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Shangri-La Paris

5.0 star property

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Photo gallery for Shangri-La Paris

Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers
Daily buffet breakfast (EUR 62 per person)
Terrace Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
10 Avenue d'Iena, Paris, Paris, 75116
  • Place du Trocadéro
    ‪6 min walk‬
  • Avenue Montaigne
    ‪9 min walk‬
  • Eiffel Tower
    ‪10 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪41 min drive‬

Room options

View all photos for Terrace Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Terrace Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite, 1 King Bed

Terrace Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Terrace Suite, 1 King Bed

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex (Suite)

Duplex (Suite) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Duplex (Suite)

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eiffel View Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Eiffel View Room, 2 Single Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Duplex Eiffel View Suite 1 King

Duplex Eiffel View Suite 1 King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Duplex Eiffel View Suite 1 King

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex Terrace Eiffel view suite

Duplex Terrace Eiffel view suite | View from room

Duplex Terrace Eiffel view suite

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (La Suite Gustave Eiffel)

Suite, 1 King Bed (La Suite Gustave Eiffel) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (La Suite Gustave Eiffel)

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 King Bed

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Eiffel View Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Eiffel View Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Eiffel view room king bed

Terrace Eiffel view room king bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Terrace Eiffel view room king bed

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Paris View, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Paris View, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Shangri-La Paris

5-star palace in 16th Arrondissement
This smoke-free palace features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Paris offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the palace include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Shangri-La Paris features an indoor pool and a sauna. Dining is available at one of the palace's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 9149 square feet (850 square meters) include conference space. This luxury palace also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Shangri-La Paris is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Shangri-La Paris has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Shangri-La Paris is listed in the 2011 Condé Nast Traveler Hot List.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (EUR 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 62 for adults and EUR 62 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9,149 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 15.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 62 for adults and EUR 62 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 55 per night
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Shangri-La Paris
Paris Hotel Shangri-La
Paris Shangri-La
Paris Shangri-La Hotel
Shangri-La Hotel Paris
Shangri-La Paris
Shangri-La Paris Hotel
Shangri-La Hotel
Shangri-La Paris Paris
Shangri La Hotel Paris
Shangri-La Paris Palace
Shangri-La Paris Palace Paris

Shangri-La Paris Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 305 reviews
Rating 8 - Good. 26 out of 305 reviews
Rating 6 - Okay. 10 out of 305 reviews
Rating 4 - Poor. 7 out of 305 reviews
Rating 2 - Terrible. 9 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelli, Simi Valley

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property a few times. Always outstanding!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luisa front desk
The best thing I want to say about my stay is the front desk the girl her name (Luisa) she is so professional and very welcoming we really appreciate her hospitality and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Alba, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent location! The staff is the best, we loved each of them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sumit

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most pleasant stay I’ve had In a hotel. Staff was wonderful and did everything they could to make my stay amazing. I felt truly special from moment one.
Stayed 2 nights in May 2024

10/10 Excellent

Sorin

Stayed 2 nights in Jun 2024

10/10 Excellent

Neda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful inside, they have a nice garden with view of Eiffel Tower. The rooms are so clean and spacious. Staff are amazing, specially concierge. The only thing we didn’t like at this amazing hotel was the food and service at the Shange Palace restaurant, food is decent and service is not great. Everything else was amazing and we would definitely going back. If you are looking for a luxury hotel with great service and location this is the one. Also, pool is great too with the view of Eiffel Tower.
Stayed 3 nights in Jun 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true classic 5-star experience in a historic hotel. Everything worked as it should. Loved our stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic weekend
Outstanding. Exceptional. Perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was EPIC!! We have stayed at plenty of 5 star hotels in Paris and other cities and this really was beyond 5 star hotel experience. From the reception area, to the guest relations staff who walk you into your room, to the amazing concierge, you will feel like royalty. The rooms were impeccably decorated with no details forgotten. We also appreciate how quiet the rooms were given how well situated the hotel was. Special mention again to the Concierge staff who were so efficient and attentive with all our request and would follow up on every single reservation we had. This hotel deserves 10 stars!!

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the Eiffel Tower and Arc de Triomphe. The hotel was beautiful and the staff were all very friendly and accommodating. The view of the Eiffel Tower from the room was incredible.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tom

Stayed 4 nights in Oct 2023

10/10 Excellent

Maria, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located . Rooms are clean and inviting . The staff was courteous , nice and very attentive.
Stayed 2 nights in Jul 2023

10/10 Excellent

Arindam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*The Best* and 5-Star for *Duty Manager Julien* and *Front Desk Supervisor Zhiwei* In summary - we have toured 7 Big Cities, 5 Countries and stayed in many top end luxury hotels and without hesitation Julien Zhiwei and Shangri La Paris was the was *one of the amazing experiences we had* in this special trip. From Check-In to Check-Out it was dream experience come true. Julien and his team made sure each & every details is well taken care of. Room was top notch. Food was excellent. Service was above & beyond. View one of the best Above all We have stayed in other Shangri-La but Shangri-La Paris was top notch and Julien hands down *the best* duty manager and his team Zhiwei also was equally awesome. Huge strong recommendation and must stay when visiting Paris
Stayed 2 nights in Jun 2023

10/10 Excellent

Naeem

Traveled with partner
Liked: Cleanliness, staff & service
HANDS down one of the best hotels with amazing services i stayed at. Concierge best team!! They handled all restaurant booking to car transportation! We came unprepared but they planned it for us and reserved the ticket .Always available all day! Overall each staff was friendly! The hotel was also very clean and close to eiffel tower! High recommend staying here! I will definitely be back!
Stayed 4 nights in Jun 2023

10/10 Excellent

Lonny, Teaneck

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, Alice was attentive and gracious
Stayed 4 nights in May 2023

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay. Highly recommend the Airport/customs service they offer, saved 1hr+ at least. Highly recommend the private car service as well. Stayed in the “Eiffel Tower terrace view room”. The room + terrace were large and the view was amazing.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jose, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ce fantastique, une belle palace, le attendant suprême, le staff ce maravilloso

10/10 Excellent

Ka Yee

Stayed 2 nights in Oct 2022

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Katrina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were very unhappy with our stay. The hotel is not worth the price. The spa is not impressive with small steam rooms that are too cold and do not have enough steam. The concierge is out of sync with their colleagues and would double book or fail to book restaurant reservations without giving us notice. The initial man that checked me in was not very welcoming and did not give us a tour of the hotel or offered us any accommodations to make us comfortable while our room was ready. The staff was rude to us when we tried to sit in the garden restaurant patio with the view of the Eiffel Tower to watch it light up one last time before our trip ended. The room service was unacceptable and way overpriced for the quality. I simply ordered ginger tea with lemon and they could not get it right even after the second time. We did not know there was a converter hidden in a desk drawer as no one informed us. We even asked the concierge, I believe it was James for a mustache, why there are no working outlets in the room to plug in my curling iron. He said it should be the same converter we used in Italy and never mentioned the alternative one so I never got to style my hair this entire trip. Cleaning services were also not up to our standards - they would leave used coffee cups and empty pods in the room instead of cleaning it up and never replaced the coffee pods. This hotel was NOT a 5-star hotel by our standards. This does not compare to other 5-star hotels that are much cheaper.
Stayed 3 nights in Oct 2022