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Heber Inn

2.0 star property

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Photo gallery for Heber Inn

Food and drink
Lobby
Hallway
Double Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Laundry

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Pet friendly
  • Free WiFi

Explore the area

Map
425 S. Main, Heber City, UT, 84032
  • Heber Valley Railroad
    ‪12 min walk‬
  • Heber Valley Medical Center
    ‪19 min walk‬
  • Utah Valley University - Wasatch Campus
    ‪5 min drive‬
  • Provo, UT (PVU)
    ‪55 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Heber Inn

Heber City motel with free self parking
Dry cleaning, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Other amenities include a vending machine.
Heber Inn offers 22 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Heber Inn features a vending machine and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Heber Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

M-Star Hotel Heber City
M-Star Heber City
M Star Hotel Heber City Utah
Heber Inn Motel
Heber Inn Heber City
M Star Hotel Heber City
Heber Inn Motel Heber City

Heber Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 63 out of 608 reviews
Rating 8 - Good. 73 out of 608 reviews
Rating 6 - Okay. 122 out of 608 reviews
Rating 4 - Poor. 148 out of 608 reviews
Rating 2 - Terrible. 202 out of 608 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities
It’s was a perfect little stay. Nothin fancy but just perfect to sleep. Clean, no bugs. Nice the laundromat is right out front.
Stayed 8 nights in Feb 2025

4/10 Poor

aimee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great until I needed a shower and after waiting 10 minutes I still didn’t even have like warm water
Stayed 1 night in Feb 2025

2/10 Terrible

Loni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting conditions

This was the filthiest and unsecured motel room I have ever stayed in. There was no secure lock on the door. There were NO towel racks. The brackets were there but everything was broken. There is a laundry mat on site for the public not just the motel stayer’s, so the night I checked in I could not get any hot water and I was thinking it was because of this but in the morning I let the shower run for 10 minutes and not one drop of hot water made it to my room.
Stayed 1 night in Feb 2025

2/10 Terrible

Tristram

Business traveler
Disliked: Staff & service

Awful service

If I had the option for negative stars that would be my first choice. I booked a room for three nights well in advance before my stay. I battled snowy weather and icy roads hauling a horse trailer to arrive safely which caused a pretty late arrival, 6-7 hour trip took 13. When I arrived no one was available to assist with check-in, there was a Call for Service number posted however even with multiple calls no one answered. I decided to sleep in my truck and hopefully check-in in the morning. The next morning, around 9, I made another attempt to check-in, certainly by then someone would be available. Still the lobby was locked. After calling multiple times again, someone finally answered. They said I couldn’t check in because check was yesterday at 3. I told them I had a room reservation for 3 nights. The only response I got was that the rooms were all full and there was nothing available. So they sold my room before I had the option to check-in. This was some of the worst service I’ve ever encountered while traveling. The entire conversation was rude, no apologies, no checking to see if I had a reservation and if they sold it or accidentally double booked, zero accommodating acts of service.
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Parking lot not cleared Stairs not cleared or safe Office was left locked and unattended overnight and till almost noon the following morning No housekeeping for towels No water pressure No ability to get extra blankets or call or help if safety issues arises
Stayed 2 nights in Feb 2025

6/10 Okay

Reuben

Traveled with group
Disliked: Amenities
You get what you get and you don’t get upset
Stayed 4 nights in Jan 2025

8/10 Good

Margaret, Washington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and inexpensive for a nights rest, for our purposes. No chairs to sit on, in this room. Maybe an oversight? No breakfast provided. We drove 5 minutes to a nice restaurant. I would stay here again, if needed.
Stayed 1 night in Jan 2025

6/10 Okay

Adam

Traveled with family
Disliked: Cleanliness, staff & service
Nothing really special, just a basic Room. Has not looked like it has been vacuumed in a bit. Not the cleanest place. Beds were clean and comfy though. Decent for the price. Not a bad place for a guys fishing trip place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Toilet wouldn't fill to flush, and there were toilet paper stuffed in the wall and the last person to rent the room receipt was stuffed in the pephole. The bed was comfy and the room had no smells. It was fine too sleep in with just me and 3 kids.
Stayed 1 night in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Everything was ok, except for the filter in the heater. It was so dirty.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Run down. Good price. Not a hot shower

This stay was cheaper, so we weren’t expecting perfection. The place was run down. It looked like they had done some DIY updates. There was obvious damage to the walls, and carpet. The toilet paper holder was broken off the wall. The bed was quite comfortable. We traveled in February when it was raining and snowing, I was worried that we would be cold. The heater in the room worked well. The bed had one flat sheet that was tucked under the mattress to mimic a fitted sheet, but for obvious reasons did not stay put. The comforter was quite thin. Most of these things could be overlooked because of the inexpensive price. The main thing that I was really bothered by was the lack of hot water. It wasn’t terribly cold, but it definitely made you limit the length of the shower. Luke warm.
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
I am pretty sure given the hair in the sheets on one of the beds that the sheets were unclean. Addiitonally, the floor had a lot of food crumbs and was very unclean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Elise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Nikki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Manager

The male manager that runs the property is extremely rude. There was no issue with my reservation or anything to cause him to be so unwelcoming. For such a quaint town this experience left a bad impreesion on friends visiting for a night. The price is fair and the property certainly can use updates and maintaince. If your seeking an affordable place for one night or so this may be ok for you. However, a slight greeting upon arrival would go a much longer way than an outdated property. Will not stay there again!
Stayed 1 night in Jan 2025

2/10 Terrible

Aimee

Stayed 1 night in Feb 2025

4/10 Poor

CASEY

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lamps or lighting except one bulb in middle of room, that had a pull string( probably from the 80s hah), one outlet worked in the whole room by the bed, very inconvenient for 2 adults needing to plug things in to charge. Very low quality hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, property conditions & facilities
The place and cost was great. The staff could have been a bit more friendlier.
Stayed 3 nights in Jan 2025

4/10 Poor

Kadin

Traveled with partner
Disliked: Property conditions & facilities
Not worth your time
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Traveled with partner
Liked: Staff & service
For the price, this is a great choice. Just make sure to bring extra toiletries and blankets in the colder seasons.
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness
Perfect for a quick & local night stay! We wanted an inexpensive, safe, quiet & clean place to stay for the night & that is what we got! It was close to restaurants, shopping & had an onsite laundromat!
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, has a lot of parking and staff is very nice and kind
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Traveled with partner
Rooms were nice and clean, I booked a king bed but when I checked in they didn’t have any king rooms so we were stuck with 2 queen beds. :(
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Traveled with partner
Liked: Staff & service
Disliked: Amenities
There wasn’t a single trash can in the room and no heater. The room was very cold considering it was the middle of winter and there are no thick blankets on the bed
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024