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Novotel Parma Centro

4.0 star property

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Executive Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe
Staircase
Children's play area - indoor
1 treatment room
Executive Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Laundry
$119
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Via Trento 9, Parma, PR, 43122
  • Place, Cathedral of Parma
    ‪8 min walk‬
  • Place, Teatro Regio di Parma
    ‪10 min walk‬
  • Place, Barilla Center
    ‪19 min walk‬
  • Airport, Parma (PMF)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(16 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(39 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

9.6 out of 10
Exceptional
(15 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Novotel Parma Centro

4-star hotel in Parma City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Parma Centro offers 133 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
In addition to a seasonal outdoor pool and a children's pool, Novotel Parma Centro provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 3122 square feet (290 square meters) include a conference center. This family-friendly hotel also offers spa services, multilingual staff, and coffee/tea in a common area.

Novotel Parma Centro is a smoke-free property.

A complimentary manager's reception is offered on select days.
Al Parmigiano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Bellavista Café & Lounge - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Al Parmigiano
  • Bellavista Café & Lounge

Things to do

  • 24-hour gym
  • Bicycle storage
  • Children's pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • High chair
  • In-room crib
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,122 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1961
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT034027A16D3DP2TC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 28
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Residence
Novotel Parma Centro Opening March 2019 Hotel
Astoria Residence Hotel Parma
Astoria Residence Parma
Residence Astoria
Astoria Executive Hotel Parma
Astoria Executive Parma
Novotel Centro Opening March 2019 Hotel
Novotel Parma Centro Opening March 2019
Novotel Centro Opening March 2019
Novotel Centro Opening ch 201
Novotel Parma Centro Hotel
Novotel Parma Centro Parma
Novotel Parma Centro Hotel Parma
Novotel Parma Centro (Opening March 2019)

Novotel Parma Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 601 reviews
Rating 8 - Good. 202 out of 601 reviews
Rating 6 - Okay. 50 out of 601 reviews
Rating 4 - Poor. 12 out of 601 reviews
Rating 2 - Terrible. 9 out of 601 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor amenities

I stay frequently here and was disappointed that the past two trips this month the conditioner has not worked. This trip I asked reception 3 times to top it up as the pump didn’t work and called from my room - it was never sorted - very frustrating
Stayed 4 nights in Jul 2025

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Jun 2025

10/10 Excellent

Alan Emmanuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

4/10 Poor

jay

Traveled with family
Liked: Cleanliness
Disappointing stay. Air conditioning did not work (even after we had been told that it was corrected) and so I barely slept. Breakfast was very busy….long queues for coffee machine (I waited almost 10 mins) which was difficult for us as he had to leave for a flight.
Stayed 1 night in May 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location near station and 10mins walk from town centre
Stayed 1 night in May 2025

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful hotel. Generally a good hotel. They advertised a pool but it was closed. They advertised air conditioning but it was turned off. Executive rooms are not business friendly, not desk.
Stayed 7 nights in Apr 2025

8/10 Good

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay here, it was especially helpful because I was taking the train so getting to the station was a 2 minute walk! The only downside was the walls/doors were very thin and I was able to hear everyone in the hallways and the rooms next to me so it wasn’t the best night of sleep. But very friendly staff and the room was clean!
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second night at hotel We were on floor 1 and near to elevator At 5:00-5:30 am a bunch of people must have been checking out and they were so loud. Not to mention at midnight a bunch coming in Rooms should be better sound protected First night not too many noise problems Otherwise everyone was very nice
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
room was like a sauna , breakfast was just ok , car parking took 20 mins to get the barrier opened to leave car park
Stayed 2 nights in Apr 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable sleep

This was a nice, new modern hotel and we enjoyed many aspects. But the rooms were hot. We asked about AC and were told it was not the season and that we should open the windows for fresh air. Except the hotel is next to the train station and there was a lot of street noise. It led to a very uncomfortable night of sleep.
Stayed 2 nights in Apr 2025

6/10 Okay

Charbel

Stayed 5 nights in Mar 2025

8/10 Good

Karim

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and quite room
Stayed 5 nights in Mar 2025

6/10 Okay

Ashton

Business traveler
Disliked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy in this hotel and was well looked after. It’s very clean and modern with good breakfasts. It’s a few minutes walk from the railway station and 5-10 minutes walk to the centre of town with endless choices for food and drink. I will happily stay in this hotel again.
Stayed 7 nights in Feb 2025

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to old town and many restaurants. Great breakfast. Easy parking. Staff speak English and very helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Klaudio

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel

A short walk from the train station, and a short walk from the main areas. Very modern and stylish hotel. Very clean and well looked after
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 2 nights in Feb 2025

4/10 Poor

Stuart

Stayed 2 nights in Dec 2024

8/10 Good

Michael

Business traveler
Really liked the bar area and the Italian drinks
Stayed 2 nights in Nov 2024

10/10 Excellent

Helena

Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Eduardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is nice and close to everything, you can walk and get around easily. The staff were pleasant for most part. The reason I say for most part is because I believe they were guided by their management to make a lot of money nick picking decisions. We called to ask for glass to drink wine that we bought and they said no and we can use the expresso size paper cup. We were told at check in that our stay was included with breakfast and she even went over the breakfast times. My wife and I walk down for breakfast and with plates on our hands they asked for our room number and told us our stay doesn’t include breakfast. I told them I was notified at check in that we do indeed get breakfast. Keep in mind this is happening while we’re around other people. The lady was sweet and I know it wasn’t her fault. She went to the back to talk to someone and came back and said yeah no breakfast. Said we can get a pastry and a coffee for 8 euro. 8 euro ill walk down to the city and have a full breakfast which we don’t mind but again we’re told it was included. Neither to say my wife and I embarrassed put our plates back and left. I would never book this place again nor recommend this place for any stay.
Stayed 2 nights in Oct 2024