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Hilton Garden Inn Rockaway

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Rockaway

Reception
Exterior
Reception
Pool
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
375 Mount Hope Ave, Rockaway, NJ, 07866
  • Rockaway Townsquare
    2 min walk
  • Buffalo Wild Wings
    2 min walk
  • Dover Station
    5 min drive
  • Newark Liberty Intl. Airport (EWR)
    45 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Flat-screen TV, pay movies

Room, 1 King Bed, Accessible, Bathtub

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 Bedroom

  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay movies

Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites By Marriott Rockaway

Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (369)
The price is $124
per night
$142 total
includes taxes & fees
Jan 6 - Jan 7
Fairfield Inn & Suites By Marriott Rockaway

About this property

Hilton Garden Inn Rockaway

3-star Rockaway hotel with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Rockaway offers 162 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 3000 square feet (279 square meters) include conference space. This Rockaway hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pavilion Lounge - This bar serves light fare only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Pavilion Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Rockaway
Rockaway Hilton Garden Inn
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway
Hilton Garden Inn Rockaway Hotel
Hilton Rockaway Rockaway
Hilton Garden Inn Rockaway Hotel
Hilton Garden Inn Rockaway Rockaway
Hilton Garden Inn Rockaway Hotel Rockaway

Hilton Garden Inn Rockaway Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 455 out of 855 reviews" "
Rating 8 - Good. 236 out of 855 reviews" "
Rating 6 - Okay. 82 out of 855 reviews" "
Rating 4 - Poor. 44 out of 855 reviews" "
Rating 2 - Terrible. 38 out of 855 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deidre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul, Sparta

Stayed 1 night in Aug 2024

10/10 Excellent

Trident

Stayed 2 nights in Aug 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except it was pricey. I didn’t expect it to be that costly .
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vyacheslav

Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all very friendly and the room was very nice.
Stayed 2 nights in Jun 2024

2/10 Terrible

Petros

Stayed 2 nights in Jun 2024

2/10 Terrible

Ean

Stayed 1 night in Jun 2024

10/10 Excellent

harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & staff.
Hilton under construction . Did not know the pool was closed. The staff was excellent Hotels. com never sent the confirmation. The manager solved the problem for us. We loved the new room refab. Very nice. Great staff, cudos to them all !
Stayed 3 nights in Jun 2024

2/10 Terrible

Maggie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Destiny

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One night stay
I’ve stayed at the Hilton before while visiting family nearby which was why I returned. The hotel is undergoing major renovations. They messaged me soon after I made the reservation to prepare me. I appreciate that. Unfortunately I didn’t read the email in time, but that is my fault. The room was in great condition, brand new and very clean. Front desk staff were very nice. Reasons for a 3 star review was that no effort was made to pick up trash/litter on pathway/parking lot outside the temporary entrance. There were sloppy signs up pointing guests to back of building which were hand written or spray painted on plywood. It was difficult to roll my luggage since there was gravel/potholes everywhere. I would have expected better considering the overall condition of the hotel. The other issue was the construction workers language. I’m not a prude or conservative but the crude profanity I heard from construction workers who were sitting outside in the front patio made me very uncomfortable. (Note: they were speaking to each other, and not directed to me). From a professional perspective, that’s not the experience I’d want for my paying customers. That’s not the Hilton’s fault but it’s what I experienced. I’m sure it will look great after reno is completed, but they probably shouldn’t have been taking reservations without having an adequate entrance to the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Cortnie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not staying here again
We were in town for a family wedding, and stayed at this hotel. It was completely under renovations with only one entrance in the back of the hotel, yet parking was still in the front. No amenities available, no restaurant, no bar, actually not even a public restroom. Room was just completed, clean and spacious. Had to call for an iron and hair dryer. Day before we left, no maid service. They didn't know why we were missed, but brought up 2 towels, not even a hand towel. They didn't give the bride a headsup until week before wedding. Won't stay here again
Stayed 5 nights in May 2024

4/10 Poor

Vanna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole renovations should’ve been an indication of shutting the whole hotel down. Instead we were greeted with a spray paint check in sign on a wooden board directing us on the back parking lot “lobby.” We were passed our check in time (7pm ish) and we were told our rooms were still not ready. After waiting 30 mins in hallway, I tried to cancel the reservation with the hotel associate…he claimed since we booked through 3rd party, that he wasn’t able to cancel on his end. I explain to him that because we were passed the check in time I wouldn’t be able to get any refunds. He was adamant that he couldn’t do anything and I was told to cancel on my own. I asked to speak to a manager, and he was able to help me out by canceling our reservations on his end.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, especially the breakfast. We did not have extra blankets in the closets.
Stayed 1 night in Jan 2024

2/10 Terrible

Rosemarie

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The property was under construction. It was terrible conditions around the hotel. Noisy, dirty in the surrounding area. Workers for the Reno were everywhere. We were not. Notified in advance.
Stayed 1 night in Apr 2024

4/10 Poor

maryana

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
First of all we never received anything about the hotel doing construction on the property there was pallets everywhere and trucks blocking into getting into parking in the front I had to go all the way around the building I should be refunded my money
Stayed 1 night in Apr 2024