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Suitenhotel Parco Paradiso

4.0 star property

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Photo gallery for Suitenhotel Parco Paradiso

2 restaurants, dinner served, Mediterranean cuisine
View from room
Indoor pool
View from room
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
Via Carona 27, Paradiso, TI, 6900
  • Via Nassa
    ‪19 min walk‬
  • Monte San Salvatore
  • Lake Lugano
    ‪4 min drive‬
  • Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Suite, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony

Flat-screen TV, DVD player, heated floors

Suite, Balcony

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Garden View

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room, Lake View

  • 322 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Economy Double Room, 1 King Bed

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Garden View

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Balcony

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Lake View

Penthouse, Lake View | Living room | Flat-screen TV, DVD player, heated floors

Penthouse, Lake View

  • 807 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

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About this property

Suitenhotel Parco Paradiso

4-star Paradiso hotel close to Lake Lugano
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Suitenhotel Parco Paradiso offers 65 air-conditioned accommodations with DVD players and espresso makers. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Suitenhotel Parco Paradiso features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1292 square feet (120 square meters) include conference space. This family-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Suitenhotel Parco Paradiso has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Favola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Tsukimi Tei - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Havana Deck Cuban Bar - This cocktail bar overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Covered self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Havana Deck Cuban Bar
  • La Favola
  • Tsukimi Tei

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 18 for children
  • Covered self parking fee: CHF 20 per night
  • Pet fee: CHF 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Parco Paradiso
Parco Hotel Paradiso
Parco Paradiso
Parco Paradiso Hotel
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Hotel
Suitenhotel Parco Paradiso
Suitenhotel Parco
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Paradiso Paradiso
Suitenhotel Parco Paradiso Hotel Paradiso

Suitenhotel Parco Paradiso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 541 reviews
Rating 8 - Good. 161 out of 541 reviews
Rating 6 - Okay. 39 out of 541 reviews
Rating 4 - Poor. 11 out of 541 reviews
Rating 2 - Terrible. 4 out of 541 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class service & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bathroom was awful. I almost tripped and fell down. We wanted free standing shower and they didn’t have that. Receptionist had no clue about local attractions, places to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas, Minato-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel situated in a neighborhood about Lugano.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I came to stay in July. The hotel was very clean, and safe. Staff were very friendly and very helpful. Came with two small children, so the indoor pool was attractive for them, however, exciting is an outdoor pool. Will utilize their spa and gym facilities, which were also good. Downside to the gym, is that there is no central air, therefore can get very stuffy running on the treadmill. No water is provided at the gym. Overall pleasant day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, good food, kid Fri
Stayed 2 nights in Jul 2024

4/10 Poor

Arash

Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if coming to Lugano. Would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Bianca

Stayed 4 nights in Jul 2024

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, booking for spa not worth it since it closes very early 19:00, basically not usable if you want to have dinner after check in. Kinda disappointing for a “spa hotel”
Stayed 1 night in Jul 2024

10/10 Excellent

Stefano

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. A different level altogether. Incredible views, breakfast and staff. Very new rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

casey

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Lugano

We were visiting places that Avatar Meher Baba visited inn Switzerland. Suitenhotel Parco Paradiso hotel is very reasonable and clean, with extremely efficient staff. We were very impressed by their staff's ability to communicate. I didn't need to use my Creole of French and Spanglish. What really impressed us was the hotel's arrangement with Swiss trains. Staff gave us tickets with QR codes such that we rode free anywhere in the Kanton. Laundry service was also efficient. And the train station us a five-minute walk!
Stayed 2 nights in May 2024

10/10 Excellent

Fadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a coincidence to book at this hotel and it was one of best things happened in our vacation. The lake view was amazing.
Stayed 1 night in May 2024

10/10 Excellent

GARY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lisa, Pully

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parco Paradiso Delivered!

This hotel was a great value, great location, great service. The rooms were incredibly large, the breakfast was first class and the amenities were great, including sauna and steam. No brainer value in one of the most beautiful places in the world
Stayed 3 nights in Apr 2024

10/10 Excellent

Mikhail, Vienna

Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, room comfort

Good room, but does not equal the price.

I’ve stayed at many high end hotels and this is NOT one. It is good and no complaints, per se, but it is priced at a 4 or 5 star hotel and it is neither. On top of the already high price for the penthouse suite, when we arrived, they charged $95 USD each for my two children, despite me including them on the initial reservation with hotels.com. I’ve stayed at The View in Lugano for the same price and it is much, much better. Go there.
Stayed 1 night in Mar 2024

10/10 Excellent

Sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

Second stay here in a year, clean hotel with pleasant and efficient staff. Would stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, nice hotel with view over Lake Nice area - very good Reception and Dining Staff All in all a great stay
Stayed 4 nights in Sep 2023

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not in the city but transit for bus and trains are very close. Highly suggest a taxi or hotel shuttle if coming in on the train, very uphill. Property is very well kept, beautiful landscape, staff is helpful and nice. Bed was comfortable and large room if you get the suite.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lise, Mooresville

Stayed 2 nights in Aug 2023