Free self parking, free WiFi in public areas, and a banquet hall are available at this smoke-free hotel.
Arwana Inn offers 29 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
Arwana Inn is a smoke-free property.
Languages
English, Malay
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Banquet hall
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 11:00 AM - 3:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Arwana Inn Pasir Puteh
Arwana Pasir Puteh
Arwana Inn Reviews
Reviews
4.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 5 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 5 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 5 reviews" "
2 - Terrible
2
5.0/10
Cleanliness
3.6/10
Staff & service
2.0/10
Amenities
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Okay
Nabiela, N.I.
Sep 20, 2016
Liked: Cleanliness, room comfort
Disliked: Staff & service
Receptionist
It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time and customer arriving late for check-in should not be an issue since payment had been made earlier.
i didn't have my room likes as booked when i arrived at hotel. i and my small family very regret for this service. how i want to find another hotel or resort around near place at the night after drive for 13hours from shah alam, selangor
I didnt check in. From outside, the hotel looks so scary and horrible. Poor maintainance. The shoplot is all for rent/sale. Only 1 car outside the hotel.