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Best Western Hotel Grand Parc

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Grand Parc

Sauna, spa tub, steam room
Exterior
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Hot Tub
    Hot Tub

Explore the area

Map
Rue de la ferme du Pavillon, Chanteloup-en-Brie, 77600
  • Val d'Europe
    3 min drive
  • Val d'Europe Shopping Center
    4 min drive
  • Aquatonic Paris Val d'Europe
    4 min drive
  • Paris (ORY-Orly)
    49 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Classic Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Twin Beds, Non Smoking

Classic Triple Room, 3 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Classic Triple Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Hôtel Dali Val D'Europe

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (780)
The price is $149
per night
$177 total
includes taxes & fees
Dec 7 - Dec 8
Hôtel Dali Val D'Europe

About this property

Best Western Hotel Grand Parc

3-star Chanteloup-en-Brie hotel close to Disneyland® Paris
This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Best Western Hotel Grand Parc offers 68 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chanteloup-en-Brie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Best Western Hotel Grand Parc features a spa tub and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite self parking is complimentary.

Best Western Hotel Grand Parc is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Water Lily Bar - Onsite bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 9.50 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Water Lily Bar

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Free crib
  • Highchair
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 15 for adults and EUR 9.5 for children
  • Spa fee: EUR 35
  • Spa tub fee: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges EUR 15 per person, per hour to access the sauna, hammam and spa tub.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Grand Parc Chanteloup-en-Brie
Best Western Grand Parc
Chanteloup Hotel Provins
Chanteloup Hotel
Hôtel Chanteloup
Best Parc Chanteloup En Brie
Best Western Hotel Grand Parc Hotel
Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Hotel Grand Parc Hotel Chanteloup-en-Brie

Best Western Hotel Grand Parc Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great easy place to stay for a trip to Disney. Clean and safe parking. Breakfast is expensive so we went to a local boulangerie. The decor is crazy with birds but fun and very clean
Stayed 1 night in Aug 2024

8/10 Good

Veronique

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. Lovely atmosphere and value for money. Thanks very much
Stayed 4 nights in Aug 2024

4/10 Poor

Andrew, Heswall

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Clarissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and we were greeted warmly by Kevin, who was friendly and knowledgeable. He gave recommendations for eating in the evening and explained how to easily get to central Paris. Our room was a little dark, but very clean and comfortable with everything we needed for one night. Breakfast was enjoyable with plenty of choice. Just missed baked beans! But the pancake machine was a hit and coffee was fine. All in all, we would return if needed somewhere that was quiet, comfortable and well placed for easy travel and local attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Disney Paris as foreigner, this is a great location. Traveling through Europe can be frustrating as there is limited parking and it becomes expensive parking in public garages, or not being sure and getting your vehicle impounded. This hotel provides free and easy parking while you stay.
Stayed 1 night in Aug 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very difficult to communicate with.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay when staying to go to disney paris, great service. Clean room and great 24/7 reception.
Stayed 1 night in Aug 2024

6/10 Okay

Mohammad

Traveled with family and small children
Disliked: Amenities
Shower was blocked, aircon inoperative, ground floor room, was quite noisey, had to pay extra for hot tub, did not entirely enjoy my stay, shower was unblocked next day but aircon did not work, raised a complaint but no positive response
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location so close to Disneyland Paris. Also minutes from Val D’Europe shopping centre and train station which has direct trains into Paris for only 6 euros one way. Hotel was very pleasant with friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

ARIEL

Stayed 2 nights in Aug 2024

4/10 Poor

Blair

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location and staff but poor hotel.
The staff are friendly and helpful and the location and parking are good. However the rooms are very cramped, the air con doesn’t work properly and is very noisy. The rooms and decor are dark and tired. The beds are small.
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

I liked the original theme of birds
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. The hotel was in a good location for us to walk around the town to shop or dine. The room was small.
Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how all staff were super friendly and very kind to me as a sole traveller. They suggested things to see and genuinely made me feel welcomed. The rooms were modern and the air con was very much welcomed. It’s so close to the park and I’m so looking forward to staying again. I’ve felt as a sole traveller a fair bit of negative communication in the past and every member of staff looked after me. 10/10 Thank you for making this a memorable weekend. It means a lot
Stayed 2 nights in Jul 2024

6/10 Okay

Reiner

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
It was located in a quiet place with an excellent bakery 2 minutes away. It has a fun decor that makes up for the things that need to be fixed. As you walk in the room you can smell cigarettes but maybe because of the vents or the carpet that absorbs the smells. The first room we got the window wouldn’t open and there was an issue with an AC. They were quick to give us a new room. The AC wasn’t working that great and the bathroom could use some minor repairs. The customer service was amazing and makes up for everything else. If you wanted to use the hot tub there is a charge for that so we didn’t try it. 30 minutes walk to Val d Europe shopping and train station.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Basic hotel
Staff on arrival seemed arrogant. Room was small and decorated in birds everywhere. If you suffer from Ornithophobia this is definitely not the place for you. Room was clean and had everything we needed. Extra charge for using coffee etc in the room. 15 min walk to a retail park which has restaurants and a good selection of shops open quite late. There’s a good outdoor kids play area there too.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our main problem with this room was the air-con, it just didn’t cool the air, but made a lot of noise. The staff were all aware of this problem, and gave us a useless fan which did not help. This hotel shouldn’t be advertised as having air-con This Hotel is convenient for Disneyland paris, about 15 minutes drive, not the 10 advertised. It’s good for for families, having a king size bed and a bunk in the room, however it was a tight fit. Because of the bunk the windows could not be opened properly, this could have been solved by swapping the beds around. The room and especially en-suite was very tired and could do with a refit. If it wasn’t so hot, it would have done the job.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service
Great stay and the staff were so helpful!
Stayed 1 night in Jul 2024

8/10 Good

Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I found the air conditioner did not work and was extremely hot. The room also was a bit dirty, specifically the shower did not look cleaned.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Staff extremely helpful,good for getting to disney..short bys and train ride
Stayed 2 nights in Jul 2024

6/10 Okay

Lolita

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby is great. The stuff is wonderful. The conditioner wasnt working well. Was hot. We asked for amenties and didntb recieved them. The breakfast was very poor
Stayed 7 nights in Jul 2024

2/10 Terrible

Marie

Stayed 2 nights in Jul 2024

10/10 Excellent

Siobhan

Stayed 3 nights in Jul 2024