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Hôtel Jenner

3.0 star property

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Photo gallery for Hôtel Jenner

Twin Room | Minibar, in-room safe, desk, soundproofing
Staircase
Restaurant
Daily buffet breakfast (EUR 11.50 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10 rue Jenner, Paris, Ile de France, 75013
  • Pitié-Salpêtrière Hospital
    ‪11 min walk‬
  • Place d'Italie
    ‪12 min walk‬
  • Bercy Arena
    ‪7 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Room amenity

Standard Double Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 adjacent rooms)

Family Room (2 adjacent rooms) | Minibar, in-room safe, desk, soundproofing

Family Room (2 adjacent rooms)

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hôtel Jenner

3-star hotel in 13th Arrondissement
A 24-hour front desk, free newspapers, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Hôtel Jenner offers 20 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Hôtel Jenner features complimentary newspapers in the lobby and a front-desk safe. Wireless Internet access is complimentary.

Hôtel Jenner is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.50 per person

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Jenner Paris
Hôtel Jenner
Jenner Paris
Hôtel Jenner Hotel
Hôtel Jenner Paris
Hôtel Jenner Hotel Paris

Hôtel Jenner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 188 out of 441 reviews
Rating 8 - Good. 176 out of 441 reviews
Rating 6 - Okay. 57 out of 441 reviews
Rating 4 - Poor. 14 out of 441 reviews
Rating 2 - Terrible. 6 out of 441 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hytallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff safe area to stay near to the tube great value
Stayed 5 nights in Nov 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great price. Everything appeared clean. No complaints. Will stay again in the future
Stayed 4 nights in Nov 2024

6/10 Okay

Parvin

Traveled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Staff & service
Public transit and affordable comfort
Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived. However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.
Stayed 5 nights in Oct 2024

6/10 Okay

Parvin

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Parvin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel well placed for my needs.
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Loved that the bathroom was a nice size with a shallow tub/shower combo.
Stayed 1 night in Aug 2024

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room. Needs to be improved : No possibility of making tea or coffee in the room and the fridge did not work.
Stayed 7 nights in Jun 2024

8/10 Good

Chadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Jun 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Monriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Halyna

Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.
Stayed 3 nights in Nov 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Alfonso, MIAMI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
Stayed 3 nights in Sep 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
EMPLOY PEOPLE WHO CAN STAY AWAKW.
Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.
Stayed 5 nights in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room away from the bustle of the city
AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
Stayed 6 nights in Aug 2023

8/10 Good

Linda, Monmouth Junction

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no elevator and the room and bathroom were very small.
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy location
Stayed 6 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rebecca, Lexington

Traveled with partner
Liked: Cleanliness, staff & service
Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
Stayed 4 nights in May 2023