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Hotel The Queen

4.0 star property

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Photo gallery for Hotel The Queen

Outdoor pool
Outdoor pool
Property grounds
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Casilina Km. 191.300, Pastorano, CE, 81050
  • Mausoleo Ossario dei 54 Martiri
    ‪10 min drive‬
  • Royal Palace of Caserta
    ‪14 min drive‬
  • Royal Silk Factory Complex of San Leucio
    ‪17 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, desk, soundproofing, cribs/infant beds

Double Room Single Use

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, desk, soundproofing, cribs/infant beds

Quadruple Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, desk, soundproofing, cribs/infant beds

Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | Minibar, desk, soundproofing, cribs/infant beds

Single Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

Suite | Minibar, desk, soundproofing, cribs/infant beds

Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Minibar, desk, soundproofing, cribs/infant beds

Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Hotel Regina

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.4 out of 5, (10)
The price is $69
per night
$75 total
includes taxes & fees
Feb 25 - Feb 26
Hotel Regina

About this property

Hotel The Queen

4-star Pastorano hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
Hotel The Queen offers 32 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 3767 square feet (350 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel The Queen is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Italian cuisine.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,767 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Property is also known as

Hotel Queen Pastorano
Queen Pastorano
Hotel The Queen Hotel
Hotel The Queen Pastorano
Hotel The Queen Hotel Pastorano

Hotel The Queen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 13 out of 32 reviews
Rating 6 - Okay. 9 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for 1 night stay
Hotel was clean and convenient for our road trip headed toward Sorrento. Not a lot of dining options nearby, but we had a car. Beds/pillows weren't real comfortable, but it was fine for a 1 night stay. Overall, nice property
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Problems with air conditioning.
Stayed 1 night in Jul 2019

8/10 Good

Kyle

Liked: Staff & service, room comfort
Comfortable, but better cleaning choices
A cool hotel with fun and funky decor, but I don't think anyone had stayed in my room for quite some time. There were silverfish in the sheets, mayflies on the walls, and mosquitoes buzzing around inside. Whoever had cleaned the room last had used an entire can of Axe body spray as air freshener (and left the can in the trash). I still slept well, though.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cold shower!
Lovely staff but I didn't realise there was no restaurant in the hotel so arrived at 9pm and no chance of any food. The bar stock was very limited - no white or rose wine! The walls are paper thin - could hear next door's TV loudly. In the morning, the water was stone cold so could not have a shower. I informed reception of this but there was no adjustment in my bill. The breakfast was fine and wifi good.
Stayed 1 night in Dec 2017

6/10 Okay

Julie, Business Traveller

Liked: Cleanliness
Disliked: Room comfort
Noisy Aircon. Electricity failed during the night causing all appliances to start bleeping.

8/10 Good

antonio

Da migliorare un po' in tutto.
Stayed 3 nights in Oct 2024

8/10 Good

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Emanuel

Traveled with family
Liked: Cleanliness, room comfort
Genomresa
Vi övernattade här på vägen söderut, det var ett ok ställe att övernatta på. Staden runtomkring kändes lite som en övergiven guldgrävarstad.
Stayed 1 night in May 2024

6/10 Okay

Florian

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in May 2024

8/10 Good

Stefano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategico
Ottima posizione, ottimo albergo, colazione migliorabile
Stayed 1 night in Sep 2023

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentile e disponibile
Stayed 2 nights in May 2023

10/10 Excellent

giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Massimo

Traveled with group, Business traveler
Posizione
Stayed 1 night in Jun 2022

6/10 Okay

Stefano

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Da rivalutare in un altro periodo
Una bella struttura, periodo di bassa stagione quindi ci sta che la reception sia aperta solo sino alle 19.30. E la colazione dopo le 08.30. anche gentilmente hanno organizzato un piatto freddo di dolci protetti con domopack. Il parcheggio e estrerno quindi in strada. Difficile dare un giudizio obiettivo prezzo un tantino eccessivo
Stayed 1 night in Apr 2022

8/10 Good

Andrea

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen seit 3 Jahren hier und wir sind immer willkommen

8/10 Good

Pellegrino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Fam. Besuch. Das Hotel ist etwas abgelegen aber in 2min ist man auf der Autobahn. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel und Zimmer ist sehr sauber.

10/10 Excellent

lozärner, schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren in diesen Hotel schon zum vierten mal,alle sind nett und freundlich.Eine sache hat mich enttäuscht dieses mal ,da wir vor der Frühstück abgereist sind wollten noch für die kinder noch 2 gefüllte gipfeli mitnehmen ,da das personal es im frühstück saal gerade brachte und er sagte NEIN .Ich fand es schade weil wir denn frühstück eigentlich bezahlt haten ...Das ist die einzige negative Bemerkung wo wir haben sonst alles ok und wir buchen dort wieder für das nächste jahr.

8/10 Good

Kine, Norway

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
One night
We found this hotel late as we just needed a place to stay. The hotel itself looks very nice, and the hotel area is very pretty. The room was a Little bit more tired. Breakfast was ok, and we got everything we needed at this stay

2/10 Terrible

Ursula, schweiz

Disliked: Staff & service
unbesuchbar - Unakzeptales Hotel
Durchgehend schlechte Erfahrung. keine Restaurantbedienung- sei nur offenm für Event Bar ohne Snacks und Eiscreme im Sommer in Italien?! schlechte Bedienungoder gar keine beim Frühstück ,welches aber genügend ausreichend war. Keine ROLLSTUHL tauglichen Zimmer,obwohl so im ANGEBOT Keine mehrsprachigen Angestellten - nur Italienisch!!steht auch anders im Beschrieb. Keine Hilfbereitscheift bei genügend Personal und ohne viele Gäste in dieses Hotel geht man nur 1 x und nie wieder.

6/10 Okay

Ursula, schweiz

Liked: Cleanliness
Disliked: Staff & service, room comfort
Modernes Hotel ohne Restaurant
Nicht behindertengerechtes Hotel. Wir hatten sehr Mühe, konnten das Bad nicht benutzen.(Nach der behindertengerechten Zusage per Mail.) Auch kein Restaurant vorhanden,( Goumetrestaurant mit schönsten Bilder steht im Hotelprofil wie auch auf der Homepage) auch keines in nächster Nähe. Grosses Problem und riesen grosser Aufwand um wieder mit dem Rollstuhl in ein Sonderfahrzeug zu steigen um Nachtessen zu gehen. Direkte Reklamation bei der Leitung vor Ort wurde nicht akzeptiert, und wir wurden unfreundlich des Hotel verwiesen wenns uns nicht passt. Das ist absolut Unprofessinelles Verhalten. Wir wollten nur das sie die falschen Angaben von der Homepage nehmen. um zukünftige Kunden korrekt zu orientieren.