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citizenM Paris la Défense

4.0 star property

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Photo gallery for citizenM Paris la Défense

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Terrace/patio
Restaurant
Check-in/check-out kiosk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$131
includes taxes & fees
Jan 11 - Jan 12

Explore the area

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194 Jardin de l Arche, Nanterre, Hauts-de-Seine, 92000
  • Place, La Défense
    ‪1 min walk‬
  • Place, Paris La Défense Arena
    ‪2 min walk‬
  • Place, Grande Arche
    ‪6 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Paris la Défense

4-star Nanterre hotel, connected to a rail/subway station in Parc-Nord
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Paris la Défense offers 175 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

CitizenM Paris la Défense is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.95 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 25 per day
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - FR88750863219
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

CitizenM Paris Défense Hotel Nanterre
CitizenM Paris Défense Hotel
CitizenM Paris Défense Nanterre
CitizenM Paris Défense
CitizenM Paris Défense Nanter
Citizenm Paris La Defense
CitizenM Paris la Défense Hotel
CitizenM Paris la Défense Nanterre
CitizenM Paris la Défense Hotel Nanterre

citizenM Paris la Défense Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, good location, facilities are nice and the rooms have everything you need
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good. Room small and heating didn’t work very well. Shower not very powerful and operating the room on an iPad was annoying. Overall I think the hotel is expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Jalene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so "techy, techy" in the rooms and so much fun. The staff so unbelievable nice and everywhere was very clean. It was in a more remote location, so on the weekends hard to find other places to eat besides the hotel, but the hotel food was amazing, so that was a bonus.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relief to arrive at CitizenM! Everything had gone wrong on my trip and arrive here to be welcomed by Rosie’s smile and help was wonderful. A great experience from dining, the ambiance and my room. A restful night sleep and ready for a new day! Thank you citizenM staff! You were all fantastic!
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Zoe

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality at an affordable price and at a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean environment. Overall had an amazing time experience.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maurisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and hospitable staff. Lots of dining options and shopping near by.
Stayed 3 nights in Jul 2025

8/10 Good

Moise

Traveled with group
Hi I think I have left some stuff in my room 509
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
BEST CitizenM ever! The nicest people work here ❤️ -- and very beautiful art and design of the hotel space - Excellent location. -Rick Worthy (Actor, "Washington Black" on HULU & Disney+)
Stayed 1 night in Aug 2025

10/10 Excellent

Lorelai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rate CitizenM more than 10 star. i left my phone inside our room then get it back to me after 12days. So honest staff.👍
Stayed 1 night in Jul 2025

10/10 Excellent

mahadev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeevan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally poor hotel

AC not working (during a heatwave in the city) - staff just apologised and did nothing to resolve the issue. Was offer 50% refund - which frnakly should have been 100% as I was not able to sleep. Will not be staying at any citizenM hotel in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to metro and stadium. Excellent, welcoming staff. Room was small but very clean and comfortable, including the beds - great for a couple of nights or those who don’t hang out in their rooms much. iPad conveniently controlled everything in the room - blinds, lights, TV. Nice breakfast. Wonderful, spacious and inviting common space on the 1st floor. My only wishes were: 1) the room to include music options, 2) the AC to work better. We had it set to high and the coldest temperature which should’ve been 64.5 degrees F; the actual temperature was closer to 70-72. Other than the AC, the stay was great and I’d stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Moise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good

It was great and awesome like usual
Stayed 2 nights in Jul 2025

10/10 Excellent

Murat

Stayed 4 nights in Jun 2025

10/10 Excellent

Jaco

Stayed 3 nights in Jun 2025

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 HIGHLY RECOMMEND! The staff was great! It was very convenient to walk to the shopping center for food! The cleanliness was 100%, I would definitely stay here again if I come back to visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Duc, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable. The area is a cool area right next to the sports arena. The metro is less than 10 minutes away and the metro lines take you into Paris in about 10-15 minutes which no time at all considering the actual distance the hotel is from the city center. The lines run late at night as well so you don't have to worry too much if you want to stay in the city center a little later. There was one issue where I charged an extra $700 upon checkout, but that was remedied when I contacted citizenM customer service about the charge. My only suggestion is make sure we're careful in the future to avoid charging costumers such a large sum of money, especially after they've already paid for their stay in full.
Metro station
Street view
Sign
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG! This was my first trip to Paris. I chose this hotel from the website because of the close proximity to the Paris LaDefense Arena because I was attending a concert. This hotel is absolutely BEAUTIFUL! I loved everything about it...the decor, the room, the pricing and the staff. The ambassadors were phenomenal.. Thank you Victoria for making me feel welcomed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff stayed for an event and would recommend this to anyone wanting to stay close to the metro, the shopping mall and the arena. Beds are also huge and comfortable I would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out
Stayed 9 nights in Jun 2025