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Hosteria Pampallacta

3.0 star property

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Fishing
Restaurant
Terrace/patio
2 indoor pools, outdoor pool
Cabana Familiar | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Km 65 Via Interoceanica, a 2.5km del Pueblo de Papallacta, Papallacta, Napo, 150753
  • Papallacta Church
    ‪7 min walk‬
  • Antisana Ecological Reserve
    ‪4 min drive‬
  • Termas de Papallacta
    ‪5 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪55 min drive‬

Room options

View all photos for Mini Departamento

Mini Departamento | Free WiFi, bed sheets

Mini Departamento

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Cabana Familiar

Cabana Familiar | Free WiFi, bed sheets

Cabana Familiar

  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds

View all photos for Rustica King

Rustica King | Free WiFi, bed sheets

Rustica King

  • Sleeps 2
  • 1 King Bed

View all photos for Rustica Queen

Rustica Queen | Free WiFi, bed sheets

Rustica Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Rustica Doble

Rustica Doble | Free WiFi, bed sheets

Rustica Doble

  • Sleeps 4
  • 2 Double Beds

View all photos for Rustica Contemporanea

Rustica Contemporanea | Free WiFi, bed sheets

Rustica Contemporanea

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Rústica Pequeña

  • Sleeps 2
  • 1 Queen Bed

About this property

Hosteria Pampallacta

3-star Papallacta hotel with 2 indoor pools
This smoke-free hotel features 2 indoor pools, an outdoor pool, and a restaurant. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and laundry facilities.
Hosteria Pampallacta offers 21 accommodations with complimentary bottled water and complimentary toiletries. Satellite television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 indoor swimming pools are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are hot springs on site.
Hosteria Pampallacta features 2 indoor swimming pools and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers hot springs, spa services, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Hosteria Pampallacta is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:30 AM and 10:00 AM.
Hosteria Pampallacta has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Fishing
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area

Spa

  • Hot springs
  • Spa services

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:30 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by bank transfer and is due 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hosteria Pampallacta Hotel Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel
Hosteria Pampallacta Papallacta
Hosteria Pampallacta Hotel Papallacta

Hosteria Pampallacta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 127 reviews
Rating 8 - Good. 30 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great food, hot pools. Tranquil setting. Highly recommended. Thank you
Stayed 1 night in Jul 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a beautiful location and has 6 hot spring pools on site that are very enjoyable. The room was very large, with comfortable beds. The room and hotel areas (like restaurant) were very cold! Even though there was a fireplace in the room it was small and didn’t provide heat throughout our time there. The guests have to wear heavy coats in the dining room. Bring a bathrobe to wear from the room to the pools… it’s very cold. They don’t have a concierge to provide information about local tours and if you don’t speak Spanish it is difficult to get around.
Stayed 1 night in May 2024

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness
TV was not working. There was no towels so I had to ask for them. I never received hand towells.
Stayed 1 night in Jan 2024

6/10 Okay

Nick

Stayed 1 night in Dec 2023

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

Erika, Wilton Manors

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Armando

Liked: Staff & service, amenities
Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget
Stayed 3 nights in Aug 2023

8/10 Good

Alfonso, Washington

Traveled with partner
Liked: Cleanliness, staff & service
There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary and pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Mar 2023

8/10 Good

ROY TAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Ilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 1 night in Jul 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks modest from the outside, but is actually quite charming. The food in the restaurant is terrific, the beds are comfortable, and the staff . . . they are just the best. We were in Ecuador during a series of protests that shut down most of the country's highways. We couldn't get back to Quito and for a while it looked at though we might not be able to get to the airport. Pablo and the other members of the staff were calm, kind, and super helpful. They made sure we were comfortable, showed us where to hike, fed us well, and helped organize our transport back to the airport. God bless them! The Hosteria Pampallacta is a 5-minute walk from the larger Termas Papallacta. Those pools are delightful and worth the time and entry fee. The Termas Papallacta Hotel is beautiful, but we found the Hosteria more homey and quaint -- especially for half the price of the more expensive resort. And the area around Papallacta is simply stunning.
Stayed 1 night in Jun 2022

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the service and the restaurant, the staff is profesional and the food is very tasty, if you like a drink the mojito is 10/10, there is no sauna in the property and at the time we were int the premises one of trhee pools was in maintenance..the place is great to relax
Stayed 1 night in Apr 2022

8/10 Good

SUMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most probably because of covid and low season, I had the outside thermal pool to myself. Really nice and soothing. The staff was amazing, lit up the fireplace and filled private bath in my room with hot spring water while I was having dinner at the restaurant. Food was great, both dinner and breakfast. Awesome place !
Stayed 1 night in Mar 2022

2/10 Terrible

Andre

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, they did not care about the customer. A member of the staff walked into our room without even knocking on the door. Then the owner was making excuses for the guy instead of apologizing to us. This was the worst experience I’ve ever had on a hotel. Do not recommend staying here. A guy may walk into your room in the middle of the night.
Stayed 1 night in Feb 2022

8/10 Good

Ian John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place.
What a beautiful hosteria. The stone work to the hotspring fed tub in the room to the fire place. We went to dinner and came back to a warm fire in the fire place and a tub full of hot spring water. And the 3 on-site pools were beautiful. The biggest pool was pretty hot and had a small slide for kids and a nearby cold plung. Then there's a small pool in a building that feels like bathing in a cave. One of the things we wanted to do in Papallacta was birdwatching and this place delivered. Right from the hostel is a hiking trail up the forested slope behind the property. So many beautiful birds. And for breakfast the waiter had no problem providing us a delicious vegan meal. Only thing missing was an espresso machine.
Stayed 2 nights in Jan 2022

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful hotel 200 meters from the main ‘termas’. Our room was spacious and very comfortable. The two pools are great and very private. The dining room was a little cold, but the breakfast was delicious.
Stayed 1 night in Nov 2021

10/10 Excellent

Rino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Papallacta
Very accommodating and friendly staff. Great restaurant and thermal baths. Rooms are rustic with wood burning fireplaces.
Stayed 1 night in Sep 2021

10/10 Excellent

Rubén

Stayed 1 night in Sep 2021

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
GREAT STAFF, Lovely Setting, Unique Bolder Architecture, Excelent Breakfast...Will Return
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021