Mercure Paris Saint-Ouen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Paris Saint-Ouen

Terrace/patio
Front of property
Restaurant
Exterior
Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Gym

Explore the area

Map
115 Avenue Gabriel Peri, Saint-Ouen, 93400
  • Saint-Ouen Flea Market
    12 min walk
  • Moulin Rouge
    6 min drive
  • La Machine du Moulin Rouge
    6 min drive
  • Paris (LBG-Le Bourget)
    21 min drive

Room options

Superior Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Balcony, Garden View

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Paris Saint-Ouen

4-star hotel in Les Puces de Saint-Ouen
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Housekeeping is available on request.
Mercure Paris Saint-Ouen offers 140 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 102-cm flat-screen televisions come with cable channels.

This Saint-Ouen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and a terrace. Parking is available onsite for a surcharge.

Mercure Paris Saint-Ouen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Saint Ouen opening April 2017 Hotel
Mercure Paris opening April 2017 Hotel
Mercure Paris Saint Ouen opening April 2017
Mercure Paris Saint-Ouen Hotel
Mercure Paris Saint Ouen (opening April 2017)
Mercure Paris SaintOuen Hotel
Mercure Paris Saint-Ouen Hotel
Mercure Paris Saint-Ouen Saint-Ouen
Mercure Paris Saint-Ouen Hotel Saint-Ouen

Mercure Paris Saint-Ouen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 393 reviews" "
Rating 8 - Good. 157 out of 393 reviews" "
Rating 6 - Okay. 59 out of 393 reviews" "
Rating 4 - Poor. 18 out of 393 reviews" "
Rating 2 - Terrible. 16 out of 393 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carla McIntosh

Traveled with partner
Liked: Staff & service
The hotel is not in the most ideal of locations, but the staff definitely made the stay pleasant. Access to public transportation was easy and very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient and comfie stay!
My friend and I booked this hotel for a short stay in the city and really enjoyed our accommodations! The hotel itself is nicely-located, with Garibaldi station just a short walk away! We used this station for most of our traveling around the city, but there’s also the Saint Ouen station not too far in the other direction! The area also felt safe overall, and we walked through the neighborhood at night several times over with no issues! The best thing about the location, though, is the grocery store that is practically adjacent to the hotel! We stopped in there so many times for food, drink, etc, and the guy running it was so sweet! There’s also a pharmacy right next to the grocery store and a Dominoe’s for late night eats! We really appreciated that the hotel also had water dispensers in the lobby! This was great for filling up our water bottles to carry throughout the day in the summer heat! The staff was also kind and the front desk held our bags for us for a few hours on our last day which was greatly appreciated! Rooms were clean and comfortable, if a little barren, but our particular room had a wonderful west-facing window where the sunset really lit up the room beautifully! Honestly would stay here again if we find ourselves in Paris in the future!
Stayed 2 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was nice and so was the staff but around the hotel was a lettle sketchy and not so clean but it was easy to get to the majior spots around paris
Stayed 2 nights in Jul 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This supposed to be a 4 star hotel. I don't know why they rate hotels in Europe so bad. To me this was the equivalent to 1 star or hostal. Bad service, only one person in a small reception, we had to wait in line for check in. Very small room, the windows were so dirty, I don't think they cleaned them ever, no TV in English or other options. For not having any amenities they could do better. Overall dirty, the reception smelled bad. Location was ok, bad not a nice neighborhood.
Stayed 2 nights in Jul 2024

8/10 Good

Sekou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to travel in and out of Paris. Small coffee shop/boulangerie just outside, nice touch.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yoann

Stayed 4 nights in Jun 2024

10/10 Excellent

Evelyn

Stayed 1 night in Jun 2024

4/10 Poor

Saleh

Stayed 1 night in Jun 2024

10/10 Excellent

Soban

Stayed 1 night in Jun 2024

8/10 Good

Savaiz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Junior

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room they offered was not cleaned, towers on the floor, noise i was supposed to stay for 4 days but I cancel my reservation the next day to find another hotel, They charged me for a 2 days because I canceled my stay. Will never recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Good hotel few minutes walk from metro making it easy to get around. Staff were friendly and helpful. Only downside is a smell that lingered on the 3rd floor.
Stayed 3 nights in May 2024

2/10 Terrible

Yvonne O

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not book
I thought its a 4 star hotel so il book regardless of the negative reviews. Please do not make same mistake I did. I believe any reviews saying excellent should be taken down as they must be fraudulent. Book only if after a 2.5 star hotel. Smell on entry to the hotel lobby was more repulsive than a public toilet. All floors smelled of wee. The hotel mentainace is none existent you can tell, toilet was broken and didnt flush, even though i brought it to their attention. Wasn't fixed till 3rd day. Honestly only book if you are after a poor quality disgusting hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mrs.J.A

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023

6/10 Okay

Marco

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Good for flea market, poor for anything else
It serves its purpose if you are visiting the Marche aux puces but if visiting Paris as a tourist I would avoid. Far from city centre in an area I would describe as deprived. Reception staff not the friendliest or helpful either. Breakfast very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yasmine

Stayed 2 nights in Jan 2023

4/10 Poor

Yogesh

6/10 Okay

Mylan

Disliked: Staff & service
Horrible service, rude employees
Stayed 2 nights in Oct 2022

10/10 Excellent

marwan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 6 mins walk from the nearest metro station , the hotel staff were very helpful and friendly, the hotel is clean and comfortable, the neighbourhood is not so good, though it’s safe
Stayed 3 nights in Sep 2022

6/10 Okay

Huijia

Traveled with family
Liked: Staff & service, amenities
The facility is kind of old. Breakfast is good.
Stayed 1 night in Aug 2022

10/10 Excellent

herpreet

Stayed 1 night in Aug 2022

6/10 Okay

Tomasz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of noise from the morning
Stayed 4 nights in Apr 2022