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citizenM Paris Opera

4.0 star property

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Interior detail
Exterior
Check-in/check-out kiosk
Interior
Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
18 Rue du Croissant, Paris, 75002
  • Galeries Lafayette
    ‪12 min walk‬
  • Palais Garnier
    ‪15 min walk‬
  • Louvre Museum
    ‪18 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Paris Opera

4-star hotel in Paris City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
CitizenM Paris Opera offers 84 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Paris hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Paris Opera is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CitizenM Paris Opera has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citizenm Paris Opera Hotel
Citizenm Paris Opera Paris
Citizenm Paris Opera Hotel Paris

citizenM Paris Opera Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 451 out of 606 reviews
Rating 8 - Good. 112 out of 606 reviews
Rating 6 - Okay. 27 out of 606 reviews
Rating 4 - Poor. 8 out of 606 reviews
Rating 2 - Terrible. 8 out of 606 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff. All so friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for so traveler

Loved it!
Stayed 3 nights in Feb 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, even though on the small side. Nice decor and staff were nice and responsive.
Stayed 6 nights in Mar 2025

10/10 Excellent

Pratik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean property
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. A ton of food options in the area
Stayed 7 nights in Mar 2025

8/10 Good

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very responsive. The cafe had very good breakfasts. Truly, this is a lovely hotel EXCEPT for the size of the rooms - way too small!
Stayed 5 nights in Mar 2025

10/10 Excellent

Edgar, Bentonville

Stayed 7 nights in Mar 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely wonderful
Stayed 5 nights in Mar 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was great !!shout out to Wanda,Liz,Natand Sabrina
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel stay I have ever had. The staff is amazing. They went above and beyond. The property is beautiful and so unique. Hands down amazing experience.
Stayed 4 nights in Mar 2025

6/10 Okay

Enrique

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Location was close to restaurants and transportation. Hotel room was modern but extremely small and barely enough room for 2 people.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander, Port Elgin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with great staff who went above and beyond to personalize our experience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherry, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 10 nights in Feb 2025

8/10 Good

FRANCIS JOHN

Traveled with partner
Liked: Staff & service, property conditions & facilities
Spent almost two weeks at the Paris-Opera location. While the room is way too small for two people, the staff more than made up for it. Bed and shower were super. Staff were absolutely excellent. Attentive and followed thru on any and all requests, even if something couldn’t be done. Overall a good experience.
Stayed 11 nights in Feb 2025

10/10 Excellent

Merceda

Stayed 6 nights in Dec 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the modern hotel experience and externally friendly staff!
Stayed 3 nights in Feb 2025

6/10 Okay

jonathan

Traveled with partner
Liked: Staff & service, amenities
I’ve always liked staying in Citizan M properties and this was a good stay. On the first day there was a strong, but intermittent, smell of rotten eggs in our room coming from the air conditioning. We went out for the evening and it was still there when we got back and was around during the night. By the morning the smell had passed so we didn’t report it to reception - which we should have done. I can see from other reviews this has been an ongoing issue for this hotel, which is a shame as it’s really good in all other areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick trip! Staff is amazing and helpful.
Stayed 4 nights in Feb 2025

8/10 Good

Marjorie

Business traveler
Liked: Cleanliness, staff & service, room comfort

Comfortable Room.Responsive staff. Great Location

Lovely spot. Small rooms, but just what I needed. The first night I slept terrible as a loud noise happened every time the air came on. I told them at the desk and they made it go away. Slept great the rest of my stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Adam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Let me start by saying that the staff was very kind. They were gracious and helpful. The room was horrible. It was dirty; hairs in between the mattress and window. I do believe some deep cleaning is needed. The room is TINY. The shower is not designed well and every time we took a shower a small flood occurred in the room. Every now and then we there was a horrible sewer smell that came through the vents. We will not stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design touches and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Raphael

Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Having the bar downstairs for a drink or a snack was super convenient
Stayed 5 nights in Feb 2025