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Very nice room. Very freindly and helpful staff. Excellent breakfast and evening meal menu.

Pleasant place with easy access to the beach.

The Bad: The hotel failed to reply to multiple Expedia messages regarding a ferry terminal pickup. Communication is paramount. Because of this silence, my wife and I had to walk half a mile at 9:40 PM from the furthest pier, tired and carrying heavy luggage in an unfamiliar city. The Good: The hotel's recovery was outstanding. The next day, Magda the manager was genuinely concerned and went above and beyond to fix the reception lapse. She provided several complimentary drinks and paid for our airport taxi upon checkout. The Property: The hotel itself is excellent. We enjoyed beautiful sea views, a very comfortable bed, and a great breakfast. Giannis at the rooftop bar deserves a special mention for his superb, 10/10 customer service. Location: Perfectly situated. It is highly convenient for the ferries, city centre, and airport, with great bars and restaurants right on the doorstep. We would definitely stay here again.

Great room very modern elegant decor, the staff goes above and beyond to help.AMAZING BREAKFAST WITH YOUR CHOISE FROM THE MENU COOKED TO ORDER AMAZING!!!

We had a great recent stay at the Hyatt in Thessaloniki. It is a very well-run hotel with an excellent restaurant, beautiful pool, and great service. The gym and tennis courts are also excellent. It's also very close to the airport.

L’accueil attentif du personnel et la qualité de l’établissement quant au confort et aux petits-déjeuners rendent le séjour très agréable.

The location is a bit far from city center. The house keeping didn’t clean our room.