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Atlantis Pattaya High Service

3.0 star property

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Photo gallery for Atlantis Pattaya High Service

Outdoor pool
Property grounds
Lobby lounge
Apartment with Balcony | In-room dining
Playground View | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Laundry
  • Kitchen

Explore the area

View in a map
495/61 Jomtien Sai 2 Road Soi Boonkancha, Pattaya, Chonburi, 20150
  • Walking Street
    ‪14 min walk‬
  • Pattaya Beach
    ‪19 min walk‬
  • Dongtan Beach
    ‪4 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪41 min drive‬

Room options

View all photos for Submarine View

Submarine View | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Submarine View

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Playground View

Playground View | View from room

Playground View

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Largest Luxe room with best view

Largest Luxe room with best view | Desk, iron/ironing board, free WiFi

Largest Luxe room with best view

  • 861 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment with Balcony

Apartment with Balcony | In-room dining

Apartment with Balcony

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Bridge View

Desk, iron/ironing board, free WiFi

Bridge View

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Atlantis Pattaya High Service

3-star hotel in South Pattaya
Along with a water park, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Atlantis Pattaya High Service offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations are furnished with single sofa beds and desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park, Atlantis Pattaya High Service features a waterslide and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, a fitness center, and a terrace. Onsite self parking is complimentary.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Water park
  • Waterslide

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Bed sheets fee: THB 300 per person, per stay
  • Water fee: THB 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Electricity fee: THB 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Atlantis Pattaya High Service Apartment
Atlantis Pattaya High Service
Atlantis High Service
Atlantis Pattaya High Service Hotel
Atlantis Pattaya High Service Pattaya
Atlantis Pattaya High Service Hotel Pattaya

Atlantis Pattaya High Service Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 7 out of 69 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great place to stay

Not so clean in some area but overall is good. There might be some dusts as me and my friends got allergies.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
clern tidy. spacious.reasonable price. close to main road.
Stayed 6 nights in Jun 2019

6/10 Okay

thapthim

Liked: Room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Nimisha

Traveled with family
Disliked: Staff & service
Worst experience ever. The property manager can't understand English at all and was so arrogant when we reached the property. They also took extra service charge & cleaning charges which are usually not taken anywhere else as they are included in the charges paid to book the property and they don't hand the property keys if you don't pay these charges. In fact after paying for all these charges & room tariff the wifi was not working for the whole day. Also no nearby market area around the property which makes it a bit deserted and won't recommend this property if you are coming for 2-3 days in Pattaya as everything is far & no service provider. The property's water park is good but overall not worth the money you pay.
Stayed 2 nights in May 2019

2/10 Terrible

ITTIPOL

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

RomelM, Ekkamai, Bangkok, th

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was spacious and the value is a good deal.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was very good some of the water features need and little maintenance apart from that everything was great
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was nice, however, 800 bath for one room clean was a tad excessive and owner did not respond to messages.
Stayed 14 nights in Feb 2019

10/10 Excellent

Patcharawadee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Ed, Oakland, USA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Didn't have the room we reserved & paid in advance for & offered a check out after first day of 10 with refund for 9 days unused . We checked into a hotel elsewhere . Followed up by notifying Expedia & the Atlantis lied & said no refund was ever offered. Not true.
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice spacious condo

The agent who hold the keys is difficult to get hold of. She speak little English. I.had a bad experience with her last time. She confused me to paid extra for cleaning. And tell me to go find some where else. Got to be very carefully that they try very hard not to refund your deposits..apart from that . The whole site is cozy . My condo is clean.pool water is muddy.needs to change water.location is ok. Some nice restaurant just cross the road
Stayed 5 nights in Jul 2018

8/10 Good

WONG, Hong Kong

Liked: Property conditions & facilities, room comfort
1) It is confusing to have separate one off service charge and cleaning charge. These should be included in the online payment through hotel.com altogether. Even with this additional chg. The price is still good but the unexpected additional create embarrassment. I don't people read every single words on the adv. 2) Staff are polite and helpful. . 2) The gym is great but drinking water dispenser, which is almost expected by everyone is not there.
Stayed 6 nights in Jun 2018

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impolite and Disappointing Service :(

The service of the atlantis condo is very bad , disappointing and unfriendly , we should prepare for the bedsheet ourselves because it was untidy , we had to pay additional charge which was not informed before {1794 baht for 2 rooms) The woman served us was very unfriendly, impolite
Stayed 2 nights in May 2018

10/10 Excellent

Som

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient stay

7-11 nearby, very nice swimming pool!! Kids love it!
Stayed 1 night in May 2018

10/10 Excellent

Anas, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ได้ห้องใกล้กันตามที่รีเควส

ห้องสวย บรรยากาศดี พักผ่อนสบาย เหมาะกับการไปเที่ยวเป็นครอบครัว สระว่ายน้ำคือศูนย์รวมความสุข ตอนแรกพนักงาน Exp บอกว่าได้คนละตึก ก็แอบใจแป้ว แต่พอไปจริงได้อยู่ตึกเดียวกัน ชั้นเดียวกัน แม้ไม่ได้ห้องติดกัน แต่ก็โอเค อาจมีซ้ำ
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room and have addition for cleaning room

Not clear about addition fee information And room are dirty parking also not enough
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2018

8/10 Good

Pich

Whilst this condo appears reasonably priced, do take into consideration that there will be a 10% service charge added plus 800 Baht or more (depending upon your length of stay) for cleaning. Pack extra towels as they do not provide any for the swimming pool and this is a condo and not a hotel service. The security of the premises was very good but there are no safety deposit boxes in the room.
Stayed 2 nights in Nov 2017

8/10 Good

sal, bangkok

Liked: Cleanliness, property conditions & facilities, room comfort

Nice condo with small park and big swimming pool

The hotel is a condo I book 2 bedroom which is big size for 5-6 person can sleep. Pool is big with small water park for kid. Kid love it.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Arrived at hotel at almost 2.00pm on day booked. No one could tell me where to check in and who had keys. Spoke to very rude and unhelpful indian guy behind a desk who offered no help and was rather annoying. By luck i bumped into a Thai women who had Key and let me into room and took money for the week?. Took picture of my passport and left. I thought i was charged by my credit card when i booked?

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was nice, room was small but clean.

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and well priced rooms

Excellent overall..... Including Price. Only things that need improvement is two inclusions on the website that were not accurate..... They are.... On the hotels.com site it states one housekeeping per stay, I stayed for 5 days so required housekeeping on the 3rd day to find out that housekeeping was only done on checkout and if I wanted it done then I had to pay. Stated free WiFi which there were problems connecting to then it was cut off after the first day but apart from that it is a very clean place to stay and the cheap price is a bonus.

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Property conditions & facilities
Check in system is terrible. Swimming pool landscape is gerat but the water in the pool is green and dirty .
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019