*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Paradiso hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Hotel Victoria au Lac has designated areas for smoking.
- Daily
- Elevator
- Rooftop terrace
- Number of bars/lounges - 1
- Front desk (limited hours)
- Free breakfast
- Grocery/convenience store
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- ATM/banking
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Vending machine
- Total number of rooms - 30
- Number of floors - 4
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Snack bar/deli
- Refrigerator
Room Amenities
Hotel Victoria au Lac offers 30 air-conditioned accommodations with safes and complimentary newspapers. This Paradiso hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
- Air conditioning
- Television
- Free newspaper
- Refrigerator
- Daily housekeeping
- Free toiletries
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Hair dryer (on request)
- Free WiFi
- Rainfall showerhead
- Bathtub or shower
- Towels provided
- Bed sheets not available
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: CHF 20 per day
- Rollaway bed fee: CHF 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:30 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Front desk opens daily at 7:00 AM
Front desk closes daily at 8:00 PM
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 20.0 per night.
Pet Policy
- Pets not allowed
Hotel Names
- Hotel Victoria au Lac
- Hotel Victoria au Lac Paradiso
- Victoria au Lac
- Victoria au Lac Paradiso
- Victoria Au Lac Lugano
- Hotel Victoria au Lac Hotel
- Hotel Victoria au Lac Paradiso
- Hotel Victoria au Lac Hotel Paradiso
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
