Grand Hotel di Parma | UNA Esperienze

5.0 star property

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Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Camera Superior su Due Livelli

1 bedroom, minibar, in-room safe, desk

Camera Superior su Due Livelli

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace

1 bedroom, minibar, in-room safe, desk

Deluxe Room, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Duplex (Junior Suite)

Junior Duplex (Junior Suite) | 1 bedroom, minibar, in-room safe, desk

Junior Duplex (Junior Suite)

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Grand Hotel di Parma | UNA Esperienze

5-star hotel in Oltretorrente
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Grand Hotel di Parma | UNA Esperienze offers 59 accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Parma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to 2 meeting rooms and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ristorante Palazzo Vighi - This restaurant specializes in local cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Palazzo Vighi

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT034027A1XAHZVR8T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Park Hotel Pacchiosi Parma
Park Hotel Pacchiosi
Park Pacchiosi Parma
Park Pacchiosi

Grand Hotel di Parma | UNA Esperienze Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 252 reviews
Rating 8 - Good. 63 out of 252 reviews
Rating 6 - Okay. 13 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and walkable distance to various attractions in Parma.
Stayed 1 night in Sep 2025

6/10 Okay

Henry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had to wait for ever for help with my luggage and I ended up carrying them down the stairs. Unaccetable!
Stayed 1 night in Sep 2025

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel the whole stay in Italy, beautiful, great location to the city center, wonderful staff and super cozy robes. The only thing was it didn’t get very cool in the rooms compared to other hotels we stayed in. But regardless I would still highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025

10/10 Excellent

William, Boudreau West

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and our room was very comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very nice and welcoming and helpful. The waiter at the restaurant was amazing, informative and thrilled to serve us and give a history of the foods in Parma and the history of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property and beautiful rooms. Best breakfast of our trip. Staff was great. Neighborhood is very quiet but a little outside the main part of town.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Bad and extremely unsafe feeling Neighborhood

Location was AWFUL. Would not walk outside the fenced in grounds of the hotel. This is a BAD neighborhood. Hotel was fine. Not 5 Star by any measure.
Stayed 1 night in Aug 2025

10/10 Excellent

carla, ballinger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in quiet area
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

8/10 Good

Charles, Naples

Liked: Staff & service
Great service, small rooms, not so great location as had to walk through muslim area to town
Stayed 1 night in Jul 2025

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

The hotel was exceptional, with high quality finishes, bed linen etc. Excellent breakfast. They kindly upgraded our room. Approx 10 -15 min walk into centre. Local area not great. Good secure parking inside grounds and underground. Nice grounds but be prepared with insect repellent. Could be utilised more and maybe add jacuzzi or similar. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

alec

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is impressive. The building looks like an official building close to downtown Parma, within walkable distance of the old town. The hotel main hall is stunning, and extremely well kept, very clean, with amazing ceiling heights. The rooms are huge, old but stylish. The staff is helpful and efficient. We did not expect anything special, but we were pleasantly surprised. We were able to enjoy the city and all the good places within walkable distance. I recommend this hotel for everyone who wants to enjoy Parma in a stylish place.
Stayed 2 nights in Jul 2025

8/10 Good

Charles, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location fine but not in best neighborhood to walk through to town center
Stayed 1 night in Jul 2025

10/10 Excellent

Gerson, Palm Beach Gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is terrific. The restaurant is excellent, and the staff is kind and ready to help. Two things make it a 6-star hotel: a swimming pool and a gym overlooking the beautiful garden.
Stayed 5 nights in Jul 2025

8/10 Good

Anushirvan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Short walk to the center, could do with a bit more decor for the rooms to feel cosier, feels a bit random that some parkings are free while others are paid for.
Stayed 1 night in May 2025

10/10 Excellent

Ludwik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places if you get a floor 01 room, really cool historic building everything is well kept. Breakfast was spot on had dinner one evening and that was great too.
Stayed 1 night in Jul 2025

8/10 Good

Filomena

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but not convenient without a car

Checked in on a Sunday where most places are closed. The reception wasn't proactive in providing helpful info regarding places to go and see or places to eat. The hotel had a minimal menu which made it difficult for a solo traveller as all dishes were for sharing and I was forced to eat in my room as the dining room was not open on Sunday and did not have the option to eat in the lounge or in the garden. Their inclusive breakfast and dinner on my next day was definitely 5 stars. I had just booked a tour where I had to find my way to the pickup spot over 30 mins away to walk. I later find out that the hotel could have done the booking with pickup at the hotel. For a 5 star hotel, it would have been helpful if upon my booking, they would have reached out to tell me they could help with any tour bookings. Also a day or two prior to my arrival, an email with directions to the hotel whether driving or from the train station would have been helpful as there was no assistance available at the train station on which bus to take. When I provided this feedback to the receptionist upon arrival, she said I could have called which means I should incur long distance charges when this is information all the other hotels I stayed along my journey did and they were lower rated hotels but in my opinion provided the best experience. The service should match the opulence of the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

James, Chester

Stayed 2 nights in Jun 2025

2/10 Terrible

Eifion

Poor service

Personally I would avoid this hotel if traveling italy. Room was dark with only one small roof light. Not like the pictures of the room we booked. We asked to move to any other room but was told as we had already entered it would need to be cleaned so they they refused even though we hadnt put anything down Breakfast was ok when we eventually got our menu 45mins after sitting down but as it was a buffet type we didnt need it in the end. We ended up leaving after the first night as it was that disappointing. Staff were rude and didnt even ask when we checked out early if everything was ok. We left quietly in a bit of shock. Far from 5 star service. Tired hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey, Marshall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room and bathroom. Breakfast included was good. Front desk staff could have provided a better welcome and explanation of amenities like breakfast etc. Also, not very helpful with dinner recommendations. Overall the hotel was good for the price and walkable to city center.
Stayed 1 night in May 2025

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a good area. Felt unsafe. Hotel was beautiful. Check in staff not so friendly. Later staff were friendly and helpful. Great bathroom. Comfy bed.
Stayed 1 night in May 2025