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OYO 89948 Hotel Masai Utama

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for OYO 89948 Hotel Masai Utama

Lobby sitting area
Reception
Standard Double Room | Free WiFi, bed sheets
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750
  • Johor Circuit
    4 min drive
  • Sri Krung Theep Masai Utama
    1 min walk
  • Oasis Station
    36 min drive
  • Singapore (XSP-Seletar)
    45 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Prince 33 Hotel

Free WiFi
Air conditioning
Parking available
Laundry
3.8 out of 5, Good, (49)
The price is $27
per night
$34 total
includes taxes & fees
Jan 7 - Jan 8
Prince 33 Hotel

About this property

OYO 89948 Hotel Masai Utama

Pasir Gudang hotel with free self parking
Along with free self parking, this hotel has free WiFi in public areas and multilingual staff.
OYO 89948 Hotel Masai Utama offers 94 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

OYO 89948 Hotel Masai Utama features multilingual staff and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang

OYO 89948 Hotel Masai Utama Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 8 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very convenient for reaching out to major attractions
Stayed 1 night in Nov 2021

8/10 Good

Mohd syariffudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2020

2/10 Terrible

Luh Yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
Stayed 2 nights in Mar 2019

8/10 Good

Mohd Hafiz

Ok for budget hotel
Stayed 3 nights in Jan 2019

8/10 Good

Naza, Segamat

Liked: Staff & service
The security personnel is friendly
Stayed 1 night in Jul 2018

8/10 Good

Tuan Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good and amazing.

10/10 Excellent

Fadhlur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbaloi

6/10 Okay

Verified traveler

Liked: Cleanliness
Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
Stayed 2 nights in Dec 2017

6/10 Okay

Nazack, Malaysia

Liked: Cleanliness, staff & service, room comfort
Value for Money
Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Stayed 2 nights in Dec 2017

4/10 Poor

Tiffany

Liked: Room comfort
Upgrade your hotel's wifi
Wifi signal was very bad. Can't connect to the internet at all.

4/10 Poor

Zulkhaimi, KL

Disliked: Cleanliness, room comfort
Just ok for sleep
Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.

6/10 Okay

Chong

Convenient and Comfortable
Comfortable

8/10 Good

Wan Muhamad

Good budget hotel
Far away form JB

8/10 Good

Nazaimi, Damasara, Kuala Lumpur

Liked: Cleanliness, staff & service
Good hotel for business purpose.
So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside. The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Room Quality
Ants found inside room and incursion of cigarette smokes into room.

4/10 Poor

rahumatulla , ipoh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room bathroom never cleaned
The bathroom was so untidy,receptionist not so friendly requested for extra money just for extra half an hour

6/10 Okay

Siang Teck, SGP

Relax
Just a one night stay ... is good :)

6/10 Okay

Rozaida

Liked: Cleanliness
Kawasan hotel yang selesa
Stayed 1 night in Oct 2018

6/10 Okay

Mohamad Hafiz

Disliked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
selesa tetapi kawasan persekitaran kurang menarik

8/10 Good

Mohd Saiful

Liked: Cleanliness, room comfort
Tempat bersih dan selesa.