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Novotel Paris Charenton Le Pont

4.0 star property

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Photo gallery for Novotel Paris Charenton Le Pont

Lobby
Premium bedding, minibar, in-room safe, desk
Interior
Lunch and dinner served, French cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3-5 Place Des Marseillais, Charenton-le-Pont, Val-de-Marne, 94227
  • Bercy Village
    ‪5 min drive‬
  • Bercy Arena
    ‪7 min drive‬
  • Place de la Nation
    ‪7 min drive‬
  • Paris (ORY-Orly)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Aparthotel Adagio Access Paris Porte de Charenton

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Breakfast available
3.8 out of 5, Good, (1116)
The price is $91
per night
$107 total
includes taxes & fees
Mar 20 - Mar 21
Aparthotel Adagio Access Paris Porte de Charenton

About this property

Novotel Paris Charenton Le Pont

4-star Charenton-le-Pont hotel connected to a shopping center, close to Bercy Village
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Novotel Paris Charenton Le Pont offers 133 accommodations with minibars and espresso makers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 12912 square feet (1200 square meters) include a conference center. This family-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Novotel Paris Charenton Le Pont is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel Cafe - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel Bar
  • Novotel Cafe

Things to do

  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (12,912 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per person, per night (for guests under 18 years old)
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Charenton Novotel
Charenton Paris
Novotel Charenton
Novotel Charenton Paris
Novotel Paris Charenton
Novotel Paris Hotel Charenton
Paris Charenton
Paris Charenton Novotel
Paris Novotel Charenton
Accor Charenton Le Pont
Charenton-Le-Pont Novotel
Novotel Charenton Le Pont
Novotel Paris Charenton Hotel Charenton-Le-Pont
Novotel Paris Sud Porte Charenton Hotel
Novotel Paris Sud Porte Hotel
Novotel Paris Sud Porte Charenton
Novotel Paris Sud Porte
Novotel Paris Charenton Le Pont
Novotel Paris Sud Porte de Charenton
Novotel Paris Charenton Le Pont Hotel

Novotel Paris Charenton Le Pont Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 810 reviews
Rating 8 - Good. 380 out of 810 reviews
Rating 6 - Okay. 115 out of 810 reviews
Rating 4 - Poor. 45 out of 810 reviews
Rating 2 - Terrible. 28 out of 810 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ilya

Business traveler
Liked: Staff & service, amenities
Service was very good. Parking cost is very goodcompare to other places.
Stayed 1 night in Oct 2024

8/10 Good

ROSHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Claire

Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location of this hotel was good, easy to find the metro, restaurants and supermarkets. The room itself was reasonable and bed comfortable enough, size was good but decor needed a refresh. Our only issue was the replacement of facilities when our room was being made up, for example not enough tea bags or none at all, not replacing soap when finished, needing to ask for toilet roll as not replaced or very low. As my family and I was out for the day, it meant having to chase or ask for replacements. Based on how much the hotel cost for the 5 nights, I think it was just average. Hopefully these comments may help the hotel to make improvements going forward.
Stayed 5 nights in Mar 2024

10/10 Excellent

rowan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was much nicer than we expected for a cheap hotel stop over night. We arrived quite late and were a bit worried about the check in , but we were greeted by a lovely friendly receptionist , and the lobby area had a bar and looked really nice. The breakfast was very worth it as well. Delicious, and lots of choices.
Stayed 1 night in Mar 2024

2/10 Terrible

Ilan

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Beds are not comfortable at all and restroom was bad suer smell did not sleep at all it ruined my paris trip was so tierd did not get to enjoy my vacation very sad.
Stayed 5 nights in Aug 2023

6/10 Okay

john

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is located in a good area of Paris. The hotel public areas are very nice and the reception staff very helpful. Our room was of a good size and the bathroom in particular very well appointed and appeared new. What really let the hotel down for us was the lack of air conditioning in our room where only a large fan was provided. A vent which was supposed to provide cool air provided nothing at all, but we did notice the hallways, reception and lounge areas were much cooler. We complained to reception about the excessive heat in our room and were promised an investigation but nothing happened. We consider this lack of a comfortable temperature in a guest room to be unacceptable in a 4 star hotel.
Stayed 4 nights in Jun 2023

6/10 Okay

SHANKAR

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay
The place is good. But there was mis-communication. During arrival i was told that Breakfast is included in the charges. But 1 day later i discovered it was not so and i had pay 19 Euros for breakfast. The sink was blocked on the 2nd and 3rd day. The issue was reported but no one rectified. Room service is quite poor. We had to come down to collect additional water bottles. Additional water bottles was requested at extra cost. But they probably did not understand and did not supply water the next day.
Stayed 3 nights in May 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service
The rooms were clean and neat. We were there 4 nights and we had great cleaning every day. The reception and bar staff were exceptionally helpful and friendly. The wait staff in the dining room, not as much. This is a nice hotel I’m a good area close to many restaurants, shops and public transport. However, it definitely could use refurbishing.
Stayed 4 nights in May 2023

8/10 Good

Jessica, Essex

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023

8/10 Good

Eoghan

Stayed 4 nights in Sep 2022

2/10 Terrible

ali

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st of all hotel a/c didn’t work 2nd cold water in shower didn’t work Very dirty we change a room in 1st hour and second room had same problem Left next morning
Stayed 5 nights in Sep 2022

8/10 Good

Gavin

Stayed 1 night in Aug 2022

2/10 Terrible

Hans Jesper

Stayed 4 nights in Jul 2022

2/10 Terrible

Syed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
No shower gel provided. Took them 24 hours to get a bottle replaced. No bottled water provided on the first day. Mini bar was left empty on the first day. Staff barely speaks english.
Stayed 2 nights in May 2022

4/10 Poor

Arash

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really my worst experience in hotels. It was really dirty and it was not 4* service and hotel at all. They changed the doors lock when we stayed there. In 2 days in our floor we were hearing very noisy tools and people was working too noisy. They opened all doors when we were outside hotels. Just think, it was not house keeping. Workers was in our room when we were outside. We wake up with drill voice in the morning. That's funny. All plate was dirty and I am sure they are not washing the dishes. During breakfast I saw kids dropped a bread and got it and again put in the dishes and nobody react. It was owful for novotel
Stayed 4 nights in Apr 2022

6/10 Okay

Mario

Business traveler
Disliked: Staff & service, amenities
This is a runout facility, the carpets need replacement and some equipment upgrade and maintenance. Also, the price of breakfast is overrated for what you get. The staff is not particularly very helpful or friendly.
Stayed 5 nights in Nov 2021

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flor was not cleaned every, we lef a smal feather next to my bed from the first day and it was not removed for three days. .
Stayed 3 nights in Mar 2020

4/10 Poor

HAMMAD

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service
Experience was not good. They didnt have slippers in the room, even when i showed them online that its written on the room amenities, they said straight away, " not our problem, this is mistake from hotels.com website, we cant do anything"
Stayed 5 nights in Feb 2020

10/10 Excellent

DerryTraveler, Derry, NH, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to our destination. It was clean and quiet. The only negative I have is that their breakfast buffet consists of few =er items that I woulod like to see, especially for the price of $18.95.
Stayed 3 nights in Feb 2020

8/10 Good

Jean-René

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to metro
Good quiet hotel, furniture and bathroom looking a bit oldish. Good breakfast. close to underground
Stayed 1 night in Feb 2020

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019