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Tervise Paradiis Spa Hotel & Water Park

4.0 star property

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Photo gallery for Tervise Paradiis Spa Hotel & Water Park

Property grounds
Breakfast, lunch, dinner served; local cuisine, beach views
Suite, Balcony | 1 bedroom, minibar, in-room safe, desk
Suite, Balcony | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Gym
  • Pool
  • Laundry
$123
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Side 14, Parnu, 80010
  • Place, Tervise Paradiis Water Park
    ‪1 min walk‬
  • Place, Parnu Beach
    ‪3 min walk‬
  • Place, Estonian Apostolic Orthodox Parnu Transformation of Our Lord Church
    ‪17 min walk‬

Room options

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

9.6 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

32-inch flat-screen TV with cable channels, TV

Family Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony

  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony (45 Minutes Massage Included)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (45 Minutes Massage Included)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Balcony (45 Minutes Massage Included)

1 bedroom, minibar, in-room safe, desk

Twin Room, Balcony (45 Minutes Massage Included)

  • Sleeps 3
  • 2 Twin Beds

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About this property

Tervise Paradiis Spa Hotel & Water Park

4-star hotel in Beach Area
Along with 2 indoor pools, this hotel has free water park access and an outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 3 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Tervise Paradiis Spa Hotel & Water Park offers 122 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Parnu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 30 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Tervise Paradiis Spa Hotel & Water Park features a complimentary water park, 2 indoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers an outdoor pool, a children's pool, and a fitness center. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Tervise Paradiis Spa Hotel & Water Park has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This beachfront restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Romantic bar - This cocktail bar is located on the beach. Open daily.
Aqua bar - This bar is located on the beach. Open daily.
Neptun Grill - This family restaurant serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on site
  • Self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Free self-serve breakfast available 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua bar
  • Neptun Grill
  • Romantic bar

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property's waterpark and sauna center are closed for maintenance on the second Tuesday of each month. The fitness facility and swimming pool are open during this time. On maintenance dates, guests have access to the sauna and water center at Tervis Medical Spa for 3 hours.
This property's bowling alley is closed for maintenance during the day on the second Wednesday of every month (except January). The bowling alley opens at 7 PM on maintenance dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Estonia. This property is rated 4 stars.

Property is also known as

Tervise Paradiis & Water Park
Tervise Paradiis Spa Hotel & Water Park Hotel
Tervise Paradiis Spa Hotel & Water Park Parnu
Tervise Paradiis Spa Hotel & Water Park Hotel Parnu

Reviews

Tervise Paradiis Spa Hotel & Water Park Reviews

8.4

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 101 reviews
Rating 8 - Good. 46 out of 101 reviews
Rating 6 - Okay. 9 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the water park
Stayed 3 nights in Aug 2025

8/10 Good

Silva

Traveled with family
Liked: Cleanliness
The location is excellent, close to the beach. The facilities though would benefit from upgrade. For example. the extra bed for a child was like an old creaky camp bed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A Masterclass in Incompetence and Indifference

From the moment we arrived, this hotel made it clear that customer service was an afterthought. The check-in process set the tone: they aggressively demanded our car’s *registration number* (not the license plate, as she condescendingly clarified). Things only got worse when I attempted to redeem the prepaid massages I had already booked. Instead of verifying the reservation, the same administrator argued that I hadn’t paid and insisted I book (and pay) again with the spa. Only when I was moments away from showing my confirmation did she grudgingly retrieve the vouchers from a drawer beneath her—as if this were somehow my fault. Her dismissive "humph" and deflection ("the spa’s fault") were laughable, given this is a spa hotel run by the same company. The true disgrace was the air conditioning debacle. After checking into a sweltering **28.9°C (84°F)** room—a dangerous temperature to remain in for extended periods—I turned the AC on and left for five hours, hoping for relief. Upon return, the room had only dropped to 25°C (77°F), still unacceptably warm. When I sought help, they responded with zero empathy, declaring there was "nothing to be done"—no technician, no manager, no solution. Her audacious response to my five-hour wait? **"Why did you wait so long?"** (Yes, really.) A hotel that can’t manage basic customer service, honor prepaid services, or maintain safe room temperatures has no business charging guests these rates. Stay elsewhere if visiting the waterpark.
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Traveled with family
Liked: Property conditions & facilities
As much as we liked the view from our room, the location of the hotel, and the included breakfasts we will likely seek another hotel should we return to the area in the future. The room was small for three adults. We had a lot of access issues with our room cards (at times they worked other times not during midday). The water park was way too crowded. We were told we would have to pay extra for the hotel’s pool access which seems ridiculous and is not made clear in the hotel’s advertisement. We were denied an extra towel to replace a towel that got soaked while at water park. Hotel guests should NOT have to pay for parking on hotel grounds!
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the beach with amazing water park

The hotel is right on the beach and you can enjoy the water park even after chek out.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

Our Stay at Terviseparadiis

We recently spent a delightful weekend at Terviseparadiis with our grandchildren and returned richer for the experience. As someone who travels frequently, comparisons with previous experiences inevitably arise. Firstly, the water park was wonderful. Our grandsons truly enjoyed their time there—the water was at a comfortable temperature, there was ample space, and it wasn’t overcrowded. The water park guards were dedicated and professional, which added to our sense of safety and enjoyment. I was delighted with the Spa service. Masseuse Tiia in room 229 was exceptional, and I would recommend her to everyone looking for a relaxing and rejuvenating experience. The PURPUR restaurant provided pleasant and fast service. The breakfast was rich and tasty, though I believe the dining room could be made cosier to enhance the overall dining experience. However, what was somewhat disappointing was the general service culture of the hotel employees. I understand that it is summer and many young people are working as substitutes, but basic expressions of courtesy and smiles were lacking. Despite being beautiful young women, the reception staff seemed more focused on their computers than on welcoming guests. This made me feel unwelcome as a customer. It was also a bit inconvenient that I had to drive halfway back to the hotel because the employee inadvertently left some costs off the bill. This reminded me of service standards from the 90s
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadezda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Nov 2023

10/10 Excellent

Soila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Nils

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel close enough to old town
Stayed 1 night in Jul 2022

10/10 Excellent

Ginta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020

4/10 Poor

Mari

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Gabriela

Traveled with family and small children
Liked: Staff & service, amenities
Lo único bueno de este hotel es su parque acuático, el hotel en si le falta mucho mantenimiento, el wc del baño de nuestra habitación estaba sucio. Es muy caro para las instalaciones que tiene. Preferible quedarse en otro hotel y pagar solo los accesos al parque acuático
Stayed 2 nights in Aug 2025

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann-Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Hanna-Kaisa

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikko

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Per Thore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok overpriset hotell, slettes ikke verdt 3600,- per natt.
Stayed 1 night in Jul 2025

8/10 Good

Pasi

Liked: Amenities
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Jul 2025

8/10 Good

Mikael

Stayed 2 nights in Jun 2025

10/10 Excellent

Jarno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025