. The hotel was very clean too. The evening show was entertaining but I would recommend better entertainment during the day.
Stayed 4 nights in Mar 2025

4/10 Poor

Sandy

Stayed 5 nights in Mar 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very remote, would've rent a car transportation from hotel to town cost around 250 . If you want to go shopping or to other restaurants.
Stayed 7 nights in Mar 2025

10/10 Excellent

Thomas Paul, Springfield

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff. Everyone was friendly and polite and helpful. Probably good to understand property is steeply tiered on a hill. Shuttles on resort were regular, but steep walk if one doesn’t take shuttle. Did scuba through outside company which exceeded expectations. Dining options were great for all-inclusive.
Stayed 7 nights in Mar 2025

2/10 Terrible

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unable to make dinner reservations same day we checked in (unavailable entire stay). Spoke w/Concierge next morning only able to make two reservations (one was not a resteraunt of choice) had to eat from Buffett all other days. Beach by resort was terrible/dirty (unable to enjoy beach/scenery) and Hotel was secluded from everything. Ordered breakfast room service the night before and was informed we would not receive by requested time (had to rush to buffet as we had a scheduled excursion that morning). Bad/slow wi-fi connection. Cable went out for some time on 2/13/2025 (unable to watch movies). We had a dinner reservation on 2/14 at the Italian resteraunt although husband is not a fan of Italian so we ate at buffet. The morning of 2/15 I started vomiting & had diarrhea. Called room service for plastic bags & toilet paper (believe it was around 3 am). I called to speak w/manager that morning did not receive a call back. We had to check out that morning and asked for late check out at 2 PM but they were unable to accommodate. No one was in the office for the Star/quick checkout had to wait in regular line. Husband also ended up getting diarrhea and we had a terrible experience driving to the airport/waiting at the airport/flying back home. I booked this vacation to celebrate my husbands birthday and it was a bad experience, especially for the price paid and will never stay at Planet Hollywood or an all inclusive hotel due to this. I have a few pictures if needed.
Stayed 5 nights in Feb 2025

10/10 Excellent

Junean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great service at the Star Pool!! Yeraly Morales took great care of us!! He went above and beyond to make sure we were having a great time. Lots of things to do and different restaurants. Tony (our personal agent) was great too.
Stayed 7 nights in Feb 2025

8/10 Good

Teresa Rawlins, Reno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very spread out, with great shuttle service. We did not like having to book dinner reservations to restaurants on app. We could only get 1 time for a group of 6. We had 18 in our party. Everyone tried, & only one group got in. We did just book small of parties of 2 to 4, but couldn't get same times. Unfortunate. Japanese was our favorite. The buffet was the best, wendy was amazing. She always tried to get us tables next to each other. The food was also very good. Lots of selections. The pools were very nice & bar staff great. Becca was our favorite. We did a couple of excursions, the nature tour was very good. The beach at hotel was very small. Not the nicest. Overall an enjoyable time with our friends.
Stayed 9 nights in Feb 2025

6/10 Okay

Gregg

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were very disappointed in the reservation process and ability to get into the multiple restaurants on the resort even when it was obvious that there were ample open tables. If you’re not going to allow anyone to have reservations, why bother having the restaurants.
Stayed 9 nights in Feb 2025

10/10 Excellent

William

Traveled with group
Liked: Amenities, property conditions & facilities
Accommodations and staff were both excellent. Friendly amd helpful. Food was veey good. Our Personal Agent Steven was great!! Would definitely stay here again
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark

Business traveler
The property was beautiful. The staff did a fantastic job at maintaining the cleanliness.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justin took great care of us throughout our stay. The food was great - exceeded our expectations. Our room was spacious. Cleaning staff were amazing - they kept our room pristine. The property was breathtaking and well maintained. Bravo Planet Hollywood - you have earned our loyalty and respect. <3 The Roberts
Stayed 4 nights in Feb 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner reservations are nearly impossible to obtain.
Stayed 5 nights in Feb 2025

10/10 Excellent

Keith Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025