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Mercure Paris La Défense Grande Arche

4.0 star property

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Photo gallery for Mercure Paris La Défense Grande Arche

Exterior
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Property entrance
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
17-20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot, Nanterre, Hauts-de-Seine, 92000
  • Paris La Défense Arena
    ‪4 min walk‬
  • La Défense
    ‪5 min walk‬
  • Eiffel Tower
    ‪12 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪31 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

King Room | View from room

citizenM Paris la Défense

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1004)
$308 nightly
The price is $308 total
includes taxes & fees
citizenM Paris la Défense

About this property

Mercure Paris La Défense Grande Arche

4-star Nanterre hotel, connected to a shopping center in Parc-Nord
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Mercure Paris La Défense Grande Arche offers 97 accommodations with iPod docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 560 square feet (52 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Mercure Paris La Défense Grande Arche is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Late night fare is available from room service.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 560 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.83 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.5 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • A facilities fee includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel & Résidence Mercure Paris Defense Grande Arche
Hôtel & Résidence Mercure Paris Grande Arche
Résidence Mercure Paris Defense Grande Arche
Résidence Mercure Paris Grande Arche
Mercure Paris Défense Grande Arche Hotel Nanterre
Mercure Paris Défense Grande Arche Hotel
Mercure Paris Défense Grande Arche Nanterre
Mercure Paris Défense Grande Arche
Mercure Paris Défense Grande Arche Hotel
Mercure Paris Défense Grande Arche Nanterre
Mercure Paris Défense Grande Arche
Hotel Mercure Paris La Défense Grande Arche Nanterre
Nanterre Mercure Paris La Défense Grande Arche Hotel
Hotel Mercure Paris La Défense Grande Arche
Mercure Paris La Défense Grande Arche Nanterre
Hôtel Résidence Mercure Paris La Defense Grande Arche
Mercure Paris Défense Grande Arche Hotel Nanterre
Mercure Paris Défense Grande Arche Hotel
Mercure Paris Défense Grande Arche Nanterre
Mercure Paris Défense Grande Arche
Hotel Mercure Paris La Défense Grande Arche Nanterre
Nanterre Mercure Paris La Défense Grande Arche Hotel
Hotel Mercure Paris La Défense Grande Arche
Mercure Paris La Défense Grande Arche Nanterre
Hôtel Résidence Mercure Paris La Defense Grande Arche
Mercure Paris La Défense Grande Arche Hotel
Mercure Paris La Défense Grande Arche Nanterre
Mercure Paris La Défense Grande Arche Hotel Nanterre

Mercure Paris La Défense Grande Arche Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 119 out of 441 reviews
Rating 8 - Good. 180 out of 441 reviews
Rating 6 - Okay. 90 out of 441 reviews
Rating 4 - Poor. 36 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gillian

Traveled with family
Liked: Cleanliness, staff & service

No restaurant otherwise good.

Generally good value and I would stay again. Perfect location for Paris sight seeing as RER next door and La Defense within walking distance. Only gripe was I picked the hotel as it says it has a restaurant and thought we’d prefer that after a day site-seeing. We went for the weekend and not only was it closed but on the Sunday all the restaurants surrounding the hotel are closed. It was crisps and biscuits for dinner, not what we expected for a night in Paris! Breakfast was lovely though.
Stayed 2 nights in Feb 2025

6/10 Okay

Claire

It was fine but expensive for the standard of the room and service. Area under shower unit had not been finished and very noisy due to construction work and the metro.
Stayed 1 night in Dec 2024

10/10 Excellent

ping

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is main issue for me, expensive and have to waiting for valet

4/10 Poor

Adja

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Azita

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about the hotel was only one minute from the metro. Staff were not friendly at all , specially the tall African girl at the reception, house keeping were very nice. Breakfast was ok and during the weekend not much to offer .
Stayed 5 nights in Sep 2024

10/10 Excellent

Tamal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links to get around
Stayed 2 nights in Jul 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Fine for a cheap functional stay in Paris.

The stay here was fine. The staff were great and the room was functional. The lobby is also a nice area to chill. The room was also fine. However, I was on the 5th floor and could hear and feel the metro running underneath the hotel every couple of minutes making the room shake. Also the room layout is slightly weird and the deck needs a bit of an update. The room was definitely well used.
Stayed 2 nights in May 2024

6/10 Okay

swati

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible bed with thick Velcro

This hotel is about a block away from La Defense area which is amazing after a show. The room was nice and clean. My biggest issue is the bed was 2 twins put together and there was very thick Velcro running against the bed. There was no way to sleep comfortably. That bed is terrible and should be thrown away. Otherwise staff and room was great for after a show stay.
Stayed 1 night in May 2024

10/10 Excellent

Sumaya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The receptionist inta was really kind and helpful .
Stayed 2 nights in Apr 2024

6/10 Okay

Roger

Neutral
Stayed 1 night in May 2023

6/10 Okay

Mihaela

Liked: Cleanliness
Stayed 3 nights in May 2023

6/10 Okay

Carlene, Bracknell

Traveled with partner
Liked: Staff & service
Disliked: Amenities
For a 4 star Mercure hotel disappointing quality and amenties

4/10 Poor

V.SANGAR

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

AVOID THIS ONE

Reception staff not very helpful except Jessy. Would not give us any milk for tea and rather patronising attitude of the young lady. The rooms are small and tiny toilet. Loud sound of underground trains all day and night. Beds of poor quality. Miles away from the city centre and Main railway station.
Stayed 2 nights in Sep 2022

2/10 Terrible

Ighnatios, Jal El Dib

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not caring. When we arrive at 18:30, they send us to the room and it was not ready. The second day,when we return the room was not ready also, and when asking they told us they only make room once every 4 days. And this was not mentioned when we reserve.
Stayed 3 nights in Sep 2022

8/10 Good

Karen, Sunderland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, only downside for me was the fitness facilty offered was terrible
Stayed 2 nights in Jun 2022

8/10 Good

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cosy place. Everything is beautiful.
Stayed 1 night in May 2022

4/10 Poor

robert, rapid city

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2021

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, 10' drive from Paris Centre

Room clean. Staff was polite. Bed comfortable. Window was a bit small for lightening all the room.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite this being out of the city center and there is nothing near the hotel. There were great transport links to the city center with the train station being a 30-second walk from the hotel. The staff was friendly and there were no complaints about the cleanliness. My only suggestion would be more variety for the hot food during breakfast as there was only bacon, sausages and scrambled egg. I would definitely stay again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Louis Ohase

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stay here every week and always have to ask for my club membership privileges, not to mention the request on my booking for certain rooms which are never met automaticaly but always get the room on the check-in desk but have ask if they forgot to read?! clearly dont read bookings nor look at the profile of the customer and just see "numbers" rolling in. Apart from checkin process and check in at the desk when i arrive, the staff are brilliant especially the restaurant and breakfast staff, rooms are great, and location perfect for office
Stayed 3 nights in Sep 2019

10/10 Excellent

Zakiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

justy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good but quite a distance from main attractions Surrounded by high buildings nothing natural about and around it
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
We rent a room for 3 people (1 adult and 2 children). However, the room has only 1 bed. We requested at least 2 beds.
Stayed 4 nights in Aug 2019