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Heber Inn

2.0 star property

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Photo gallery for Heber Inn

Food and drink
Double Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Lobby
Laundry
Hallway

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Pet friendly
  • Free WiFi

Explore the area

Map
425 S. Main, Heber City, UT, 84032
  • Heber Valley Railroad
    ‪12 min walk‬
  • Heber Valley Medical Center
    ‪19 min walk‬
  • Homestead Crater
    ‪8 min drive‬
  • Provo, UT (PVU)
    ‪55 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Heber Inn

Heber City motel with free self parking
Dry cleaning, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Other amenities include a vending machine.
Heber Inn offers 22 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Heber Inn features a vending machine and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Heber Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

M-Star Hotel Heber City
M-Star Heber City
M Star Hotel Heber City Utah
Heber Inn Motel
Heber Inn Heber City
M Star Hotel Heber City
Heber Inn Motel Heber City

Heber Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 66 out of 630 reviews
Rating 8 - Good. 76 out of 630 reviews
Rating 6 - Okay. 125 out of 630 reviews
Rating 4 - Poor. 155 out of 630 reviews
Rating 2 - Terrible. 208 out of 630 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Fair
Stayed 1 night in Apr 2025

6/10 Okay

Jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
No running water at check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for my family and I. No complaints . My in laws have stayed here before this was there second time and my first and we will for sure continue to stay here for our next trip. -Rosa
Stayed 2 nights in Mar 2025

4/10 Poor

Amy

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We requested a non smoking room and we were in the strongest smelling smoking room. The TV didn’t work they said they’d be back with a new tv and never returned and never let us know they didn’t have a tv. There was holes in the bathroom door haphazardly patched. When we asked for a discount the guy said he had to talk to his boss and he’d get call to us we never heard another word!
Stayed 1 night in Mar 2025

6/10 Okay

Anita

Business traveler
Liked: Staff & service

Heber Inn

The front desk person was kind and nice. However, I couldn't get comfortable because the bathroom window lock was broken, the screen was torn. The air conditioner didn't have a front cover on it so, I am sure it was blowing dirty air, and the parking lot was very dirty. It had nails and construction type material. I was afraid of getting a nail in my tire.
Stayed 2 nights in Mar 2025

4/10 Poor

Kara

Disliked: Staff & service, property conditions & facilities

Road trip

Room was clean. The next morning there was No hot water for a shower. Other then that it was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite stay
Stayed 1 night in Mar 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ridiculous. There was a small portable heater on the table that was the only heat in the room and it was so noisy. The tv didnt work and the mini fridge was broken with old food inside! The only half decent thing was the bed. I definitely wont stay here again
Stayed 1 night in Mar 2025

8/10 Good

Jaylene

Stayed 1 night in Mar 2025

2/10 Terrible

Daryl

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Brett

Stayed 2 nights in Mar 2025

4/10 Poor

Derek

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Tight parking lot which was hard to get in and out of. Fine for one night.
Stayed 1 night in Mar 2025

2/10 Terrible

Bethanie

Traveled with family and small children
Disliked: Staff & service
When we arrived to check in they informed us that they were completely booked and had no available rooms. Even though I had made a reservation through Expedia 2 weeks prior! Working with Heber Inn and Expedia to find a new place to stay took over 2 hours. We were in town for a dance competition and we didn’t get to our new hotel until 11 pm. Horrible service with both Expedia and Heber Inn.
Stayed 1 night in Mar 2025

2/10 Terrible

Ken

Disliked: Amenities
My reservation was not held and the hotel was full. In ither words i didn't have a room upon arrival
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience!

Where do I even start? This was the worst hotel experience I've ever had and I stay at a lot of hotels. When I went to check in, the host refused to use the card on file at hotels.com to pay for the room. He insisted he had to have my card to pay. The host booked me into a room with a toilet that didn’t work. It had no water to it. He knew that and put me in that room anyway. When I went back to tell him the toilet wasn't functional, he sent me to a different room that was a smoking room and tried to tell me he "didn't have any smoking rooms". The smoke was so heavy, my throat hurt after only being in the room long enough to see if that toilet flushed. I told him I wouldn't be staying in a smoking room. His solution was that I stay in the original room he booked me into (the one without a working toilet) and use the bathroom in a room across the parking lot. He said I couldn't stay in the room across the parking lot because it had broken stuff in there, but assured me I was fine to use the bathroom there. Um, no! I told him I would not stay in one room and walk across the parking lot to use the bathroom. He told me that was my only option because he was out of rooms. After an hour on the phone with hotels.com, they finally issued me a refund. I came home only to realize the man at the hotel had charged me TWICE for the room because he insisted he needed my card again to issue a refund and instead of issuing the refund, he just charged me again.
Stayed 1 night in Feb 2025

6/10 Okay

Delaney

Traveled with partner
Disliked: Amenities, property conditions & facilities
My main complaint is that the shower took over 20 minutes for any hot water to come out.
Stayed 2 nights in Feb 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
It’s was a perfect little stay. Nothin fancy but just perfect to sleep. Clean, no bugs. Nice the laundromat is right out front.
Stayed 8 nights in Feb 2025

4/10 Poor

aimee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great until I needed a shower and after waiting 10 minutes I still didn’t even have like warm water
Stayed 1 night in Feb 2025

2/10 Terrible

Loni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting conditions

This was the filthiest and unsecured motel room I have ever stayed in. There was no secure lock on the door. There were NO towel racks. The brackets were there but everything was broken. There is a laundry mat on site for the public not just the motel stayer’s, so the night I checked in I could not get any hot water and I was thinking it was because of this but in the morning I let the shower run for 10 minutes and not one drop of hot water made it to my room.
Stayed 1 night in Feb 2025

2/10 Terrible

Tristram

Business traveler
Disliked: Staff & service

Awful service

If I had the option for negative stars that would be my first choice. I booked a room for three nights well in advance before my stay. I battled snowy weather and icy roads hauling a horse trailer to arrive safely which caused a pretty late arrival, 6-7 hour trip took 13. When I arrived no one was available to assist with check-in, there was a Call for Service number posted however even with multiple calls no one answered. I decided to sleep in my truck and hopefully check-in in the morning. The next morning, around 9, I made another attempt to check-in, certainly by then someone would be available. Still the lobby was locked. After calling multiple times again, someone finally answered. They said I couldn’t check in because check was yesterday at 3. I told them I had a room reservation for 3 nights. The only response I got was that the rooms were all full and there was nothing available. So they sold my room before I had the option to check-in. This was some of the worst service I’ve ever encountered while traveling. The entire conversation was rude, no apologies, no checking to see if I had a reservation and if they sold it or accidentally double booked, zero accommodating acts of service.
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Parking lot not cleared Stairs not cleared or safe Office was left locked and unattended overnight and till almost noon the following morning No housekeeping for towels No water pressure No ability to get extra blankets or call or help if safety issues arises
Stayed 2 nights in Feb 2025

6/10 Okay

Reuben

Traveled with group
Disliked: Amenities
You get what you get and you don’t get upset
Stayed 4 nights in Jan 2025

8/10 Good

Margaret, Washington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and inexpensive for a nights rest, for our purposes. No chairs to sit on, in this room. Maybe an oversight? No breakfast provided. We drove 5 minutes to a nice restaurant. I would stay here again, if needed.
Stayed 1 night in Jan 2025

6/10 Okay

Adam

Traveled with family
Disliked: Cleanliness, staff & service
Nothing really special, just a basic Room. Has not looked like it has been vacuumed in a bit. Not the cleanest place. Beds were clean and comfy though. Decent for the price. Not a bad place for a guys fishing trip place to stay.
Stayed 2 nights in Feb 2025