Mercure Paris Roissy Charles de Gaulle

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Paris Roissy Charles de Gaulle

Exterior
Golf
Check-in/check-out kiosk
Bar (on property)
Superior Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Laundry
  • Parking available

Explore the area

Map
3 Allee du Verger, Roissy-en-France, Val-d'Oise, 95700
  • Paris Nord 2 International Business Park
    18 min walk
  • Pays de France
    1 min walk
  • Parc-des-Expositions Station
    6 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    9 min drive

Room options

Classic Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite with 1 double bed and twin beds

  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Privilege, Room, 1 King Bed

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Paris Roissy Charles de Gaulle

4-star Roissy-en-France hotel close to Aeroville Shopping Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Paris Roissy Charles de Gaulle offers 202 accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Roissy-en-France hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Mercure Paris Roissy Charles de Gaulle is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Before Paris restaurant - Overlooking the garden, this brasserie specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Before Paris Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 11:00 AM at scheduled times
  • Secured, uncovered self parking on site (EUR 15 per night)
  • Secured, uncovered extended parking on site (EUR 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 19.90 for adults and EUR 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • before Paris Bar
  • Before Paris restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19.9 for adults and EUR 9.95 for children
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (one-way), (from 2 to 18 years old)
  • Uncovered self parking fee: EUR 15 per night
  • Uncovered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Hotel Roissy Charles Gaulle
Mercure Paris Roissy Charles Gaulle
Mercure Paris Roissy Charles Gaulle Hotel
Mercure Roissy
Mercure Paris Roissy Charles De Gaulle Hotel Roissy
Mercure Paris Roissy Charles de Gaulle Hotel
Mercure Paris Roissy Charles de Gaulle Roissy-en-France
Mercure Paris Roissy Charles de Gaulle Hotel Roissy-en-France

Mercure Paris Roissy Charles de Gaulle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 524 reviews" "
Rating 8 - Good. 178 out of 524 reviews" "
Rating 6 - Okay. 102 out of 524 reviews" "
Rating 4 - Poor. 38 out of 524 reviews" "
Rating 2 - Terrible. 24 out of 524 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Huma

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

6/10 Okay

Jesse

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Just barely okay for one night
Okay for a one night stay before flying home, but just barely. The room desperately needed a deep clean. The coffee maker’s water tank was disgusting. The elevators would bounce a little and jerk before opening. Kind and helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Tatsuya

Business traveler
Disliked: Amenities
Shampoo / Conditioner/ body wash was in the same bottle…it would better to have a separate bottle for each
Stayed 1 night in Jul 2024

6/10 Okay

Eyal

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Sabrina

Disliked: Staff & service, property conditions & facilities, room comfort
Upon getting to our room, I realized right away it wasn’t what I’d booked and that the AC was out of order. Immediately went to speak to the front desk where agents weren’t very friendly. No one came to look at the AC, though a fan was offered and I was rebuffed when I asked for a double bed rather than 2 twins crammed together since that was what I’d paid for and what was stated on my reservation. Later, when going to the restaurant for dinner, the service was unfriendly. They were having an IT issue in the kitchen. Understandably, they were functioning as best they could but our order took a very long time and our appetizer never arrived. It was removed from the bill thankfully
Stayed 1 night in Jul 2024

8/10 Good

falguni

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Drab and old
I was completely underwhelmed. For a hotel with such high ratings, I was surprised how old and bare the room was. There was a dirty smudge on the mostly bare walls. There were no USB outlets for charging devices. Bathroom tile and carpet were very dated. There was no coffee maker in the room and very little furniture. There were a couple bags of herbal tea and kettle. A small window overlooking the roof of the building gave the non-existant atmosphere nothing to add to. There was nothing in the way of amenties. Soap dispenser in the shower and by the sink but no shampoo or any other toiletry items. Surprisingly, for an airport hotel, there was no complimentary airport shuttle. For 5 euro, I paid for a shuttle ride to the airport, but would only make one terminal stop. I took another 20 minutes for me to get to my terminal.
Stayed 1 night in Jul 2024

2/10 Terrible

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

CHLOE, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a short stay! Clean, comfortable and will stay again...
Stayed 2 nights in Jul 2024

6/10 Okay

Solmaz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Comfortable, large affordable room. Great communal areas!
Stayed 1 night in Jul 2024

6/10 Okay

Maryam

Business traveler, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Clean hotel. But there was a £5 per person charge for the shuttle.
Stayed 3 nights in Jun 2024

2/10 Terrible

Solmaz

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Charles

Business traveler
Cannot check in they say cannot find booking
Stayed 1 night in Jun 2024

4/10 Poor

Steven

Business traveler
Disliked: Staff & service
Service at the bar was terrible and food was not very good
Stayed 3 nights in Jun 2024

4/10 Poor

Even

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Mohamd

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

BRADLEY ROLAND

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Nicholas

Stayed 1 night in Apr 2024

6/10 Okay

PP

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only issue I had was the Ac unit was not working in my room and that is a major issue
Stayed 2 nights in Feb 2024

6/10 Okay

Aleida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be careful if you stay there
Hotel itself was nice. Reception personnel was rude and they misguided us on the shuttle to the airport. I clearly asked if it went direct to airport or made stops and they said direct. But it stopped several times drop off was not at airport but at train station which was quite a walk to airport and this made us lose 30 minutes of valuable time.
Stayed 1 night in Oct 2023

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Amenities
I expected free transfers to and from the airport. Then I received an email telling me it would cost 5 euros but with a warning that I may not be able to trust providing my credit card number. So I ended up spending $17 for an Uber to get to the hotel. Fortunately the receptionist st the hotel sold me a ticket for my morning transfer which was 7.88 Euros. Other guests said they experienced the same. The hotel was a bit worn, the hall carpets were not clean and the room did not have a refrigerator which I needed for my medication. After this I will deal directly with hotels so I know what is really offered. The receptionists st night and in the morning were very helpful and there were no bedbugs.
Stayed 1 night in Oct 2023

8/10 Good

Ian

Business traveler
Disliked: Staff & service
Stayed 3 nights in Oct 2023

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Bed was gross had to change rooms
Stayed 1 night in Oct 2023