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Hôtel Mercure Paris Gennevilliers

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel Mercure Paris Gennevilliers

Exterior
Standard Room, 2 Twin Beds | Frette Italian sheets, premium bedding, in-room safe, desk
Family Room | Coffee and/or coffee maker
Reception
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230
  • Stade de France
    ‪7 min drive‬
  • Basilica of Saint-Denis
    ‪9 min drive‬
  • La Défense
    ‪12 min drive‬
  • Paris (LBG-Le Bourget)
    ‪22 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

Novotel Paris Est

Pet friendly
Free WiFi
Restaurant
Air conditioning
3.4 out of 5, (1004)
The price is $104
per night
$131 total
includes taxes & fees
Feb 10 - Feb 11
Novotel Paris Est

About this property

Hôtel Mercure Paris Gennevilliers

4-star Gennevilliers hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite. Housekeeping is available on request.
Hôtel Mercure Paris Gennevilliers offers 144 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 3 meeting rooms, and coworking spaces. This Art Deco hotel also offers a fitness center, a terrace, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Hôtel Mercure Paris Gennevilliers is a smoke-free property.

A complimentary manager's reception is offered each day.
Le Charbon - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 2:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Gennevilliers
Mercure Paris Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel
Hôtel Mercure Paris Gennevilliers Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel Gennevilliers

Hôtel Mercure Paris Gennevilliers Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 94 out of 234 reviews" "
Rating 8 - Good. 79 out of 234 reviews" "
Rating 6 - Okay. 35 out of 234 reviews" "
Rating 4 - Poor. 12 out of 234 reviews" "
Rating 2 - Terrible. 14 out of 234 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Bad experience, not staff fault
Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Dhuha

Stayed 2 nights in Jun 2024

10/10 Excellent

Zaynah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Below standard for a 4 star hotel
For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2023

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Functional hotel out of town in commercial zone
Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.
Stayed 2 nights in Oct 2023

8/10 Good

Eamonn

Stayed 1 night in Sep 2023

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Gezahegn

Stayed 2 nights in Jul 2023

8/10 Good

ERRICK, LOS ANGELES

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023

2/10 Terrible

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Willebaldo

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022

4/10 Poor

Mohammed

Disliked: Cleanliness, amenities, property conditions & facilities
Not what I expected
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Awful experience
Would definitely not recommend this hotel. They charged on my card without telling me what’s it about, and I asked what they charged me, and the staffs kept avoid the liability by saying they’ll ask their colleagues. Second, we requested for bottle of water, as they only provide us on day 1, whereas we stayed at the hotel for 5 days. None of the other days they gave us any water although we’ve been requesting it. Third, this hotel is too far from the city center, took us more than 30 minutes by Uber. Forth, the staffs at this hotel are not helpful at all and kept on avoiding their responsibility.
Stayed 4 nights in Jun 2022

8/10 Good

Gilbert

Stayed 1 night in Jun 2022

6/10 Okay

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean and quiet. Out of the way if you are a tourist.
Stayed 2 nights in May 2022

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Antoinette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Rita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Kathrin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & functional room & efficient check-in BUT.. very limited choice for the evening meal in restaurant (2 choices for main) and the food was quite unpleasant. Unfortunately somebody set the fire alarm off at 3am by smoking in their room. Whilst this was not the hotel's fault, I didn't feel reassured by the way they dealt with it. There seemed to be one person on staff trying to sort the alarm out, get the lifts running again (failed) and eventually tell people what was happening. He did his best but I felt there should have been more staff on hand.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff was nice and helpful but there weren’t any entertainment shows in English other than news, we didn’t get water and there weren’t any wash cloths nor did the shower drain work. Everyday water was on the bathroom floor.
Stayed 5 nights in Mar 2020

8/10 Good

burak

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good place
Great breakfast, good room, but under the bed was full of dust balls. Should take more care for cleanliness. Staff are very friendly and helpful. I have stayed several times and am happy overall.
Stayed 1 night in Feb 2020