2/10 Terrible
Eduardo
Traveled with partner
Oct 20, 2024
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is nice and close to everything, you can walk and get around easily. The staff were pleasant for most part. The reason I say for most part is because I believe they were guided by their management to make a lot of money nick picking decisions. We called to ask for glass to drink wine that we bought and they said no and we can use the expresso size paper cup. We were told at check in that our stay was included with breakfast and she even went over the breakfast times. My wife and I walk down for breakfast and with plates on our hands they asked for our room number and told us our stay doesn’t include breakfast. I told them I was notified at check in that we do indeed get breakfast. Keep in mind this is happening while we’re around other people. The lady was sweet and I know it wasn’t her fault. She went to the back to talk to someone and came back and said yeah no breakfast. Said we can get a pastry and a coffee for 8 euro. 8 euro ill walk down to the city and have a full breakfast which we don’t mind but again we’re told it was included. Neither to say my wife and I embarrassed put our plates back and left. I would never book this place again nor recommend this place for any stay.
Eduardo
Stayed 2 nights in Oct 2024