*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a seasonal outdoor pool, Novotel Lugano Paradiso provides a fitness center and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a business center. Event facilities measuring 1894 square feet (176 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.
- Organic food
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Self parking (surcharge)
- Books
- No single-use plastic soda bottles
- Games
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Swimming pool
- Table tennis
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Foosball
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 176
- Terrace
- Luggage storage
- Concierge services
- Snack bar/deli
- Shopping on site
- Pool umbrellas
- Total number of rooms - 96
- Number of floors - 7
- Number of buildings/towers - 1
- Fireplace in lobby
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Conference space
- Tours/ticket assistance
- Year Built - 2012
- Electric car charging station
- Free WiFi
- Pool sun loungers
- Vegetable garden
- Outdoor seasonal pool
- Children's pool
- Safe-deposit box at front desk
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 1894
- Vending machine
- Vegetarian breakfast available
- Garden
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Playground on site
- Sofa bed
Room Amenities
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Sofa bed
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Cable TV service
- HDTV
- Free WiFi
- Pillow menu
- LCD TV
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Housekeeping on request
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Breakfast is available for a surcharge each morning.
Novotel Lugano Paradiso has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Bicycle rentals nearby
- Boat tours nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
- Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: CHF 23 per night (in/out privileges)
- Pet fee: CHF 30 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: CHF 50 (subject to availability)
- Late check-out fee: CHF 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of CHF 30 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal outdoor pool closes in September.
Pool access available from 8:00 AM to 8:00 PM.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Novotel Hotel Lugano Paradiso
- Novotel Lugano Paradiso
- Novotel Paradiso Lugano
- Novotel Lugano Paradiso Hotel
- Novotel Lugano Paradiso Hotel
- Novotel Lugano Paradiso Paradiso
- Novotel Lugano Paradiso Hotel Paradiso
Awards & Affiliations
- Green Key (Foundation for Environmental Education)
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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