Hôtel Jenner

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Jenner

Twin Room | Minibar, in-room safe, desk, soundproofing
Exterior
Lobby
Restaurant
Daily buffet breakfast (EUR 11.50 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10 rue Jenner, Paris, Ile de France, 75013
  • Pitié-Salpêtrière Hospital
    11 min walk
  • Place d'Italie
    12 min walk
  • Bercy Arena
    7 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    45 min drive

Room options

Standard Double Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room (2 adjacent rooms)

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hôtel Jenner

3-star hotel in 13th Arrondissement
A 24-hour front desk, free newspapers, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Hôtel Jenner offers 20 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Hôtel Jenner features complimentary newspapers in the lobby and a front-desk safe. Wireless Internet access is complimentary.

Hôtel Jenner is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.50 per person

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Jenner Paris
Hôtel Jenner
Jenner Paris
Hôtel Jenner Hotel
Hôtel Jenner Paris
Hôtel Jenner Hotel Paris

Hôtel Jenner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 425 reviews" "
Rating 8 - Good. 169 out of 425 reviews" "
Rating 6 - Okay. 54 out of 425 reviews" "
Rating 4 - Poor. 14 out of 425 reviews" "
Rating 2 - Terrible. 6 out of 425 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Loved that the bathroom was a nice size with a shallow tub/shower combo.
Stayed 1 night in Aug 2024

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room. Needs to be improved : No possibility of making tea or coffee in the room and the fridge did not work.
Stayed 7 nights in Jun 2024

8/10 Good

Chadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Jun 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Monriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Halyna

Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.
Stayed 3 nights in Nov 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Alfonso, MIAMI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
Stayed 3 nights in Sep 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
EMPLOY PEOPLE WHO CAN STAY AWAKW.
Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.
Stayed 5 nights in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room away from the bustle of the city
AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
Stayed 6 nights in Aug 2023

8/10 Good

Linda, Monmouth Junction

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no elevator and the room and bathroom were very small.
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy location
Stayed 6 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rebecca, Lexington

Traveled with partner
Liked: Cleanliness, staff & service
Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
Stayed 4 nights in May 2023

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay for city break
Room a bit small but we didn’t mind. Could do with a shelf in the shower to put toiletries on. WiFi password should be in the room. The staff are friendly and helpful especially yann
Stayed 2 nights in Apr 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a very nice neighborhood, closed to a metro station. we love it.
Stayed 3 nights in Mar 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
situated near Place D’Italie and Accor Arena which is very accessible by the Metro which is 4 mins walk. reception and staff was super nice. got to check in early as well so that’s another bonus! highly recommended for a short stay!
Stayed 2 nights in Feb 2023

4/10 Poor

menahem

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I expected better comfort: too small rooms, bathroom. Poor breakfast without bread. It was pretty expensive and not worth the price.

4/10 Poor

Piotr

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022