4/10 Poor
Enrique
Traveled with family
Jan 28, 2025
The outside property looks nice and in a central location of other nice hotels. The issue we had is the room, the room was tiny, the beds are in the wall, and you have to move furniture around just to bring down the bed. They didn't have any curtains either except for a thin white paper like material to cover the window which the window was a whole wall size of the room. At night, the room was so bright, it felt like we had a night light in the room. No need for an early morning walk-up call either, as the sun rise brighten the entire room. The pillows were tiny and flat. The phone didn't work to call room service or the front desk. We had to walk downstairs to the front desk to report the issues and request to change rooms, they said yes but they would have to pay for a full rate room. We also did not get our room clean for the entire three day stay. They said their cleaning service team was booked and unavailable.
Enrique
Stayed 3 nights in Jan 2025
