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Quality Express Inn & Suites

3.0 star property

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Photo gallery for Quality Express Inn & Suites

Exterior
Terrace/patio
Flat-screen TV
Interior entrance
Desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$67
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
161 Hospitality Lane, Mineralwells, WV, 26150
  • Place, Woodridge Golf Club
    ‪5 min drive‬
  • Place, Blennerhassett Museum
    ‪10 min drive‬
  • Place, Camden Clark Medical Center
    ‪10 min drive‬
  • Airport, Parkersburg, WV (PKB-Mid-Ohio Valley Regional)
    ‪20 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Desk, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 290 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Quality Express Inn & Suites

3-star Mineralwells hotel with free in-room WiFi
Laundry facilities, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, ATM/banking services, and a vending machine are onsite. Housekeeping is available on request.
Quality Express Inn & Suites offers 40 air-conditioned accommodations with hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads. This Mineralwells hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Quality Express Inn & Suites features a vending machine, a garden, and a picnic area. Wireless Internet access is complimentary. This Mineralwells hotel also offers laundry facilities and an ATM. Onsite self parking is complimentary.

Quality Express Inn & Suites is a smoke-free property.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Quality Express Inn Mineralwells
Quality Express Inn
Quality Express Mineralwells
Hotel Quality Express Inn & Suites Mineralwells
Mineralwells Quality Express Inn & Suites Hotel
Hotel Quality Express Inn & Suites
Quality Express Inn & Suites Mineralwells
Quality Express
Quality Express Mineralwells
Q Express Inn Suites
Quality Express Inn Suites
Quality Express Inn & Suites Hotel
Quality Express Inn & Suites Mineralwells
Quality Express Inn & Suites Hotel Mineralwells

Quality Express Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 55 out of 193 reviews
Rating 8 - Good. 44 out of 193 reviews
Rating 6 - Okay. 24 out of 193 reviews
Rating 4 - Poor. 21 out of 193 reviews
Rating 2 - Terrible. 49 out of 193 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Niki

You get what you pay for. Spend the extra $$ and book somewhere else. First, the good things: The room was clean (for the most part) and the hotel staff were super friendly (although my sister was convinced that both the hotel owner and the night time registration clerk were both creepy psychopaths that were going to murder us in our sleep). I thought they were nice. Which is why it's getting 2 stars instead of just 1. Now the bad: Half of the reason we booked t his hotel was because the pool looked awesome on the website. When we got there, the pool was not only closed, but looked like it had been closed for a while as the place was being used for storage. No where on the website did it indicate that the pool was closed. As I was checking in The hotel has a strict "No Smoking" policy: There is a sign on the door leading to the lobby that indicates there is no smoking allowed in the building. At the registration desk there are two signs indicating no smoking and that if it is discovered a guest smoked inside their room, a $150 cleaning fee will be added to their bill. At check in the clerk not only verbally told me "no smoking" but I had to sign an agreement as well that said I wouldn't smoke. About the time I was signing that, the hotel owner came to the front desk to make sure my check in was running smoothly and also told me that if I wanted to smoke I'd have to go outside. Fine. Neither my sister nor I smoke. I signed (more on this in a minute). The
Stayed 2 nights in Jun 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Christy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jose

Stayed 3 nights in May 2025

2/10 Terrible

abigail

Disliked: Cleanliness, amenities, property conditions & facilities
Carpeting was filthy. Cockroaches. No breakfast as advertised. Barely got coffee, luke warm and no creamer. No pool as advertised. Sign on door, in case of fire, dial Operator. No cord on phone to make an emergency call. This is non-compliant with many regulations. Non working alarm clock. Had to have help getting TV to work.
Stayed 2 nights in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and dozed off to sleep woke up with unexpected visitors in bed with me, Bedbugs. They refunded me and I immediately moved to another hotel.
Stayed 2 nights in May 2025

2/10 Terrible

david

Disliked: Property conditions & facilities
high speed traffic through parking lot. very noisy. Almost got hit by non guest!!!
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only reason for my stay is that it was night and I couldn't see the road in the thunderstorm. If there hadn't been a power outage, I would have chosen one of the other hotels next door. After checking in, I noticed this property used to belong to another company. It has not been renovated at all. The carpets are nasty. While the sheets and towels are dingy and some have stains, they did smell clean so at least they arè trying. I hope someone will see this and help the owners bring this facility back to its original purpose. On a brighter note, the desk clerk was sweet enough to light my way back to my car and lit up the parking spot in front of my room. THEN the lights came back on.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Troy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in and left within 5 minutes of seeing how dirty it was.. there was a roach crawling on the headboard.. we pulled the sheets back and found bed bugs.. the walls were falling apart everything was either dirty or yellow. we literally left 5 minutes after checking in but they don’t give refunds so I paid $65 for 5 minutes..
Stayed 1 night in Apr 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a presence of bed bugs in the room i was in and actually the employee made sure that I have a room on the 2nd floor and the ice machine was out of order. The room was in need of a thorough cleaning
Stayed 1 night in Apr 2025

6/10 Okay

Erick

Stayed 1 night in Apr 2025

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was old and needs new mattress and the pillows flat. It felt like you were sleeping upside down
Stayed 2 nights in Apr 2025

8/10 Good

Jim

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very comfortable, but open up the lobby.

The hotel was clean and comfortable. My only complaint was that the lobby was locked at all times, requiring going outside and ringing the bell to get into the lobby for coffee in the morning. (Coffee was cold, by the way.)
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Melani

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Cigarette smell was really bad!! Beds are only doubles
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Business traveler, Traveled with partner
Their were roaches everywhere. I've stayed several times but always on the second floor. The past two times we've stayed it's been on the bottom floor and the bugs were terrible
Stayed 1 night in Jan 2025

4/10 Poor

Dana

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Staff & service
The man at the front desk was so kind and helpful. The hotel is dated but the water was warm, the sheets clean and it was quite.
Stayed 1 night in Jan 2025

2/10 Terrible

Christopher

Stayed 1 night in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed for some relaxation.
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025