Passport Inn

2.0 star property

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Photo gallery for Passport Inn

Lobby
Standard Suite | Free WiFi, bed sheets
Exterior
Exterior
Standard Suite | Free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
3127 Lincoln Hwy E, Paradise, PA, 17562
  • American Music Theatre Lancaster
    ‪7 min drive‬
  • Amish Farm and House
    ‪7 min drive‬
  • Dutch Wonderland
    ‪9 min drive‬
  • Lancaster, PA (LNS)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Passport Inn

Paradise hotel with free self parking
Express check-out, free self parking, and free WiFi in public areas are available at this hotel. Housekeeping is available once per stay.
Passport Inn offers 25 accommodations. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided once per stay.

Passport Inn features express check-out. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Passport Inn Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 8 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 7 out of 29 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally clean, quiet and the price reasonabl

It was quiet and comfortable the rooms were exceptionally clean and tidy I give this hotel a 100 percent satisfaction.
Stayed 7 nights in Apr 2025

4/10 Poor

James

Business traveler
Disliked: Cleanliness, property conditions & facilities
Toilet wasn't bolted down to the floor! The nuts were laying there, but not bolted down! (Room 101)
Stayed 1 night in Apr 2025

10/10 Excellent

sun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Convenient location, reasonably priced
Stayed 2 nights in Apr 2025

6/10 Okay

Jeffrey

It was as I expected it to be for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Hotel is a okay hotel, not a high end but worked for what we needed. Could use a little updating.
Stayed 1 night in Mar 2025

6/10 Okay

Kirk

Disliked: Property conditions & facilities

Not a stay in Paradise...

When we arrived the facility did not have the room size available that we booked. We accepted another room. This room was clean, but had no shampoo, hairdryer, coffee maker,etc in the room. Said it was a non-smoking room, but the room smelled of smoke.
Stayed 1 night in Feb 2025

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

6/10 Okay

Aryn

Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Our room was clean. The room was cheap, we weren't expecting much, but they are obviously understaffed, and the soda machine was even out of order. Felt as though most of the Inn's rooms were taken up by permanent guests. Heard talking and TV's/barking dogs through the night.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 2 nights in Nov 2024

8/10 Good

Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and the area was clean and quiet with easy access to local happenings
Stayed 2 nights in Nov 2024

6/10 Okay

Anjernis

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Upon arrival we had to wait a good 5-7 minutes after ringing a bell (which felt like forever) before the front desk person came to check us in. There was no one around to greet us or tend to us at the front desk. The hallways and entrance reeked of cigarette smoke. The hotel itself felt like a ghost town all in itself. The room we stayed in did not smell bad at all, nor did it smell like cigarettes, which was so odd given everything else had such a strong smell of cigarettes. I'm grateful for the space though. The room looked outdated and the sheets pillow cases, and comforters looked very old and very worn. Everything was clean though. VERY CLEAN. Floors, bathrooms, hallways, counters, in room fridge, microwave, tables, chairs and windows, I MEAN EVERYTHING was clean. Not a speck of dust, dirt, garbage or lint. We got a really good deal on the room so we basically got what we paid for.
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Traveled with partner
Liked: Amenities
Hallway smelled
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas, Spokane

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Melbin

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Service is not available
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

Overall the stay was good. Only complaint is the room next door had a yippy small dog that woke me up a few times.
Stayed 1 night in Nov 2024

4/10 Poor

Mike

Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Had a gentleman and his wife walk into our room at midnight leading to a sleepless night for my daughter and I. Then received a call from front desk stating didn’t know we checked in
Stayed 1 night in Sep 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
it was clean, priced right
Stayed 2 nights in Jul 2024

2/10 Terrible

Bob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smelled of stale cigarettes. Room was not updated. We didn’t even stay. We went to another hotel.
Stayed 1 night in Jun 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ran down it smelled old nothing is up to date. Bed was so old that it was very flat not comfortable at all. Sheets were old as well. It was not a pleasant stay at all
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable

Dirty... plus furniture, bedsheets, bathroom conditions unbelievable. Never would have expected to see such a place anywhere...can buy better undamaged items at Goodwill... I have never slept on a mattress with a hole in it. Unbelievable. Unfortunately did not have time to find a better place... should have asked for a refund and slept in the car. Front desk not open.
Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities
My room didn't have enough towels for 4 people or soap. No microwave either.
Stayed 1 night in May 2024