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Patong Heritage

4.0 star property

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Reception
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Executive Penthouse 3 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
2 outdoor pools, pool umbrellas, sun loungers
Luxury Penthouse 4 Bedroom | Living area | 32-inch TV with satellite channels

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
205/16 Rath U-Thit 200 Pee Road, Patong Beach, Patong, Phuket, 83150
  • Jungceylon Shopping Center
    ‪3 min walk‬
  • Bangla Road
    ‪5 min walk‬
  • Patong Beach
    ‪5 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Penthouse 3 Bedroom

Executive Penthouse 3 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Executive Penthouse 3 Bedroom

  • 3305 sq ft
  • Partial sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family 2 Bedroom

Family 2 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Family 2 Bedroom

  • 861 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

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The price is $53 total
includes taxes & fees
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About this property

Patong Heritage

4-star Patong hotel connected to a shopping center, walkable to Jungceylon Shopping Center
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a children's pool, and a meeting room.
Patong Heritage offers 165 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Patong Heritage features 2 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Patong hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Patong Heritage is a smoke-free property.

Patong Heritage has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 1 building
  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Heritage Patong
Patong Heritage
Patong Heritage Hotel
Patong Heritage Phuket

Patong Heritage Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 590 reviews
Rating 8 - Good. 241 out of 590 reviews
Rating 6 - Okay. 98 out of 590 reviews
Rating 4 - Poor. 42 out of 590 reviews
Rating 2 - Terrible. 29 out of 590 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Good location great service staff very helpful and friendly . Just room cleaning service bit all over the place some tiles in pool area very slippery .
Stayed 22 nights in Mar 2025

10/10 Excellent

MARICICA

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Patong Heritage Hotel.The atmosphere is peaceful, clean, and quiet. The staff is exceptionally friendly, always willing to help with a warm smile and humble attitude. Another significant advantage of this hotel is its outstanding breakfast spread, catering to even the pickiest of eaters. Vegetarian options are also plentiful, ensuring all guests have something to suit their taste. A lovely coffee corner is an added bonus, where staff are happy to prepare authentic Thai coffee, along with a selection of specialty teas. It's the perfect way to start your day. The hotel also features a lovely swimming pool, which I regretfully didn't have time to enjoy during my stay. However, I'm confident it's a wonderful spot to unwind, especially for those who prefer a more relaxed atmosphere over the ocean. The hotel's location is ideal, within walking distance to the mall, Bangla Street, and numerous stores and restaurants serving traditional and international cuisine. While a car can be convenient for exploring different beaches, it's not necessary for navigating the neighborhood. Taxis (tuk-tuks) are readily available everywhere, making it easy to get around, even for those who prefer not to drive. Note that driving in the area can be quite challenging.
Stayed 13 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, room comfort

Pattaya

Good location for where it was situated it was very quiet
Stayed 7 nights in Mar 2025

6/10 Okay

Mike

C
Stayed 17 nights in Feb 2025

8/10 Good

Aleksejs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 17 nights in Feb 2025

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
I had to change rooms 2 times because of the AC not working properly, dripping water and very noisy, manager tried to blame me, saying that out of all guests I was the only one complaining, fact is that the very night I checked in there was a Russian woman complaining about the AC (same issues I experienced) and asking to be moved to an other room. I cannot say anything about the food or the staff because they were very nice. But the hotel looks like was built in the 70s and nothing has changed or fixed, the showers were horrible, ceiling was cracked. Not a good experience, the first 4-5 nights I could sleep cause of the loud noise of the AC, eventually after changing 2 rooms I had to buy earplugs to be able to sleep. Manager was an absolute incompetent and tried to blame me. Anyway not a good experience I would not recommend this hotel to no one, don't let the photos fool you.
Stayed 10 nights in Feb 2025

8/10 Good

Johnson

Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service
Breakfast was good plenty of variety
Stayed 11 nights in Feb 2025

6/10 Okay

Enrique

Traveled with group
Liked: Staff & service
Satisfactory Stay, But Needs Renovation I stayed at this hotel recently with two other adults, and while the location was great—just a short walking distance from Bangla Road—there were several aspects that could use improvement. The staff were friendly and accommodating, which made the check-in and overall experience pleasant. However, the hotel itself felt quite dated and in need of a good renovation. This includes the gym, which I wouldn't really consider a gym by most standards. We stayed in a 2-bedroom room, which was comfortable for three adults. However, one major issue was the shower heads, which were too low. In the general bathroom, it was nearly impossible to shower without kneeling down, and even in the main bathroom, we had to duck to get under the water. I'm 178cm tall, and my friends were 185cm and 192cm, so it was especially uncomfortable for them. The flat-screen TVs were a bit outdated as well, as they weren’t smart TVs. Some upgrades would definitely improve the overall experience. For the price and our basic needs, it was an okay stay, but I wouldn’t recommend this hotel for families. If you're traveling with family, places like Deevena Plaza or Graceland offer better accommodations. If you're just looking for a place to sleep with standard amenities and don’t mind a more basic stay, this hotel will suffice—especially given the proximity to Patong and Bangla Road.
Stayed 12 nights in Feb 2025

8/10 Good

Agnelo, Christchurch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is perfect for shopping and dinning. Staff could be friendlier towards local and darker skinned guests. Place is clean but a bit dated, beds and ac coud do with a upgrade
Stayed 5 nights in Feb 2025

10/10 Excellent

Xiao

Traveled with group
Liked: Cleanliness, staff & service, amenities
In the very heart of Patong, within walking distances to shops and Bagala Rd. 7 Eleven, pharmacist and clinic all around the hotel, plus lots of food option. For the money you pay, it's worth it for the location. Friendly staff, good breakfast buffet, decent pool. The rooms are slightly dated but still presentable. Will recommend to anyone who wants to be close to all the actions of Patong.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel, and great location
Stayed 5 nights in Feb 2025

8/10 Good

Alain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hotel #5 of 12 during an almost 2 month long trip. Phuket is more expensive and marked up. I got a Family 2 Bedroom Suite at a cheaper market rate. It is diffcult to get a fair priced room at Patong. For the family room and amenities, this was a fair deal. Location is excellent, close to Bangla Road, Beach Road, Jungceylon, Otop, and more. Family Room was big and clean enough. The couch isint a couch but a mattress in the living room. However, they did not want a family member to sleep on it, without paying extra. Bathroom was acceptable. Downside, was I wish their was 2 bathrooms but I guess I knew it was 1 bathroom before I booked. Balcony was huge with a far sea view and came with a couch and table. Family Room had 3 TVs and a full Fridge. Has 2 pools though smaller then the pictures, Breakfast Buffet was acceptable. Had a gym, and games room too. Staff could be more friendly. Pictures are about accurate. Overall decent hotel and a good stay. Good value for Family 2 Bedrooms. 8/10
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on reception and overall staff interactions were first class. Great pool area, 9 minutes to the beach, 2 major malls just a 3 minute walk and 10 minutes walk to the famous Bangla Road restaurant and serious club entertainment.
Stayed 9 nights in Feb 2025

4/10 Poor

Dorin

Disliked: Cleanliness, property conditions & facilities
Breakfast pretty decent for for what it was. The hotel is on dire need of refurbishment. The moment I opened the room door, the sewage smell hit me from the bathroom. The bathroom is decrepit, the shower handle was leaking water around the hose, had to use the rainfall head, whoch was leaking as well, everytime I was taking a shower the whole bathroom filled with water. There were lumps of hair floating around in the shower, not very clean. The bed was rock hard, coulld not get rest at all, every morning was waking up with sore body. The walls are paper thin, you could hear the person 4 rooms down taking a shower, not to mention other nocturnal activities. The air conditioning unit had to be on the whole time, but it sounded like a diesel engine, very loud. The doors of the balcony were not closing properly, so every time someone was smoking, the room filled up with the disgusting smell of cigarettes. All in all it was a very poor experience, the only positive thing was the breakfast. The price was not particularly cheap either, so for the money they charge you would expect at least a decent mattress. I guess the proximity to Bangla Road had to do with the high price, but also be prepared to walk to the 7Eleven across the road and be assaulted by 14 massage girls working at the parlours there. If this is something you’re into, go for it, but if not I would avoid it at all cost.
Stayed 5 nights in Feb 2025

4/10 Poor

Jorge de

Disliked: Staff & service, property conditions & facilities
Hotel looks picturesque on the photos but dated in real. Staff no friendly only get friendly when you give a tip
Stayed 7 nights in Feb 2025

8/10 Good

nadia

Traveled with partner
Decent hotel, but staff attitude needs improvement.
Stayed 3 nights in Feb 2025

6/10 Okay

Aldo

Traveled with partner
Quiet and very convenient. It’s not a top end hotel and far behind their competitors all though they charge high prices, Not worth the money, you can do much better. Don’t think I’d stay there again
Stayed 22 nights in Jan 2025

2/10 Terrible

Daniela

Stayed 11 nights in Jan 2025

6/10 Okay

Simon

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Recent stay at Patong Heritage

A lot of pluses here, very friendly and helpful staff, good location, nice breakfast included, nice pool and good vfm. The bedrooms need refurbishment though and the Aircon is noisy too the point of disturbing sleep.
Stayed 13 nights in Jan 2025

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
over all good
Stayed 7 nights in Jan 2025

8/10 Good

Shubham

Liked: Cleanliness, staff & service
Nice staff , walkable distance Patong area , breakfast very delicious
Stayed 4 nights in Jan 2025