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Picmaia Mountain Hotel

3.0 star property

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Exterior
Property entrance
Family Superior room | Down comforters, travel crib, free WiFi, bed sheets
Alfresco dining, open daily
Alfresco dining, open daily

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ctra General - Cap del Port d'Envalira, Pas de la Casa, AD200
  • Pas de la Casa Resort
    ‪1 min walk‬
  • Grau Roig Ski Resort
    ‪6 min walk‬
  • GrandValira
    ‪8 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪47 min drive‬

Room options

View all photos for Executive Room

Executive Room | Down comforters, travel crib, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family estándar Room

Down comforters, travel crib, free WiFi, bed sheets

Family estándar Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Down comforters, travel crib, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Down comforters, travel crib, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room Superior with Sofa Bed

King Room Superior with Sofa Bed | Down comforters, travel crib, free WiFi, bed sheets

King Room Superior with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room

Down comforters, travel crib, free WiFi, bed sheets

Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Room with Sofa Bed

King Room with Sofa Bed | Down comforters, travel crib, free WiFi, bed sheets

King Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds

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The price is $126
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About this property

Picmaia Mountain Hotel

3-star Pas de la Casa hotel with ski-in/ski-out access
Ski into Picmaia Mountain Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Picmaia Mountain Hotel offers 85 accommodations. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads. This Pas de la Casa hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).

Picmaia Mountain Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Restaurant Rosaleda - This buffet restaurant specializes in local and international cuisine.
Sky Bar & Lounge 2.4 - This bar specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service is available.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Rosaleda
  • Sky Bar & Lounge 2.4

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Mountain biking
  • Optional ski privileges
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Electric bike charging
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18.00 per night
  • Pet fee: EUR 14 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Pic Maià Pas de la Casa
Hotel Pic Maià
Pic Maià Pas de la Casa
Pic Maià
Pic Maià Mountain Hotel
Picmaia Mountain Hotel Hotel
Picmaia Mountain Hotel Pas de la Casa
Picmaia Mountain Hotel Hotel Pas de la Casa

Picmaia Mountain Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 111 reviews
Rating 8 - Good. 27 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 17 out of 111 reviews
Rating 2 - Terrible. 6 out of 111 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Disliked: Property conditions & facilities
The value of the hotel is you can ski in and out even in poor snow conditions (as we had). Though the rooms were kept clean and warm the general repair was poor, there was problems with the shower not working and electric failing. Also the English skills of the team were not ideal, which is not a direct criticism but the problems in stay were all made worse by the lack of ability to explain the problems properly (my pidgin Spanish could not cut the complexity). Though the price certainly made up for the short falls
Stayed 4 nights in Dec 2023

4/10 Poor

Ross

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful hotel
On first arrival everything seeded good. When asked about the shuttle we were told the service might not be available then told we don’t do a shuttle on weekends. This should be a standard service we would not of stayed at this hotel if we knew this as 2 of our party of 8 could not ski due to injury. We had to stay at the hotel all three evenings were the kids games room facility’s were out of order. When i challenged them on this I was met with a bad attitude and excuses they are not responsible. Our treatment after this was very unpleasant air conditioning went down it was unbelievably hot in the room 24/7. Again I asked about this to be told do you have a window. We are very disappointed by this it ruined our holiday as the kids had nothing to do in the evenings. The food was sent back on 2 occasions due to hair in the food.
Stayed 4 nights in Feb 2023

4/10 Poor

Linden

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don’t book this hotel unless you are driving
The hotel is 5km up the mountain from Pas de La Casa. There are no taxis in Pas de La Casa. The hotel has no car service. We arrived by bus around 7pm and had to pay someone from a different hotel to get us up to the hotel. The concierge at Pic Maia was worse than useless — even suggesting we walked with all our luggage ( up a steep, dark, mountain road with no path). He was equally bad when we departed (we couldn’t get him to order a cab for Andorra la Vella - had to go on the internet and do it ourselves). Even if you drive there is no way to get to the town for a night out (unless you walk or fancy a bit of drink driving). Bar is OK but the restaurant is basic. It is ski ski out but the slope is a red run so beware if you are a learner.
Stayed 6 nights in Dec 2022

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location.
Pleasant hotel in a great location. The Picmaia sits on the col between Soldeu and Pas de la Casa. The receptionn area is modern and stylish, the rooms are spacious, and comfortable, but basic. The bathrooms are functional but a little dated. But the service is excellent, the breakfast good, and the views outstanding. In Sumer skiing is available from the doorstep, and in summer hiking. All year there is great duty-free shopping just a few kilometres away.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Colette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I Booked à room 27 sq meters, the room was 15 sqm, not clean but perfect location

4/10 Poor

JUSTINE

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Francoise

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Les chambres sont très mal insonorisées . On entend la personne de la chambre d’à côté éternuer ou tousser. Petit déjeuner casiment rien au buffet. Mauvaise odeur dans la chambre. Je n’y retournerai jamais, les photos ne ressemblent en rien à cet hôtel . 1 nuit as 200€ ou 80€ très très cher pour cet hôtel.
Stayed 1 night in Jan 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
manque de comprehension avec la langue
Stayed 3 nights in Dec 2023

10/10 Excellent

Davy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Belle environnement, les parties communes de l'hôtel sont top, la chambre un peu vielle manque des prises a côté du lit mais on y reviendra pour un week end au pas de la case
Stayed 2 nights in Dec 2023

8/10 Good

kacy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bien accueilli, nous avons pu changer de chambre sans problème suite à 2 petits chiens qui ne cessaient pas d aboyer. Personnel agréable
Stayed 2 nights in Dec 2023

2/10 Terrible

LarA

Stayed 1 night in Dec 2023

4/10 Poor

CHANTAL

Disliked: Staff & service
Hôtel très mal insonorisé. A 3h du matin, un couple regagnait leur chambre près de la notre ; ils hurlaient, se disputaient, avec un chien et idem au petit matin, portent qui claquent, éclat de voix....déplorable tout ça !!!!!
Stayed 2 nights in Sep 2023

4/10 Poor

Tiffany

Stayed 2 nights in Sep 2023

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon
Stayed 1 night in Sep 2023

10/10 Excellent

antonio

Stayed 1 night in Aug 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super etape de montagne
Tres bonne hotel pour demarrer un long trek sur les sentiers andorriens
Stayed 1 night in Aug 2023

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour , chambre rénovée avec goût Demi pension : cuisine simple mais suffisante Très belle vue depuis l hôtel.
Stayed 2 nights in Aug 2023

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très calme, stationnement pratique et fiable. Bonne literie Hotel très propre
Stayed 2 nights in Aug 2023

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Yanira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
MAL COMUNICADO
ESTA BASTANTE ALOJADO DEL CENTRO DEL PUEBLO, NO DISPONENE DE SERVICIO DE TRASLADO Y NO HAY TAXIS NI AUTOBUSES QUE LLEGUEN HASTA ALLI, ASI QUE SI VAS SI CONCHE PORPIO NO TE ACONSEJO ESTE HOTEL.
Stayed 3 nights in Mar 2023